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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I’ve sold several devices across different sites, and TheWhizCells, by far, paid out the fastest. My money was in my PayPal by the next day after receiving my items, whereas other sites it took a we... もっず芋る

5぀星のうち5の評䟡

Great experience!! From me sending out my devices to them notifying of arrival and then everything clearing and getting paid. Definitely recommend and will use again in the near future.

5぀星のうち1の評䟡

Everything wrong. Looks like Whiz Cells' membership expired for their 5 star review provider on Trust Pilot... Bummer.

5぀星のうち5の評䟡

I was looking for an option to sell my old phone and stumbled across The Whiz Cells. They offered me the highest amount and made the whole process quick and painless. The longest part was just waiting... もっず芋る

䌁業情報

  1. 携垯電話のリサむクル・ロック解陀サヌビス

圓該䌁業による蚘述

It's easy to sell smartphones and tablets online with The Whiz Cells. Just locate your device, answer a few quick questions about it & get your cash offer. You can sell devices that are not paid off or even cracked. Get fast cash for your mobile electronics. All orders are processed by the next business day.


連絡先

4.1

ほが満足

TrustScore 5段階評䟡の4

289件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 83に回答しおいたす

通垞2週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

I’ve sold several devices across


I’ve sold several devices across different sites, and TheWhizCells, by far, paid out the fastest. My money was in my PayPal by the next day after receiving my items, whereas other sites it took a week.
Their review of my items was fair. One item, they paid outright the original online quote, the other was slightly downgraded, which was fair. They provided pictures and reasoning for the drop in price, which I didn’t dispute. Had I disputed it, there was always the offer to have my item returned to me.
Overall, it was a positive experience, and plan to use their services again in the future.

2026幎5月5日
自発的なレビュヌ
5぀星のうち2の評䟡

Can't prove it

Can't prove it, but I believe the initial price they give you after they get your phone is extremely low. Then an email arrives from the "owner" giving you a better offer, but still low.
I did receive a check today. At least that part is good.

2026幎4月20日
自発的なレビュヌ
5぀星のうち3の評䟡

Tried to make me happy

After receiving my phone I was quoted an insanely low price. They communicated greatly and we were able to come up with an agreement.

2026幎4月28日
自発的なレビュヌ
The Whiz Cells ロゎ

The Whiz Cells からの回答

Thank you for the review Rachel. I am glad we were able to get things worked out. I sent a 2nd payment in addition to the amount we agreed on to give you a total more than you asked. I hope you received it yesterday.

フラグに぀いおのプロセスに埓っお、Trustpilot がレビュヌを評䟡䞭です。

5぀星のうち1の評䟡

It wasn't scratched when I sent it

They said my phone had a scratch on the screen and cut the value. The phone has never been dropped or abused in any way. The Walmart kiosk made me a better offer.
Seems to be scam central.

2026幎4月3日
自発的なレビュヌ
The Whiz Cells ロゎ

The Whiz Cells からの回答

We have tried reaching out to this seller multiple times, but they do not respond. The seller said they were sending an excellent condition phone. We are clear and up front about what excellent condition is. It is like new, no wear on the phone. To anyone reading this, if we said we are selling you an excellent condition phone and then sent this to you https://app.screencast.com/gciUUSrpplZJB would you contact us and say hey, this is not excellent condition. I need to send this back or get a partial refund? Yes, because it is far from excellent. We made an offer to the seller, which was more than the Kiosk I would add, and they accepted. They were paid the same day they accepted the offer. They have the option to have it returned to them at our expense. But they chose to sell the device. Yet, somehow we end up with a 1-star review out of this. It would have benefited the seller to communicate with us.

5぀星のうち5の評䟡

Super great experience

Super great experience. Had a little hiccup sending my device in the USPS carrier. Wanted me to have a box not just a envelope but once I got that figured out sent it in and was super fast. I got paid from an Amazon gift card. totally recommend

2026幎4月15日
自発的なレビュヌ
5぀星のうち4の評䟡

IPhone 11 &XR

They communicated with me regarding how to delete my iCloud in order to sell the phone. I appreciated the ability to send the phones with a paid mailing label. I was just disappointed that the original quote was not what was offered once they got the phones, based on the battery. iPhone batteries never last long and these phones weren’t too bad

2026幎3月30日
自発的なレビュヌ
The Whiz Cells ロゎ

The Whiz Cells からの回答

Hi Linda, Thank you so much for your feedback. We strive to make the selling process easy. The 2 phones you sent in were fine except that they both need new batteries. One was at 76% battery health, and the other at 78%. In the settings, the iPhone will show the battery health, and when under 80% will show a message that the battery needs replacing. The performance of the phone will be degraded. We appreciate your business and hope to serve you again in the future.

5぀星のうち4の評䟡

Initial Offer Error, But Resolved Fairly

I’m extremely disappointed with my experience with Whiz Cells. I was initially quoted $216 for my phone, which I accepted in good faith. However, after they received the device, they drastically reduced the offer to just $50, claiming there was a “spot” on the screen.

The issue is—there was no spot. The phone was not faulty, and even the photo they provided does not clearly show any damage that would justify such a significant price drop. It feels misleading and unfair to change the value so drastically after the fact.

This process ended up being a complete waste of my time. I packaged and sent my phone based on their original quote, only to be lowballed without valid justification. I would not recommend this company if you’re expecting transparency or fair evaluation.

Update: After my initial review, Whiz Cells reached out and clarified that the original $50 offer was sent in error. They corrected the offer to $150 and honored it. I appreciate them taking responsibility and resolving the issue.

While the initial confusion was frustrating, I’m updating my rating to reflect their effort to make things right.

2026幎3月24日
自発的なレビュヌ
The Whiz Cells ロゎ

The Whiz Cells からの回答

Hi Kara, we revised your offer and sent a picture of the issue. We have paid your an accepted offer. I apologize that there was miscommunication on our part. To my knowledge, we got it all worked out.

5぀星のうち5の評䟡

Again

Again, you asked me for a review again I’ll tell you you’re the best. I did all the homework checked all the sites you gave me the most money thank you so much. I’ll be back.

2026幎2月27日
自発的なレビュヌ
5぀星のうち5の評䟡

Easy and Transparent

The process was easy, transparent, and my sale was posted to my PayPal account quickly. The sale price was twice what a big box store was offering for just a store coupon!

2026幎3月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent experience

I was looking for an option to sell my old phone and stumbled across The Whiz Cells. They offered me the highest amount and made the whole process quick and painless. The longest part was just waiting for it to be delivered to them. Fantastic experience and if I ever find myself in the position again, I would definitely be a repeat customer.

2026幎3月11日
自発的なレビュヌ
5぀星のうち5の評䟡

It was quick and easy

It was quick and easy. They told me they would give me a certain amount and that's the amount I got. I received payment almost immediately after my used phone arrived to their office. I would definitely do business with them again.

2026幎3月6日
自発的なレビュヌ
5぀星のうち1の評䟡

My item took 2.5 weeks to get there and


My item took 2.5 weeks to get there and then when it finally did and got processed I was told the screen had multiple scratches that I never seen on it and the price was dropped $60. Of course I accepted it with all the time wasted. I think he understood that I wouldn’t decline and go through the trouble again. I have dealt with them in the past with no problems but this instance will keep me from using them again.

2026幎3月9日
自発的なレビュヌ
The Whiz Cells ロゎ

The Whiz Cells からの回答

Hi Louis,
Thank you for your review. You are correct. It did take a long time for your package to arrive. Unfortunately, we do not have any control over any of the carriers' transit times. Yours took much longer than normal. As for your phone, it has significant scratches on the screen. As can be seen here https://app.screencast.com/QvzoBs8gLKajd
We processed your order the same day it arrived. I really do not know what to say other than the condition is what it is. You can see that it is not a good condition screen. Having said that, I believe we still have your phone, and if you would like it back, we can arrange that at our cost. You mentioned that you have used us before without an issue. Why do you think this time was different? Did you leave us a 5-star review for your previous experiences? I only see this 1 star. It does not give a very fair representation.

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