Visited the Wood Green branch and jesshua served me and haven’t seen an assistance that was so polite and knowledgable on perfumes in a long time .
企業が回答しました
所在地
所在地を変更Unit 32, Shopping City, High Rd, N22 6YR WOOD GREEN, GB
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I have been served by Angie today and had an amazing experience. She was knowledgeable on the products and recommended us really good perfumes. She was kind, patient and very helpful throughout. Will... もっと見る
企業が回答しました
I came into this store not knowing what product I wanted. I was incredibly impressed by Ivy, who not only knew almost everything there was about perfume, she also gave me excellent recommendations and... もっと見る
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Visited The Perfume Shop in Wood Green today, 29 July, and received absolutely fantastic, five-star service from Kali, who assisted me with my purchase, as well as Frankie, the Deputy Manager. Both... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Unit 32, Shopping City, High Rd, N22 6YR, WOOD GREEN, 英国
4.8
優良
99件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Thank you Kali for going the extra mile :-)
Thank you Kali for staying behind after store closing, to arrange and handover my Deliveroo order which had got “stuck” in the system. Kali was so polite and patient and I really appreciated it as it was a last minute birthday gift.
2026年3月2日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Merve in Wood Green perfume shop was…
Merve in Wood Green perfume shop was absolutely outstanding amazing customer service had an amazing experience shopping and educated me on different fragrances which allowed me to purchase more. Will definitely be going back to the store such a breath of fresh air in Wood Green
2026年3月1日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Merve was absolutely amazing
Merve was absolutely amazing! Great service and will definitely be back based on my experience with her alone! don’t know much about perfumes and was completely confused regarding what to buy, she was so helpful on making personalised suggestions and it was so quick and swift, very happy!
2026年3月1日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jeshua served us so amazing me and my…
Jeshua served us so amazing me and my friend purchased perfumes and the customer service exceptional thank you so much Wood Green store!
2026年2月26日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
…i love it
I ordered for the first time but I was very pleased with it, it arrived on time, I recommend it
2026年2月6日
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best customer service by Ayshe
Best customer service by Ayshe. Very Kind and very professional
2026年2月8日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I want to give a huge recognition to Lucia
I want to give a huge recognition to Lucia in the Wood Green branch. She was very helpful in helping me track an order I hadn't received, she was very polite, very informational, investigated my concern & returned my call with answers almost instantly. Honestly ten out of ten customer service.
2026年2月5日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Today I was at the perfume shop and I…
Today I was at the perfume shop and I met a lovely lady named Raz, she helped me a lot with finding the right perfume for me im definetly coming back for her I will always come back to raz!!!
2026年2月2日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ordered online Collected within the…
Ordered online Collected within the hour, customer service great and I was in and out within a couple of minutes
2025年12月3日
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I visited the perfume shop in Wood…
I visited the perfume shop in Wood Green & the service I received from Shum was amazing she communicated effectively with myself whilst explaining what sales products are available, I was Highly impressed with her wrapping skills, I’m one happy customer.
2026年1月15日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service by Ivy
I came into this store not knowing what product I wanted. I was incredibly impressed by Ivy, who not only knew almost everything there was about perfume, she also gave me excellent recommendations and helped me find my signature scent. Thank you so much Ivy, I will definitely be coming back soon.
2026年1月10日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
We're happy to hear that you had such a positive experience in our store. It's great to know that our team member's expertise and recommendations helped you discover your new signature scent. We appreciate your feedback and look forward to your next visit!
Kind regards,
Jasmyn
The Perfume Shop
Fabulous service !!!!
The service was great and the sale rep Samuel was fab! He was very patient and helpful.He made it so easy for me to select the best perfume which I simply loved !!!Thanks guys
2026年1月10日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zain and Angie was very kind and very…
Zain and Angie was very kind and very helpful for us today in store and helped us choose a perfect perfume. The manager Lucia provided us with this link to write this review and was amazing. Thank you guys
2026年1月7日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
Zain and Lucia was very helpful and…
Zain and Lucia was very helpful and kind. He provided excellent customer service and helped us choose a perfect fragrance. Thank you!
2026年1月7日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
The sales assistant was very helpful
The sales assistant was very helpful, friendly and bubbly.
2025年12月4日
The Perfume Shop - Wood Green 107 からの回答
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Excellent customer service from…
Excellent customer service from Valentino very helpful and friendly
2025年12月15日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
I had a great experience at The Perfume…
I had a great experience at The Perfume Shop in Wood Green. Ayshe provided amazing customer service and was so helpful throughout. She helped me find the perfect perfume for my husband and also a lovely one for my mum. She was friendly, patient, and really knew her stuff. Thank you, Ayshe I’ll definitely be coming back!
2025年12月11日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Today I was served by a very helpful…
Today I was served by a very helpful and knowledgeable lady called Raz. She was very patient with me and helped me to find the right perfume and beautifully gift rapped it. She is a true asset to this company and I will be returning!
2025年12月6日
自発的なレビュー
The Perfume Shop - Wood Green 107 からの回答
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
The Perfume Shop - Wood Green 107 からの回答
Hi,
I am really sorry to hear of your recent experience and can understand how frustrating this was for you.
Please pop in touch via email at reviews@theperfumeshop.com so a member of our team can look into this for you. I am so sorry for any inconvenience caused and I hope this gets resolved for you as soon as possible.
Kind regards,
Sharain - The Perfume Shop
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