Top fishing tackle shop always lots of stock with great products ð items always get delivered in a couple of days. I had a small problem with some bolies what was an easy mistake to make at there... ãã£ãšèŠã
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TT let me know as soon as the kits for my pole became available by email .. I could easily just had them sent to my address as their delivery service is exceptional as well .. ðbut decided to take a... ãã£ãšèŠã
Brought an Avid Exo + back in January, developed a fault that was covered under warranty. Nick has dealt with me so quickly, efficiently and effectively, that upon requirements being met, I had a b... ãã£ãšèŠã
Excellent communications, friendly and organised in the store, a quick transaction and got exactly what I wanted. Would always check the Tackle Tavern out first. Customer service and pricing is top no... ãã£ãšèŠã
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5 star customer service
Thank you very much to your outstanding employee domanic Im over the moon with the service you have provided what a great guy helped me out with everything i needed. Amazing company 5 star customer service thanks again
Had an issue with a product that neededâŠ
Had an issue with a product that needed a new part which was sent to me but in the end the product needed to go back to manufacture, tackle tavern have sorted it all out for me, a shoutout to Nick and Matty for their help with it all, and their great communication with me. Things sometimes happen but whatâs important is how things are handled- itâs all about the customer service you receive from a retailer if a problem arises and they have been amazing! Cannot fault them at all⊠thanks again.
Joke of a company,bought a fox chairâŠ
Joke of a company,bought a fox chair off them and its gone faulty fox told me to contact th so they can arrange the chair to go back to fox for inspection,and they haven't replied to 4 emails ive sent asking if they've done it yet,customer service non existent dont buy from these people,ill be reporting to trading standards for selling faulty and dangerous goods.
What a brilliant service
What a brilliant service. Ordered a predator Rage Aerator pump just before 1 pm on the Thursday. Arrived as promised at 11am Friday next day delivery extremely well packaged. Pleased as it was a present and many items from other tackle shops arrive with the packaging all beaten up which spoils the look of the present. No chance with this ...soooo well packaged. Thank you will be back for more tackle. Excellent service
The Support team at Tackle Tavern areâŠ
The Support team at Tackle Tavern are Absolutely amazing I had an issue with one of the products that I bought from tackle Tavern but this was quickly resolved with a couple of emails back-and-forth and my replacement was sent out straight away
Fantastic part-exchange experience â highly recommend!
I recently traded in a set of Fox Horizon X3 rods for the new X4-S models, and the service from the team was top-notch.
Since I didnât have rod tubes to post my old gear, they were happy to let me purchase the new rods first so I could use the packaging to send my part-exchange back. It made the whole process incredibly easy and stress-free.
On top of the great logistics, they offered a very fair and honest price for my old rods.
Quick communication, professional service, and a very smooth transaction.
Iâll definitely be using Tackle Tavern for my gear in the future. Thanks again!
First time I have ordered from tackleâŠ
First time I have ordered from tackle tavern I purchased avid barrow conversion kit which I have to say is the dogs danglers wicked bit of upgrade kit I made purchase Thursday morning and it arrived Friday morning free of charge Excellent service will definitely be ordering again
I placed an order of three items
I placed an order of three items, two were dispatched and delivered within 3 days, I received a phone call to say third item was out of stock and would give me a refund, i said no just send the item when back in stock.
I have been kept in the loop at all times and my order has now been delivered. I cannot recommend this business highly enough. Thank you all once again.
Really good service, 100 % recommended
I recently bought a fishing reel from Tackle Tavern for my father, but after receiving it he decided he would prefer a different model. I contacted the shop to explain the situation and the whole process was handled brilliantly from start to finish.
I sent the reel back and they exchanged it with absolutely no issues and no extra postage costs, which was a really nice touch. Throughout the process, Nick stayed in contact with me and was always professional, polite, and very helpful.
This is exactly the level of customer service you hope for when spending over £100. It made the whole experience stress free and showed they genuinely care about their customers. Amazing service all round and I would happily recommend Tackle Tavern to anyone. 5 stars!
Ordered on Saturday afternoon,it wasâŠ
Ordered on Saturday afternoon,it was delivered on Tuesday morning,at a good price, brilliant service
Excellent service
Excellent service, price and superfast delivery one word Awesome !!
Very quick dispatch
Very quick dispatch, small problem with one of the items, speedily rectified.
Great communication
Great communication, fast service...very happy.
Always the same
Ordered several items from Tackle Tavern and although the website says 'in Stock' the items are either pre-order or out of stock. Very annoying
Pre-loved ESP 25k Jacket
I bought a pre loved ESP jacket , I made a lower offer on the jacket which was accepted and Nick was extreemly helpful in getting the discounted jacket to the sale point and we had great communication over several days.
The jacket arrived in fantastic condition, well packaged and delivered next day.
This is the first time i have purchased from Tackle Tavern and received Excellent service from them and will definitely buy from them again.
Great service easy to talk to willâŠ
Great service easy to talk to will definitely buy from these again
Great service
I had an issue with a product failure I contacted tackle tavern where I purchased it and they couldn't have been more helpful with sorting my problem out.
They where quick to reply quick with backup to replace it.
The customer service was amazing thanks so much to nick for dealing with this so promptly, so happy ð
Good customer service
Good customer service. We needed to return a faulty item and received a replacement in days. Quick and polite response.
Top notch lads
Had a wee bit of a nightmare had ordered for a fishing trip and my package was lost in transit nick got in touch and sorted me out with a very generous freebie mount canât complain and am already eyeing my next purchase on the tackle tavren ! Top guys and happy to help
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