I saw an ad for The Retro Tee while browsing online for Father's Day gifts. There's an extensive selection, and they had a great sale going on, so I selected 3. They arrived in a timely manner, and my... もっと見る
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When I first reviewed this item I was not impressed with the sleeves or size , the company saw my review and did an amazing job to make it right , offering another product, size or a partial refund. I... もっと見る
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I’m very satisfied with my purchase! I ordered three T-shirts, and the whole experience exceeded my expectations. The quality of the T-shirts is excellent – the material feels premium, they fit... もっと見る
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DO NOT buy anything from this company absolutely terrible quality and when you ask for a return and refund they offer 15% and to keep it, then offer 30% and tell you you have to pay to return to China... もっと見る
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企業情報
連絡先
71-75, Shelton Street,, Covent Garden, WC2H 9JQ, London, 英国
- support@theretrotee.com
- theretrotee.com
3.4
まあまあ
101件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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The Retro Tee からの回答
Dear customer,
Thank you for your kind words 😊
We're glad you're satisfied with our product quality.
Best regards,
Theretrotee Customer service Team
The quality of the tshirt is great but…
The quality of the tshirt is great but the fit could be better and it is not as advertised. Pictures make it seem like the sleeves wrap nicely around your arms but they dont they are super wide and flappy. Nice novelty tshirt but because of fit being too baggy around the arms I dont see it wearing it often
2026年5月18日
自発的なレビュー
The Retro Tee からの回答
Dear customer,
Thank you for your genuine review 🙏
We appreciate you pointing out the issue with the sleeve fit. We will optimize our product description and design accordingly. Thanks again for your valuable advice.
Best regards,
Theretrotee Customer service Team
Love the prints but website should show…
Love the prints but website should show dimensions of prints on front of tee-shirt. I bought one thinking it would be a little larger than an 8 x 10 so people could see it quickly. Turns out it is the entire front of the tee. I love the other two I purchased. They do run a little small though so make sure and take your measurements before ordering.
2026年5月18日
自発的なレビュー
The Retro Tee からの回答
Dear customer,
Thank you for your honest and valuable feedback 🙏
We’re glad you like the prints on your items. We’ll add detailed print dimensions on our website to help customers shop better. We also note your reminder about the sizing, thanks for sharing this tip with other buyers ✨
Best regards,
Theretrotee Customer service Team
Do not waste your money
Shipping took forever and a day, only for the shirt to be absolutely horrible. The fit is terrible, the quality is garbage and the print on it feels like plastic. I hoped maybe running it through he dryer would help soften things up, but it did not. Absolute waste of money.
2026年5月9日
自発的なレビュー
The Retro Tee からの回答
Dear customer,
We’re truly sorry your order took so long to arrive—only to be such a disappointment in fit, fabric, and print quality. That’s incredibly frustrating, and we sincerely apologize for letting you down.
To look into this properly and understand what went wrong with your specific item, could you please share your order number? We’ll review it right away and get back to you with next steps as soon as possible.
Thank you for your honesty—and again, we’re sorry this fell so far short of what you expected.
Best regards,
Theretrotee Customer service Team
The Retro Tee からの回答
Dear customer,
Thanks a lot for your lovely praise 😎
We’re delighted you fancy our premium tees and creative designs 🖼️
Best regards,
Theretrotee Customer service Team
The Retro Tee からの回答
Dear customer,
Thank you for your nice compliment 😄
Happy to hear the items fit perfectly and boast fine quality ✨
Best regards,
Theretrotee Customer service Team
All of the shirts I purchased shrunk
All of the shirts I purchased shrunk to the point where I could not wear them after the first time washing.
2026年5月24日
自発的なレビュー
The Retro Tee からの回答
Dear customer,
We’re so sorry to hear that your shirts shrank significantly after just one wash—that’s incredibly frustrating, especially when you were expecting to enjoy them for the long haul.
This isn’t the quality or experience we aim for, and we truly apologize. Our tees are meant to hold their shape with proper care (we recommend cold water and air drying), but excessive shrinkage like this suggests a material or finishing issue on our end.
If you’re open to it, please share your order number—we’d like to make this right with a replacement or refund, and also pass your feedback directly to our production team to prevent this in the future.
Thank you for your honesty and for giving us a chance to improve.
Best regards,
Theretrotee Customer service Team
First time buying from them
First time buying from them, but I was very happy with my t-shirt it feels a decent quality but time will tell, the delivery time was good also, I will buy again in the near future
2026年5月1日
自発的なレビュー
The Retro Tee からの回答
Dear customer,
Thank you so much for your nice comment 😃
We’re glad you had a pleasant first shopping experience and satisfied with the product quality and delivery service. Looking forward to your next order 🛍️
Best regards,
Theretrotee Customer service Team
I love my T-Shirt
I love my T-Shirt! My coworkers like the variety of shirts available on the website.
2026年5月19日
自発的なレビュー
The Retro Tee からの回答
Dear customer,
Happy to hear you love your tee 😊Glad our diverse styles win favour with you and your colleagues!
Best regards,
Theretrotee Customer service Team
Low quality drop shipped from Ali Express
Low quality drop shipped from Ali Express
Had I known the about quality, I would probably have thought twice before ordering. And had I known about where the shirts were shipped from (the note from the carrier revealed that I was expecting a package from Ali Express), I would have taken the difference in Asian, European and American sizes in to consideration.
As a European I’m used to, when ordering from a US shop (and the retro tee advertised them selves with an address in Aurora, Colorado), I have to order a size smaller than my usual size. On the other hand, when I order from Asian shops I have to order one size larger.
So long story short, I received three tshirts officially in the size i ordered but WAY too small. Even more impractical, even if they are labeled at the same size - they are simply not the same with or length.
Buyers should also be warned that the pretty designs are put on the shirt with cheap vinyl print that will not survive normal washing or machine drying.
Company’s ’contact us’-link on the page is dead leaving me with out the possibility to contact a customer service. I genuinely doubt that they actually have one.
But hey - I DID get a product for my money, so not a total scam.
2026年5月21日
自発的なレビュー
The Retro Tee からの回答
Dear customer,
Thank you for taking the time to share your honest and thoughtful feedback—we truly appreciate it.
First, we sincerely apologize for the confusion and disappointment regarding both the sizing inconsistency and the print quality. You’re absolutely right: if a brand presents itself as US-based , customers should reasonably expect consistent sizing and durable materials—and we fell short of that standard in your case.
To clarify: our products are not drop-shipped from AliExpress. We design and produce our apparel through our own production, and all orders ship from our fulfillment centers. That said, we acknowledge that inconsistencies like the ones you experienced—different fits across the same labeled size and vinyl prints that degrade quickly—are unacceptable, and we’re urgently reviewing our quality control and grading standards.
We also regret that our “Contact Us” link wasn’t working when you tried, we’d like to help directly.
Could you please share your order number? This will allow us to investigate your specific items, understand where things went wrong, and make things right—whether through a refund, replacement, or other resolution.
Again, thank you for your candor. It’s feedback like yours that pushes us to improve.
Best regards,
Theretrotee Customer service Team
The Retro Tee からの回答
Dear customer,
Thanks for your nice recommendation 🥰
Glad you're satisfied with the tee quality and print details ✨
Best regards,
Theretrotee Customer service Team
Do not order from this company
Do not order from this company. They refuse to give refunds for terrible clothing. The shirt looks like a potato sack and the print is that plastic feeling so stiff and will crack and peel after one wash and dry. Seriously … avoid this company! I was offered a 15% discount and said no then they offered 50% discount. Just give me a refund or exchange for something better. Terrible way to treat customers.
2026年5月18日
自発的なレビュー
The Retro Tee からの回答
Dear customer,
We hear you—and we’re truly sorry your experience left you feeling dismissed and frustrated. You deserved better, and we sincerely apologize.
You’re absolutely right: if a product doesn’t meet basic quality standards—whether it’s the fit, print durability, or comfort—it shouldn’t be passed off with discounts alone. A refund or exchange should always be a clear, respectful option, especially within our return window.
Please offer us your order number here, we will check and offer a better solution for you as soon as possible.
Thank you for holding us accountable. This isn’t the standard we want to represent, and your feedback is already prompting internal review of both our product quality and how we handle concerns like yours.
Again, we’re deeply sorry—and grateful you gave us a chance to make it right.
Best regards,
Theretrotee Customer service Team
Design Material Comes Up Short
Ordering was easy, updates on shipping were helpful.
The shirts...that is the 2-star. The images are a heavy firect to frame which leaves you feeling like you are wearing a piece of plastic. Its hot. Its rigid. Had I known the design I would have not ordered the shirts.
The hat, the hat is a 5-star
2026年5月8日
自発的なレビュー
The Retro Tee からの回答
Dear Customer
We are sorry that the printed shirts feel stiff and stuffy and fail your expectation.
We will improve our printing material to make it softer and more breathable.Glad you are totally satisfied with our hat, your honest feedback is really precious to us.
Please kindly offer us the order number or contact our email support@theretrotee.com with your order information, we will check the shirt and help you better.
Best regards,
Theretrotee Customer service Team
The options for prints was stellar
The options for prints was stellar. So many fantastic choices…however the fit of the shirt is terrible. I ordered 4 of the retro baseball style t-shirts in size small. They arrived and are just squares. Super disappointed , washing did not help with sizing. Unfortunately won’t be able to wear them. Should have probably gone with a regular T-shirt. Unfortunate because like I said the prints were awesome, the actual shirts are not.
2026年5月14日
自発的なレビュー
The Retro Tee からの回答
Dear Customer
We are extremely sorry to hear the retro baseball tees have such poor fit and let you down deeply 😔
We totally agree the prints are wonderful, yet the cut fails to meet your needs even after washing.We will improve the tailoring and sizing of this style right away. Please offer us your order number, and we will offer you proper solutions to make it right.
Best regards,
Theretrotee Customer service Team
Runs small...now I'm stuck with it.
It came quicker than most, but the fit is tight, I didn't want a tight jersey...and I don't trust the return policy after so many online orders over the years. Too bad, too... I do love the design. Wish I could wear it. Now, it will be a drawer hermit.
2026年5月4日
自発的なレビュー
The Retro Tee からの回答
Dear Customer
We feel really sorry the jersey fits tighter than you expected.
It’s such a pity you love the design yet can’t wear it comfortably.We fully understand your concern about return policy issues. Please offer us the order number or contact our email support@theretrotee.com with your order information, we will check and help you better.
Best regards,
Theretrotee Customer service Team
The Retro Tee からの回答
Dear Customer
Thanks so much for your sweet review 🥰
We’re happy you love the great quality and perfect fit of our shirts!
Best regards,
Theretrotee Customer service Team
Great material and fit with the perfect…
Great material and fit with the perfect retro look!
2026年5月1日
自発的なレビュー
The Retro Tee からの回答
Dear Customer
Thank you for your lovely feedback!
Delighted that you love the nice fabric, comfy fit and classic retro style ✨
Best regards,
Theretrotee Customer service Team
Problem with my order was fixed very…
Problem with my order was fixed very quickly and with the upmost apologies.
2026年5月7日
自発的なレビュー
The Retro Tee からの回答
Dear Customer
Thank you for your kind words 🥰
We are glad we could resolve your order issue promptly.We truly value your satisfaction and will keep offering thoughtful service always ✨
Best regards,
Theretrotee Customer service Team
Tee was really short.
2026年5月1日
自発的なレビュー
The Retro Tee からの回答
Dear Customer
We’re so sorry to hear the tee runs way too short for you. We totally understand your disappointment.
Our team will email you shortly to assist. Could you please send us your registered email or full name via private message so we can locate your order and help resolve this?
Best regards,
Theretrotee Customer service Team
Brilliant product
Brilliant product. The tee shirt is really good quality. Delivery took a little while but that was down to passing through international customs etc, but don’t be put off by that. I think from ordering to delivery it was something like 14 days which is nothing really. Overall, really pleased. Would recommend.
2026年5月14日
自発的なレビュー
The Retro Tee からの回答
Dear Customer
Thank you so much for your lovely and sincere review!
Delighted that you love the great quality of our tees. We really appreciate your understanding about the slight delay caused by international customs clearance.
So glad you are fully satisfied with your purchase and willing to recommend us. Looking forward to your next order!
Best regards,
Theretrotee Customer service Team
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