The personal follow up to ensure my order was complete and what i wanted. It is so hard now at days to talk to a live person about an order—I appreciate the extra time and care that i got over the p... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very happy for help when ordering my quilt kit. Thankyou for the substitution when you ran out of the one I ordered and including the note with the shipment.
Was excited to find this company, placed an order but weeks and then months went by with nothing to show for the deposit I’d made. Finally decided I might as well cancel the order and request a refund... もっと見る
企業が回答しました
The website was very well presented making my decision to enter the BOM exciting. I anxiously waited for them to arrive and was super excited to receive and get started. The excitement of opening... もっと見る
企業情報
当該企業による記述
The Quilted Boutique At The Quilted Boutique, quilting is about more than fabric—it's about creating something beautiful, meaningful, and lasting. We specialize in carefully curated premium quilting fabrics, quilt kits, Block of the Month programs, patterns, and quilting essentials from the industry's most loved designers and manufacturers. Every product is selected with quality, inspiration, and creativity in mind. We're committed to providing friendly, personal service, fast shipping, and a shopping experience that makes every customer feel welcome, whether you're creating your first quilt or your hundredth. Your satisfaction is at the heart of everything we do. The Quilted Boutique — Sew much more than just fabrics. www.thequiltedboutique.com
連絡先
Hitchman Street, N3L 0M1, Brant, カナダ
- 15193021560
- Info@thequiltedboutique.com
- thequiltedboutique.com
4.4
優良
178件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 87％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pretty fabrics and prompt delivery!
My order arrived quickly. A concern I had with a product was dealt with promptly and in a positive manner. The selection of fabric is very nice as well! I recommend this shop!
2025年11月21日
The fabric was a great choice for my…
The fabric was a great choice for my Grandniece"s Quilt, the price was right and delivery was quick
2025年11月20日
Personal touch!
Follow-up with a personal touch. Not always happening as much by other companies . Great service!
2025年11月20日
The quality of fabrics
For a first experience, I'll be surprised by the variety of fabrics.
My questions were answered very quickly.
Overall, a bond of trust was established. I will certainly be a customer. Thank you!
2025年11月15日
My first time ordering from The Quilted…
My first time ordering from The Quilted Boutique. I was so impressed by their reaching out to me to help me with my order. Their kindness is overwhelming and cannot wait to receive my order. I know it will be beautiful.
2025年11月5日
Great Service
Ordered a special pattern and had a few questions before ordering. Very quick and efficient response. Pattern arrived in perfect order.
2025年10月28日
Excellent customer service!
Excellent customer service and willing to go the extra mile for their customers! Recommend The Quilted Boutique very highly and it is my "go to" for my favourite quilting projects
2025年10月8日
Prompt delivery and beautiful material
Prompt delivery and beautiful material. Can’t wait to turn into a quilt.
2025年10月1日
Great variety and quality of fabric
Great variety and quality of fabric. Very trustworthy business.
2025年9月27日
He said he would give me a refund
He said he would give me a refund, if I removed my previous negative comment, so I did.
But he has not refunded the $22 shipping fee!
He never shipped anything, but now he’s saying it was a handling fee. Not true.
I’ve never had the displeasure of dealing with anyone as dishonest as this guy!
2025年10月7日
自発的なレビュー
The Quilted Boutique からの回答
Botm pre-order quilt kits are Non-cancelable and Non-refundable. Suzanne canceled her order for BOTM quilt kit, upon calling Suzanne to explain that we have already ordered her quilt kit, and that it clearly states that these are non-cancelable and non-refundable Suzanne said " I was going to take the first month to get the pattern, and then not pay for any more so I could keep the pattern" When we tried to explain to Suzanne that this was not an ethical thing to do, and that we have already paid for her 12 months of fabrics to the mill on her behalf, Suzanne followed up with a slew of nasty name calling, then proceeded to threaten by posting on every platform that she could find a list of negatives, we agreed to refund simply to stop the abusive behavior. Suzanne was refunded her deposit of $36.87. CDN, from a $46.87 charge CDN. The difference is less $10.00 CDN in transaction fees charged by Visa and processing fees charged by Square. .. for a BOTM that Suzanne reserved and desired to " Only keep the first month to get the patterns for free"
After 6 attempts at phone communication Suzanne hung up on Every call after a list of abusive names. I would not do business with a person that behaves this way, nor would I suggest anyone else does, especially knowing the goal was to get 12 patterns for free. We have kept a record of all communication, and forwarded this to the designers to ensure thier products are not obtained in any nefarious manner.
The Quilted Boutique からの回答
Thank you So very much Donna. We surely appreciate your support. Have a lovely day. The Quilted Boutique www.thequiltedboutique.com
A different kind of sizing. Not Starch
The product is different from starch and I was interested in trying it. I had not seen it in the states. The company kept me informed as to delivery and it arrived in a timely manner. I look forward to doing more business with them.
2025年9月28日
The Quilted Boutique からの回答
Hello Crystie,
Thank you so much for your positive review. You're a breath of fresh air today!
Let me know your thoughts on the spray. All the best,
The Quilted Boutique www.thequiltedboutique.com
The Quilted Boutique からの回答
Thank you so very much, your positive feedback means so much to us here at The Quilted Boutique
We appreciate you!!
I placed my order more than a week ago
I placed my order more than a week ago, I received a message from courier company; checked into it with them writing back that the label was Created more than a week ago but they have not received the parcel. I have not received the parcel at this point.
Linda Anderson
289-383-3442
2025年9月25日
The Quilted Boutique からの回答
Hello Linda
This order shipped within 3 business days, and arrived directly after the Canadian holiday.
You acknowledged and confirmed this information in writing.via email, thank you..
It is often easy to type something negative, but nonetheless, that doesn't make it factual. We try very hard to make our customers happy. We are NOT Amazon, and yet your order arrived within 3 days over not just a weekend, but over a stated countrywide holiday weekend! . My one question remains, if you were concerned that your order did not arrive "overnight" or "may have been lost on a Sunday," Why call a courier,? Why not simply call The Quilted Boutique directly, and get immediate verbal communication and conformation? We would greatly appreciate the removal of this negative review, as it does not contain factual information. Thank you, I am pleased that you were happy with your products. We wish you all the best in your future endeavors. --- The Quilted Boutique
Log cabin
I love the fact that the kit is pre-cut. However, would have loved to be able to shop in person.
2025年9月2日
The Quilted Boutique からの回答
We are online at the moment, next time let me know you're coming, and we will have you in for a tea.
Thank you
The Quilted Boutique www.thequiltedboutique.com
Beautiful fabric!
Online ordering is great! Living in town makes pickup easy.
Quick service and the fabrics are lovely!!
2025年8月30日
The Quilted Boutique からの回答
Thank you so much Lori.
The Quilted Boutique www.thequiltedboutique.com
Wonderful sevice.
Initially I had a question about the taxes charged on my invoice- my email was answered promptly and a refund was credited. The FQ bundle I ordered was neatly packaged along with the cutest little bag of gifts. Thank you for such great service.
2025年8月15日
The Quilted Boutique からの回答
Thank you so much Karen, Im grateful for your support.
Best
The Quilted Boutique www.thequiltedboutique.com
So Helpful!
Buying fabric online can be hard to match but Tracy helped me find the perfect fabrics by showing me quilts that contained the fabrics I was considering. Very responsive to all my questions!
2025年8月16日
The Quilted Boutique からの回答
Thank you so much Pam, we truly appreciate your support. Don't forget to send pix.
The Quilted Boutique からの回答
Thank you Nicole, can't wait to see your finished piece.
Quick answer to my order inquiry!
2025年8月2日
The Quilted Boutique からの回答
Thanks Sharon, Im on your interfacing 👋😊
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