The Retro Tee  レビュー 

The Retro Tee からの回答

2026年5月14日

Dear customer,

We are truly sorry for your terrible experience with the T-shirts. We feel extremely apologetic about the poor tailoring, inconsistent sizing, stitching flaws, odd seam design, plastic iron-on prints, and the unsatisfactory packaging and long delivery time.
Your feedback is very valuable to us. Our support team will contact you by email shortly to look into your order and offer a proper solution to make things right.
Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年5月14日

Dear customer,

We’re truly sorry to hear you’re disappointed with your order. The shirt fabric feels cheap and the print quality is unsatisfactory, which is never the standard we want to deliver.
Could you please send us your registered email or full name via private message? We’ll help locate your order and resolve this for you.

Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年5月14日

Dear customer,

We’re very sorry to hear the prints on your T-shirts feel like a thick plastic layer and do not meet your expectations. We totally understand your disappointment.
Could you please send us your registered email or full name via private message? We will help locate your order and sort out a proper solution for you.


Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年5月14日

Dear customer,

We are truly sorry to hear the logo on your T‑shirt deteriorated terribly after just one wash, especially given you paid a premium price for it. This is absolutely not the quality we promise.
Our support team will email you shortly to look into this and arrange a proper solution for you.


Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年5月12日

Dear customer,

Thank you so much for your lovely review! 😊We’re thrilled you love the great quality of the T-shirts and how amazing the prints look. Really appreciate your support!

Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年5月12日

Dear customer,

Thank you so much for your wonderful feedback! 😊We’re delighted to hear the item is exactly as ordered, well-made, and that you’re fully satisfied. Truly appreciate your support!

Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年5月12日

Dear customer,

Thank you so much for your kind words! 😊We’re thrilled you love the T-shirt, and really glad you enjoyed both the great quality and speedy delivery. Thanks a lot for your support!
Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年5月10日

Dear customer,

We’re so sorry to hear you never received your order—and even more upset that you’ve had trouble reaching someone for help. That’s completely unacceptable, and we sincerely apologize for the frustration and lack of communication.

You absolutely should be able to get support when something goes wrong, and we want to make this right.

Could you please share your order number or the email address you used to place the order? You could also send email to support@theretrotee.com. We’ll look into this immediately and help you solve it.

Thank you for speaking up, and again, we’re truly sorry for letting you down.

Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年5月10日 に更新

Dear Customer,

Thank you for your honest feedback—we truly appreciate you taking the time to share your experience, even when it’s disappointing.

We’re really sorry to hear about the sizing issues and the significant shrinkage after washing. A T-shirt shouldn’t end up smaller than expected and feel overly baggy before washing—that inconsistency is frustrating, and we completely understand why this has left you hesitant to order from us again.

To help us investigate what went wrong (whether it’s a production variance, fabric issue, or care instructions that weren’t clear), could you please share your order number? If you could not find the order number, may we know the email under this order? So we can check further for you.

Your input is invaluable as we work to improve fit consistency and material quality.We respect your decision deeply, and we’re truly sorry we didn’t meet your expectations this time.

Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年5月6日

Dear Customer,

Thank you for your feedback—and we’re truly sorry to hear your item arrived with pink markings and that the material didn’t meet your expectations.

That’s definitely not the quality we strive to deliver.To help us look into this properly, could you please share your order number? We’d like to understand what happened and take your concerns seriously.

We appreciate your honesty and thank you for giving us a chance to make things right.

Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年5月3日

Dear Customer,
We sincerely apologize for the unpleasant experience caused by the sizing issue😔. We deeply regret that the item sizing does not match European standards and has affected your wearing experience💔. We will optimize our size reference guide to avoid similar problems in the future. Please contact support@theretrotee.com with your order details, and our team will offer you proper assistance🤝.

Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年5月2日

Cher client,

Merci beaucoup pour vos gentils mots !

Nous sommes ravis que votre commande de 6 t-shirts vous ait donné entière satisfaction. Merci de votre confiance !

Si vous avez besoin de quoi que ce soit ou si vous souhaitez nous faire part de vos commentaires, n’hésitez pas à nous contacter. Au plaisir de vous revoir bientôt ! 🙌👕

Cordialement,
L’équipe du service client Theretrotee

The Retro Tee からの回答

2026年5月2日

Dear Customer,

Thank you so much for your feedback! 😊

We’re thrilled to hear that ordering was smooth and your items arrived quickly—that’s exactly what we aim for!

Thanks for choosing us, and we hope to serve you again soon! 🙌📦

Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年4月30日

Dear Customer,

Thank you for reaching out—and we’re so sorry to hear about your experience. It’s incredibly disappointing to hear that all three XXL shirts shrank significantly after washing and that the fabric didn’t meet your expectations. That’s certainly not the quality or experience we aim to provide.

To help us investigate this issue thoroughly, please share your order number with us or email to support@theretrotee.com so we can check it further. We’d like to look into what happened and understand how we can make this right.

We truly appreciate your honesty, and we’re here to listen.

Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年4月30日

Dear Customer,

Thank you so much for your feedback—we're thrilled you love the design! 💖
We truly appreciate you sharing your thoughts about the print method. We understand your preference for screen printing over transfers, and we’ll absolutely pass this valuable insight along to our production team as we continually work to improve both quality and customer satisfaction. Please kindly offer us your order information here or email to support@theretrotee.com so we can check it further.

Thanks again for supporting us and for taking the time to let us know how we can do better! 🙌✨

Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年4月30日

Dear Customer,

Thank you so much for your feedback—we're so glad you liked your T-shirt! 😊

We really appreciate you mentioning the fit; it’s super helpful to know that while the sizing worked well overall, you would’ve preferred it to be a bit longer. We’ll definitely share this with our design team as we’re always looking to improve.

Thanks again for your support—and for taking the time to let us know your thoughts! 🙌👕

Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年4月30日

Dear Customer,

Thank you so much for your lovely review! 💕

We're absolutely delighted to hear that your order brought back some nostalgic feelings—and arrived right on time and at the correct address, too!

It means a lot that you’d recommend us, especially as a first-time customer. We truly appreciate your trust and support, and we’d be honored to welcome you back again soon!

Warm wishes,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年4月26日

Dear Customer,

We are so sorry for your disappointing purchase experience 😞. We sincerely apologize for the poor printing and overall low quality of your items 🧵. Please contact support@theretrotee.com with your order number 📩, and our team will address your concerns properly 🤍.

Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2026年3月16日

Dear customer,

Thanks so much! We’re thrilled you loved the shirt—and really appreciate you highlighting the communication and shipping too. 😊👕✨

Best regards,
Theretrotee Customer Service Team

The Retro Tee からの回答

2021年2月28日

Hey,

Thanks so much for your kind words! Happy to have done business with you! :)

Have a good one,
Benyamine