I went into the store looking for a specific scent. Unfortunately the scent was sold out as it was being withdrawn from sales in the UK. The lovely staff (including Gail who served myself) helped me t... もっと見る
企業が回答しました
所在地
所在地を変更Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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I went to the Perfume shop in Workington. I wasn't really sure which perfume I wanted to purchase, but the lady who served me called Gail was very helpful. I bought La Bomba perfume which smells wond... もっと見る
企業が回答しました
Excellant customer service, did not feel rushed although i could not decide. Gave me a recommendation and took onboard my likes and dislikes. Came out with a favourite because it was on sale, but afte... もっと見る
企業が回答しました
Cleire was very helpful and was good for letting me try different samples and helped a lot with showing different fragrances for my ideas.
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, 英国
5.0
優良
361件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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What a wonderful experience of customer…
What a wonderful experience of customer care I had. Felt very relaxed while she introduced the perfumes to me. Thank you Claire !
2026年6月26日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Gail and Clare are absolutely fantastic…
Gail and Clare are absolutely fantastic ! Best advise like best boutiques of Paris ❤️
2026年6月25日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The shop in Workington is fantastic
The shop in Workington is fantastic, I was served by Sue and Gail and they are so welcoming very friendly and so polite, and extremely helpful, as are all the staff, the prices are great too, this is one of my favourite shops and I would highly recommend.
2026年6月19日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Couldn't of asked for a better service.
Couldn't of asked for a better service.
The friendly knowledgeable staff especially Julie took genuine interest in helping find the right fragrance after trying over a dozen ones in the shop. The discounts and freebies they applied were also noticeable.
Thanks again
Tom
2026年6月17日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Im a regular customer here
Im a regular customer here, I shop here often when its for myself or special occasions.
Theyre so helpful and I amalways happy with my purchases.
Sue served me today and gave me great service and even samples with my purchases.
Im always so pleased here.
2026年6月16日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I’ve been twice in the last month and…
I’ve been twice in the last month and both times the service was fantastic! The ladies who work there are always so lovely, chatty and helpful. I’m sorry I can’t remember the first girls name who served me a few weeks ago, but I was served by Gail (apologies if I got it wrong) and she was fantastic, friendly and welcoming!
2026年6月14日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Recognition for Claire and Julie
Claire and Julie very helpful and were wonderful people, very kind and also helped me figure out the right fragrance for myself. Very impressed and will be looking forward to buying my next product soon.
2026年6月13日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant Customer Service
I was served this afternoon by Claire & Gail in the Workington Branch. They were both so friendly, approachable and very helpful.
Great customer service ✨❤️
2026年6月12日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Polite
Polite, know their customers and overall a lovely place to shop.
Workington branch
2026年6月12日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
As always in the Workington store
As always in the Workington store, the staff (Claire on this occasion), was warm, welcoming and friendly. She went out of her way to ensure that I had everything that I needed, taking the time to accommodate my fussy granddaughter. She made sure that my purchases were wrapped beautifully. And always Claire remained calm and polite. She made me feel like I was very special as a customer. She made time for us and was very knowledgeable in the perfumes that we were testing.
2026年6月8日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I bought perfumes a few weeks ago and…
I bought perfumes a few weeks ago and had a great experience. The staff were very patient and helpful. Gail was especially wonderful and truly cared about customer satisfaction. Excellent service! Thank you, Gail.
2026年5月8日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service as always from Gail and…
Amazing service as always from Gail and Claire.
They are both always so friendly patient and welcoming. An asset to the company!
2026年5月28日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Gail and Claire in the workington shop…
Gail and Claire in the workington shop were extremely friendly and helpful. I would definitely return to this store. Thank you
2026年5月24日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff a great help in getting us…
Staff a great help in getting us smelling lovely for our holidays thank you
2026年5月23日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sue was very helpful.
2026年5月23日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Jorjatsue 👍👍
2026年5月22日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic customer service from Sue
Fantastic customer service from Sue. 10/10 😊👍.
2026年5月21日
自発的なレビュー
The Perfume Shop - Workington 165 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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