I return an expensive item of clothing over 8 weeks ago. I have emailed all the relevant information required. Emailed 6 times asking for an update or when I can expect a refund and I dont even get a... もっと見る
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I have purchased several items from thesaleslab - why? The quality of their items is amazing!! Where else can you buy designer brands - Jil Sander, Dolce & Gabanna, Valentino to name a few at 90% disc... もっと見る
thesalelab is amazing!! Watch the shows on whatnot with Tom or visit their website. Where else can you get Fantastic Designer items at 90% discount!!! Quality clothes, shoes and accessories I don’t sh... もっと見る
Fantastic. Perfect product at an incredible discount. I was sceptical given the price but I thought it was worth the risk (I’ve already got the same product) I was genuinely a bit surprised when it al... もっと見る
企業情報
当該企業による記述
About Sale Lab At Sale Lab, we’re committed to bringing you premium branded products at unbeatable prices. With over 25 years of experience in sourcing high-quality stock, we’ve worked with major players like TK Maxx, ensuring our products are always top-notch. In 2021, we decided to go directly to the customer, offering the same incredible savings we’ve been known for, now through our website and popular marketplaces. Since then, we’ve built a reputation for fantastic deals and exceptional customer service. Whether you're shopping online or visiting one of our retail locations in Stoke-on-Trent, Corby, or Plymouth, we’re dedicated to providing you with a seamless, positive shopping experience. Why choose Sale Lab? - Authentic, branded products at unbeatable prices - 25+ years of industry experience - Fast shipping and reliable service - Customer satisfaction is our top priority We value every customer and are here to help you save big on your favourite brands!
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顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 30%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Authentic bargains
Bought 3 items so far.
All Stone Island.Genuine and half the price.
I love this place.
Fast delivery and great communication.
Highly recommend A+++
Top notch / authentic / fast delivery
Bought a fair few items now from here - had to question, is it too good to be true pricing on 'certain' brands, but can guarantee all top notch and most importantly authentic and have always had pretty fast delivery too - wish i'd never found the site, as its costing me too much money ha. Great work!
Still no item
Still no item
6 days late
Always says out for delivery..Getting sent to parents house as im at work and they need the STUPID PIN NUMBER!!Say will not be long NEVER TURNS UP!!!
Not Sales lab fault but DPD are the worse company to us!!! They need to stop using them!! I've open up a paypay case now !! As parents stayed in all day 4 days waiting on parcel saying it's there soon!!!! Shocking
Yet again no response to my emails to…
Yet again no response to my emails to customer service. I didn't get the dress, now I haven't got the refund.
Could I just either get the dress delivered to a drop point or a refund.
That would be lovely 🙄
Used to be good.
I've been shopping from them so many times over these years. I'd give them 4 stars before, however, it's become just 2 stars for me now. The only good about this site is they do crazy bargains.
Let's talk about the cons.
Sizes for some designer brands are often wrong, especially when the brands are Italian. It seems they don't know how to convert the sizes properly. Their indicated size is likely not the same as the brand's size chart. I've informed them this issue, and the problem is still there.
Secondly, it's what I dislike the most. The postage used to cheaper, now they've started to use DPD for designer brands, and that costs £8. It's totally fine if the item is more expensive. But that's not the actual issue. If a product is designer brand, even though it's only £50, they likely go with DPD rather than another option, which is Royal Mail costing only £3.5.
I also found the security pin for DPD extremely annoying. I live in a HMO house sharing with some people who don't speak English. I may need my so-called house mates to sign for me, so the use of pin makes it very inconvenient, The delivery restrictions can't be removed upon request. For an order less than £100, and I don't see the point of it.
Heavily discounted quality items
Found this store a couple of years ago. Love returning from time to time to see what new stock is available. Honestly the prices and quality labels you get are completely amazing. Past experience of customer service was very good too. Thanks guys, happy to keep returning and supporting your lovely business :)
I bought shoes from this site
I bought shoes from this site. and they sent me a different color but the same size shoe that wasn't even on the site. and I contacted them. they sent me the color shoe I wanted in just 20 hours. and I told them I now had two shoes. they said "it's our fault so you can have them both"! it's the first time I've ever experienced anything like this! and I'm in shock. shipping speed, customer service and gift! a great site!

Sale Lab からの回答
Got some absolute bargains!
Got some absolute bargains!! Easy to order, good communication, quick delivery and quality items…will be buying again!!

Sale Lab からの回答
Good choice of brands easy to order…
Good choice of brands easy to order good price and speedy delivery Many Thanks

Sale Lab からの回答
I had few good experience with them but…
I had few good experience with them but recent experience was terrible . They use DPD and I was stuck at home all day waiting the parcel as I need PIN code and need the parcel for holiday and if missed today I will be away for 2 weeks so it will go back to them with a chance it will get lost . I didn’t like their delivery service . I paid 12£ for delivery and it has been terrible and useless

Sale Lab からの回答
Five stars!
Great site with good selection of authentic designer items at discounted price.

Sale Lab からの回答
Love all of my purchases and they’re…
Love all of my purchases and they’re great quality. Fast and safe delivery too

Sale Lab からの回答
Authentic and trustworthy company
Great company to buy from. Everything is authentic and shipped really quickly. I’ve been really happy with everything I’ve bought and even when I had to return an item the refund was quick and hassle free. A little treasure trove!

Sale Lab からの回答
Very quick delivery
Very quick delivery. All items as shown on the website and very good value. Will definitely shop here again.

Sale Lab からの回答
Absolutely amazing place to shop
Absolutely amazing place to shop, genuine pieces great prices and great sales that happen quite often.
Customer service team are great to deal with and always come back to you in speedy time.
⭐️⭐️⭐️⭐️⭐️ rating from me

Sale Lab からの回答
Outstanding!
Shhhh! A well kept secret, perhaps too well, I’ve only just found this amazing store, online. Low prices, excellent value and genuine products. Their returns process is very efficient too, the customer service dept provides excellent response times to communications and very helpful which made dealing with them a great experience. What is not to like? Well, nothing, I love this store! Take a bow. I will be back, many times over.

Sale Lab からの回答
Don't think twice
I wasnt sure buying online if I would be happy with the item ordered as a gift for my dad. The price was too good to be true. However, I'm so happy I went ahead. The item was exactly as seen online, boxed and in perfect condition. My dad was really happy with it. The delivery was fast amd communication was great.

Sale Lab からの回答
A treasure trove of designer garments
A treasure trove of designer garments - great prices and fast delivery.

Sale Lab からの回答
Unfortunately
Unfortunately, sale lab is no longer for the masses as it's prices have gone beyond the reach of it's customers.

Sale Lab からの回答
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