Absolute angel of a sales lady, Lisa helped us find a perfect scent and knew the range so well and what to recommend. She helped with her own personal recommendations and what other customers buy too!... もっと見る
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所在地
所在地を変更36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB
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I was served by Lisa at Wolverhampton branch, a service with a smile, very helpful and helped with my blue light card for discount, thank you.
企業が回答しました
My mum brought a perfume today ( Chanel intense) and we where served by Lisa today, We had the best customer service experience! Looking forward to coming back and making more purchases!. Absolutely g... もっと見る
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I had such a lovely experience perfume shopping today! Sarah at the perfume shop was absolutely fantastic. From the moment I walked in, she greeted me with a warm, genuine smile that instantly made me... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, 英国
4.9
優良
195件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
5 Star service!
Leanne, Lisa, Claire, in fact everyone in the Wolverhampton store are amazing. So friendly, knowledgeable and go above and beyond with their customer service. I was after a certain perfume which was hard to get hold of, near impossible. Leanne promised if she could get hold of any she would. Two months later, true to her word she did.
Truly amazing! I’m so happy.
2026年1月12日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
We appreciate your wonderful review! We are so happy to hear about the team's dedication and that you had such a positive experience with us. Thank you for sharing.
Kind regards,
Jasmyn
The Perfume Shop
Lisa and Siobhan was absolutely…
Lisa and Siobhan was absolutely amazing, the banter was good and we will definitely return
2026年1月11日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very friendly and helpful service
Very friendly and helpful service. I bought a gift set for my son and received perfume samples for me. Thank you xx
2025年12月27日
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lisa was extremely patient and helpful…
Lisa was extremely patient and helpful - walked out with some absolute goodies. She definitely knows her fragrances.
2026年1月10日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service from Claire in…
Amazing customer service from Claire in the Wolverhampton perfume store.
So attentive and down to earth.
Will defo be back for more products, thank you x
2026年1月8日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thank you for your 5* review. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop
Lisa was great🌼 Very friendly and…
Lisa was great🌼 Very friendly and polite. Understood her products and made everything fun for us.
2025年12月29日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Lisa gave me and my mother in law…
Lisa gave me and my mother in law excellent service. She was helpful and has a great attitude towards helping others. Honestly she deserves a payrise
2025年12月29日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Lisa was absolutely fantastic!
Lisa was absolutely fantastic!! She helped me make lovely perfume choices and was very jovial throughout. Thank you Lisa! Hopefully will have another come back!
2025年12月27日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Lisa was helpful & wrapping was…
Lisa was helpful & wrapping was gorgeous! Highly recommend!
2025年12月24日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Lisa wrapped with professionalism
Lisa wrapped with professionalism. Very happy with all the staffs service
2025年12月24日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Had a great experience with Lisa in…
Had a great experience with Lisa in store today, so professional polite and funny.
2025年12月19日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Absolutely amazing place to visit…
Absolutely amazing place to visit customers service brilliant Lisa severed me what a wonderful lady she is thank you so much Lisa highly recommend five stars 🌟🌟🌟🌟🌟
2025年12月14日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Excellent service with a smile
Excellent service with a smile, will always come back for more fragrance
2025年12月12日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thanks for your 5* feedback!
The Perfume Shop
I have been to the Wolverhampton store…
I have been to the Wolverhampton store today. Lisa has been fantastic. She assisted me with all my questions and suggested the best fragrances based on my taste. I would recommend everyone to the perfume shop because of Lisa. She is an embodiment of what excellent customer service is. Please help me thank Lisa, for her time, smile and warm approach. She also gave me some free samples!!!!☺️
2025年12月10日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Lisa was very helpful n funny
2025年11月13日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Thank you note
Just wanted to say thank you Lisa . She was so helpful in helping me select a nice scent for my friend . Thank you for your patience
2025年11月13日
自発的なレビュー
The Perfume Shop - Wolverhampton 44 からの回答
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
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