レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Firstly, not UK based despite web address. Have had issues with misdelivery not being resolved previously, however on this occasion no issues. Shame they don't put any cushioning in the parcels too, j... もっと見る

5つ星のうち1の評価

A nightmare, Order placed in March. Was out of delivery after few days, and the parcel disappear. Of course is DPD fault, but from that moment they have started pushing back to DPD and DPD to them. T... もっと見る

5つ星のうち5の評価

Spoke to company yesterday regarding a return of an item bought and returned ( had faulty zip) 3 weeks ago. Apparently returned item was held up in Dutch customs so had not, as yet, been delivered ba... もっと見る

5つ星のうち5の評価

One of my favourites fishing websites, they never let me down so far, i placed couple of orders. Premium packaging and super fast delivery. I would like that other fishing websites be like them, pro... もっと見る

企業情報


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

874件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 91%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

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5つ星のうち1の評価

DO NOT BUY FROM THEM. A nightmare,

A nightmare,
Order placed in March. Was out of delivery after few days, and the parcel disappear. Of course is DPD fault, but from that moment they have started pushing back to DPD and DPD to them. They have started investigation after investigation. And I’m still waiting an answer about my refund. (1 month after the order). I’m sure they will push back again and again. DO NOT BUY FROM THEM.

2026年3月26日
自発的なレビュー
5つ星のうち3の評価

I bought a 100 pound carp mystery box…

I bought a 100 pound carp mystery box it’s says u are guaranteed to get more than you payed it was okay I give it a 6 out of 10 I don’t see how it’s worth more than 100 but it was good to do and did get a few nice bits I’ve don’t a lot of carp mystery boxes from a lot of different places so I’ve had better and worst but it’s a mystery at the end of the day

2026年4月13日
自発的なレビュー
5つ星のうち2の評価

Rod does not appear pink when it arrived

I purchased this rod as my wife has just started fishing with me and wanted a pink rod. The image appeared to me as hot pink however when it arrived in reality it appeared bright red. After a quick exchange of messages return was relatively easy with the full amount paid refunded (including postage) and free return label supplied.

2026年3月25日
自発的なレビュー
5つ星のうち1の評価

Still waiting for refund

The item came damaged, really struggled to get through to them on the phone , eventually got a reply off an email, sent item back track and trace said item was received by them , emailed again for refund and they said its not been processed , could take up to 14 days even though ive proof they have received it , just hoping I get refund soon as its over £200 Not good service in my eyes

2026年3月25日
自発的なレビュー
5つ星のうち3の評価

Long delivery

When I ordered it said it 2-5 day delivery. I ordered on 4th of March and it's March 20 today and I'm still waiting for items I ordered. In Q&A it says that some of items might take up to 16 day to be delivered. It didn't say it for items I was ordering, as I said on checkout it stated 2-5 days. I'm going on "fishing" holidays in 2 days, hopefully it will be delivered by then. Other then that shop has a big variety of fishing tackle for all occasions, with reasonable price.

2026年3月20日
自発的なレビュー
5つ星のうち5の評価

Exceptional Customer Service

Spoke to company yesterday regarding a return of an item bought and returned ( had faulty zip) 3 weeks ago. Apparently returned item was held up in Dutch customs so had not, as yet, been delivered back to Fishdeal. Without hesitation they offered a full refund even though I’d originally requested a replacement. Really impressed with level of service and will not hesitate to use this company again in the future

2026年3月17日
自発的なレビュー
5つ星のうち1の評価

Wrong rod delivered twice

I ordered a spinning rod off of them and they sent me a baitcaster which I returned and they said they would be sending me the right spinning rod and when it arrived it was the exact same baitcaster they sent me the first time this is ridiculous got it wrong twice when I specifically ordered a spinning rod

2026年3月9日
自発的なレビュー
Fishdeal ロゴ

Fishdeal からの回答

Hi,

Thank you for sharing your experience, and we’re very sorry for the issues you’ve faced. Our team always does their best to solve customers’ problems, but we understand how frustrating repeated mistakes and delays can be.
Please contact our customer service team so we can ensure the correct item is sent to you and resolve any remaining issues. If the return is due to a wrong or defective product, there will be no shipping costs.

Kind regards,

Team Fishdeal

5つ星のうち1の評価

Poor service

email on a tuesday to cinfirm my item had been posted, lies lies and more lies, they posted it on a saturday so now they can have it back and ill buy from another shop.
Poor service no comms just as long as they get your money

2026年3月2日
自発的なレビュー
Fishdeal ロゴ

Fishdeal からの回答

Hi,

Thank you for your feedback, and we’re very sorry for the miscommunication regarding your order. Our team always does their best to keep customers informed, but it seems there was an error with the shipping update. Transport and courier schedules are unfortunately sometimes out of our hands.
If you would like us to help resolve this or discuss a solution, please contact our customer service team directly.

Kind regards,

Team Fishdeal

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