I came in store today, as I wanted to enquire about new aftershaves which had recently been released. Lisa was extremely helpful, patient and attentive. I purchased a few travelo pods, with recommende... もっと見る
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所在地
所在地を変更36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB
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Went in today saw Lisa and Clair they were both very friendly and helpful an asset to your company. Will gladly recommend one happy chapie Michael.
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Lovely experience with such a wonderful customer service .Great discounts and so many options .Would love to visit again .Thanks to Lisa ❤️
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Went into The Perfume Shop in Wolverhampton city centre to try & find my wedding perfume. Claire helped me & was very patient & kind. She provided her expertise & advice & I managed to find my weddin... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, 英国
4.9
優良
245件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Sara Wolverhampton
Sara has been lovely and very friendly. She was welcoming and helped me find the right perfume. You have been amazing, thank you so much!
2025年6月2日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hey,
Thanks for your review. I am happy to hear of your recent experience.
Kind regards,
Sharain
Lisa did give a good service
Lisa did give a good service. I’m glad for the service.
2025年5月30日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Amazing service from Lisa at the…
Amazing service from Lisa at the Wolverhampton store, very polite and friendly
2025年5月24日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Very kind and helpful staff with good…
Very kind and helpful staff with good insight into the perfumes. I was served by Lisa today and bought the gorgeous mon Paris
2025年5月23日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Big thanks to Lisa - Wolverhampton
Want to say a big thank you to Lisa in the Wolverhampton store who was able to assist me with presents for my wedding. She was very helpful, friendly and made it a really nice experience, showing me all the best offers. Thanks Lisa! ☺️ Ben
2025年5月18日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
I am so pleased to hear you had a 5* experience with us. We appreciate you and your support, thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Lisa was great with her service and…
Lisa was great with her service and gave the best fragrance recommendations.
2025年5月18日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thank your for your 5* review, we appreciate you!
Kind regards,
Sharain
The Perfume Shop
Nikki was wonderful help and very…
Nikki was wonderful help and very informative with a friendly and happy personality very impressed with the service
2025年5月18日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Nikki in Wolverhampton store was…
Nikki in Wolverhampton store was lovely! Helped us pick the perfect present including super pretty personalised ribbon which is the perfect touch to our little present! Thank you Nikki!! Lots of patience and very professional, took her time to sit with us after smelling thousands of aftershaves!!
2025年5月17日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Thank you for your positive review!
The Perfume Shop.
Amazing service
Sarah went above and beyond to ensure I got the fragrance that best suited my needs. She is a credit to her company. Thank you
2025年5月15日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Lisa was very helpful in the…
Lisa was very helpful in the Wolverhampton branch, took her time to help me decide which aftershave was for me
2025年5月14日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
I am so pleased to hear you had a 5* experience with us. We appreciate you and your support, thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Lisa was great she was happy to help
Lisa was great she was happy to help. More than welcoming and able to save me money.
Would recommend.
She is a credit to the store
2025年5月14日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Tailered experience
Lisa was so helpful and such a vibe. She knew exactly what we were looking for.
2025年5月10日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Thank you for your positive review!
The Perfume Shop.
Excellent experience at the perfume…
Excellent experience at the perfume shop with Lisa, was able to point me in the right direction with what perfume scents I was looking for. Also very friendly.
2025年5月10日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Amazing service from Claire @ the…
Amazing service from Claire @ the Wolverhampton store literally the most nicest store to walk into xxx
2025年5月10日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Thank you for your positive review!
The Perfume Shop.
I was served by Lisa and she was very…
I was served by Lisa and she was very friendly and helped me get my purchase wrapped beautifully. Great customer service
2025年5月10日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
We appreciate your kind words and are so glad you had a good experience!
The Perfume Shop
Lisa in Wolverhampton branch is a star
Lisa in Wolverhampton branch .. what a 🌟 thank you for your help today.
2025年5月10日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Thank you for your positive review!
The Perfume Shop.
Happy discount 🫶
I was served by Lisa at Wolverhampton branch, a service with a smile, very helpful and helped with my blue light card for discount, thank you.
2025年5月10日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
We are so pleased to hear about your positive experience at our Wolverhampton branch. Lisa sounds like a fantastic member of our team, and we appreciate her dedication to providing excellent customer service. We're glad you were able to take advantage of your blue light card discount. Thank you for sharing your feedback.
Kind regards,
Sharain
The Perfume Shop Team
Nicki from the wolverhampton was lovely…
Nicki from the wolverhampton was lovely customer service was excellent today thank you for a great experience.
2025年5月5日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Amazing customer service from Nikki…
Amazing customer service from Nikki (Wolverhampton branch).Instant response and great advice from her.
2025年5月5日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
I am so happy to hear of your experience & thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
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