Once again, Claire and Gail were so helpful, friendly and kind. They both helped me select the right perfume sets at the prices that I asked for. They wrapped each one individually and were ready for... もっと見る
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所在地
所在地を変更Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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As always Claires customer service was fabulous. A very pleasant friendly and helpful lady and always a pleasure to deal with. Thanks again Claire. I was over the moon with my purchase at such a grea... もっと見る
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Lovely experience, we were served by Claire in the Workington branch, Claire was very helpful, polite and nothing was too much trouble, Claire also went all out to help us find better. Thanks Claire!... もっと見る
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Couldn't of asked for a better service. The friendly knowledgeable staff especially Julie took genuine interest in helping find the right fragrance after trying over a dozen ones in the shop.... もっと見る
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, 英国
5.0
優良
403件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful staff
I had been gifted a refill bottle for my perfume but was unsure if my bottles were reusable (previous assistant when I went in to ask said to bring them in and they would check)
Julie was lovely and helpful.
2025年11月10日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Great customer service
2025年11月10日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Wonderful staff
Wonderful staff, very helpful and kind in helping fot a 60th birthday fragrance.
Jannet from the Workington branch is lovely.
2025年11月8日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Was in today doing some early Christmas…
Was in today doing some early Christmas shopping and I must say Janet couldn’t of been more helpful and engaging
2025年11月6日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Workington 165 からの回答
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Workington 165 からの回答
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Workington 165 からの回答
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Lovely Customer Service amazing team
2025年10月27日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Claire was fantastic!
2025年10月26日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Sue manager of Workington store Cumbria
Assisted was very very helpful . Had a lovely chat throughout my shopping., I felt I had made a friend. I love my gifts wrapped with the personal ribbon.
Before leaving the shop, Sue introduced herself as the manager of workington store and thanked me amensly for my costume. Wouldn't go anywhere else to buy my Christmas and birthday gifts.
Some times I do order on line .. but much prefer going to see Sue.
2025年10月12日
The Perfume Shop - Workington 165 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Absolutely love the perfume shop
Absolutely love the perfume shop, I always go to the one in Workington Square and Claire is always super helpful and patient. I always want to smell like 100 perfumes and she's really patient
2025年10月18日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Great customer service happy with my…
Great customer service happy with my purchase
2025年10月21日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
Janet was absolutly amazing really kind…
Janet was absolutly amazing really kind and serves me really well absolutly amazing
2025年10月17日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Workington 165 からの回答
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Workington 165 からの回答
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Lovely customer service and great…
Lovely customer service and great discounts. Good value for money on the personalised ribbon, wrap and gift bags.
2025年10月14日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Workington Store
In store today and a lovely lady called Janet served me. She was so polite and very helpful. Very patient with me wanting to smell everything! Highly recommended Workington store 👍🏽
2025年10月14日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
The Perfume Shop - Workington 165 からの回答
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
The Perfume Shop - Workington 165 からの回答
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Very welcoming and helpful
2025年10月9日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
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