I came into this store not knowing what product I wanted. I was incredibly impressed by Ivy, who not only knew almost everything there was about perfume, she also gave me excellent recommendations and... もっと見る
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所在地
所在地を変更Unit 32, Shopping City, High Rd, N22 6YR WOOD GREEN, GB
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Great customer service from Valentino today who was professional and knowledgeable when helping me choose a fragrance for my wife. Give that man a raise!
企業が回答しました
Best customer service I’ve experience in ages ! Ivy served me and was incredible ! I was looking for a birthday present and was really unsure what to get, but Ivy was so kind, patient, informative and... もっと見る
企業が回答しました
I had a great experience at The Perfume Shop in Wood Green. Ayshe provided amazing customer service and was so helpful throughout. She helped me find the perfect perfume for my husband and also a love... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Unit 32, Shopping City, High Rd, N22 6YR, WOOD GREEN, 英国
4.8
優良
103件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Samual provided me with excellent…
Samual provided me with excellent service and helped me pick an excellent cologne.
2026年10月14日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello Jean-Paul,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The Perfume Shop - Wood Green 107 からの回答
Hi Engin,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Great customer service from Valentino…
Great customer service from Valentino today who was professional and knowledgeable when helping me choose a fragrance for my wife. Give that man a raise!
2026年9月21日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hi Kay,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
The customer service was absolutely…
The customer service was absolutely outstanding! He was incredibly patient, attentive, and accommodating throughout our visit. I’ve been visiting perfume shops for over a decade, but I’ve rarely experienced such excellent customer service. He made us feel very welcome and took the time to look after us properly. A truly wonderful experience and very, very good customer service. Highly recommended! ⭐⭐⭐⭐⭐Samuel is the best
2026年9月21日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hi Aiza,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Very quick and knowledgeable service
Very quick and knowledgeable service. Aisha was great
2026年9月11日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello Azad,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Visited the Wood Green branch and…
Visited the Wood Green branch and jesshua served me and haven’t seen an assistance that was so polite and knowledgable on perfumes in a long time .
2026年8月28日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I got a very good service from your…
I got a very good service from your staff Ivy, and she introduced me to a new perfume
2026年8月23日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Hi everyone
Hi everyone.
Im really happy to be serviced by Jeshua he was extremely helpful and I'm very satisfied
2026年8月23日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thanks Samuel😇
2026年8月20日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was great experience with the staff…Aisha
Was great experience with the staff very helpful many thanks to Aisha job very well done.
2026年8月18日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jeshua offered an excellent customer…
Jeshua offered an excellent customer service and very kind and helpful.
Brilliant retail assistant he has definitely made me a very loyal customer.
2026年8月13日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service and amazing value easy to…
Great service and amazing value easy to order and never had problem with delivery or pick up
2026年8月4日
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing Service
Visited The Perfume Shop in Wood Green today, 29 July, and received absolutely fantastic, five-star service from Kali, who assisted me with my purchase, as well as Frankie, the Deputy Manager.
Both were incredibly knowledgeable, friendly and genuinely engaging. They offered excellent guidance, made the whole shopping experience ten times better and took the time to have such a lovely conversation with me. The gifts were also wrapped beautifully, which was the perfect finishing touch.
I left genuinely delighted with both my purchases and the service I received. Kali and Frankie are a real credit to the company, and I will definitely be returning to the Wood Green branch specifically to be served by them again. Hats off to both of them! Absolutely phenomenal service all around!
2026年7月29日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing customer service from Valentino…
Amazing customer service from Valentino at woodgreen branch today. A true asset of the company.
2026年7月26日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Gorgeous experience today in the wood…
Gorgeous experience today in the wood green perfume shop .....Lucia made my god daughter a delightful present hand wrapped and personalised.....and for a discounted rate ....happy customer!
2026年7月24日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lucea was very helpful
Lucea was very helpful. Always smooth customer service here when I'm looking for a gift
2026年7月17日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Dilara is very friendly
Dilara is very friendly, took her time with us . She made it a enjoying experience and helped us out alot when it came to picking a perfume and personalising the ribbon
2026年7月14日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful friendly, personable service!
I was served Eileen in Wood Green and
she gave me excellent service, as well as a few friendly words of wisdom.
2026年7月13日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A gorgeous brunette from Albania named…
A gorgeous brunette from Albania named Angie was very nice to us and helped us choose the perfect gift and also explained today's offers. Thanks for your help Angie!!!
2026年7月12日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came in today seeking a deal on…
Came in today seeking a deal on perfume, Eileen was an amazing help and absolute star, any problems I had with understand the different sales offers available, she talked me through with ease and very professional. I absolutely recommend this store the staff are friendly and really helpful
2026年7月2日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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