I went into the store looking for a specific scent. Unfortunately the scent was sold out as it was being withdrawn from sales in the UK. The lovely staff (including Gail who served myself) helped me t... もっと見る
企業が回答しました
所在地
所在地を変更Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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I went to the Perfume shop in Workington. I wasn't really sure which perfume I wanted to purchase, but the lady who served me called Gail was very helpful. I bought La Bomba perfume which smells wond... もっと見る
企業が回答しました
Excellant customer service, did not feel rushed although i could not decide. Gave me a recommendation and took onboard my likes and dislikes. Came out with a favourite because it was on sale, but afte... もっと見る
企業が回答しました
I ordered Chanel No.5. Came in a few days. Super friendly staff. Great service.
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, 英国
5.0
優良
361件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered my perfume
2026年8月5日
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent Customer Service
I went into the store looking for a specific scent. Unfortunately the scent was sold out as it was being withdrawn from sales in the UK. The lovely staff (including Gail who served myself) helped me try several scents. She received feedback and offered suggestions to accommodate. Incredibly helpful service, will definitely return.
2026年8月8日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I went to the Perfume shop in…
I went to the Perfume shop in Workington. I wasn't really sure which perfume I wanted to purchase, but the lady who served me called Gail was very helpful. I bought La Bomba perfume which smells wonderful.
2026年8月8日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Perfect and great service once again…
Perfect and great service once again from Julie and Sue
2026年8月7日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Julie was great
Julie was great, quick, friendly service and through out. 100% be back!!
2026年8月6日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Claire and Gail were fantastic and very…
Claire and Gail were fantastic and very helpful, 10/10 I will definitely be back
2026年8月4日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brilliant customer service from both…
Brilliant customer service from both members of staff Claire and Gail. 10/10.
2026年8月4日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Brilliant customer service
Brilliant customer service . Sue did a great job for us for my birthday . We really love that collection . Super service
2026年8月1日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Popped in for a everyday aftershave
Popped in for a everyday aftershave. Claire was very helpful and great to speak to. Couldn't fault her for all her advice. 10/10s
2026年8月1日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fantastic service from Claire and Gail
Fantastic service from Claire and Gail. Really helpful and knowledgeable about scents. Great advise given
2026年7月29日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fantastic service
Fantastic service, Sue was very helpful and made me feel very welcomed
2026年7月27日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lovely staff!
Gail and Janet were so helpful and lovely! Me and my partner went in with no idea what we were buying and they had no issues with us smelling nearly the whole shop🤣. They also included some lovely free gifts and samples for us. Thank you so much xx
2026年7月26日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Really good customer service
Really good customer service, Janet was really helpful and nice!
2026年7月26日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
All staff in store were very helpful…
All staff in store were very helpful and friendly.
Helped with any queries I had.
Janet and Sue were great throughout.
2026年7月25日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
jane and sue were absolutely lovely…
jane and sue were absolutely lovely they helped me pick a perfect perfume for my girlfriend very helpful
2026年7月25日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience
Great experience. Gail and Sue were really helpful, can’t fault them. Highly recommend!
2026年7月24日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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