レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I’ve sold several devices across different sites, and TheWhizCells, by far, paid out the fastest. My money was in my PayPal by the next day after receiving my items, whereas other sites it took a we... もっと見る

5つ星のうち5の評価

The process was fast, easy, and hassle-free. The price was lower than quoted, and I realize I wasn't as critical of the condition due to self-bias. I was very pleased with the small price reduction.... もっと見る

5つ星のうち1の評価

Everything wrong. Looks like Whiz Cells' membership expired for their 5 star review provider on Trust Pilot... Bummer.

5つ星のうち5の評価

Great experience!! From me sending out my devices to them notifying of arrival and then everything clearing and getting paid. Definitely recommend and will use again in the near future.

企業情報

  1. 携帯電話のリサイクル・ロック解除サービス

当該企業による記述

It's easy to sell smartphones and tablets online with The Whiz Cells. Just locate your device, answer a few quick questions about it & get your cash offer. You can sell devices that are not paid off or even cracked. Get fast cash for your mobile electronics. All orders are processed by the next business day.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

290件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 83%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Quick and efficient service!

This company was so quick with everything! From their cash offer for my device which was much higher than a competitor’s to their providing the shipping label and instructions for mailing and the quick turnaround of 1 day to review my phone and complete the transaction! I am very impressed and will gladly recommend them! The sale was completed in 5 days including the weekend! I’m a very happy customer!

2026年1月7日
自発的なレビュー
5つ星のうち1の評価

Price changed drastically from what was…

Price changed drastically from what was quoted....

2026年1月2日
自発的なレビュー
The Whiz Cells ロゴ

The Whiz Cells からの回答

Hi Matt, we are sorry to hear that you are unhappy. We sent pictures of your phone as to why the quote was changed. You selected that you have a phone in excellent condition, which we state that less than 10% of phones qualify for, as they need to be in like new condition. Your phone is in fair to poor condition. There is a chunk out of the frame, significant scratches on the screen and many scratches on the back at the top. Below are pictures.
https://app.screencast.com/qvsljMkmRGVmX
https://app.screencast.com/Tb8lufudfTZVF
https://app.screencast.com/8HsFDvEyozHXe

We understand that sometimes buyers and sellers do not agree. That is why we offer free shipping to you, and we also cover the shipping back if you disagree with our assessment. That was offered to you, but you elected to sell the device.

5つ星のうち1の評価

Not a good experience …

Edited: The company did respond with a small additional payment, which is appreciated.
I doubt there's any point to this review as the company will refute anything I say. However, I was quoted $70 for my Note 9. It was in excellent condition. They claim burn in on the screen and scratches on the screen. They sent me pictures that don't show anything. They dropped my offer to $10. I accepted it simply because I feared the phone being destroyed in return shipping. Oh, and they cited a missing charger. Logical, since I'm sure they don't have any there. I'll stick to selling on Marketplace from now on.

2025年12月25日
自発的なレビュー
The Whiz Cells ロゴ

The Whiz Cells からの回答

Hi Gloria,
We did reach out and sent better pictures with a better explanation. There was an error on our part regarding the charger. That is not a requirement for a phone. We sent a 2nd payment of $20. The phone does have image burn and scratches all the way across the bottom. The original quote was for excellent condition, which is a like-new phone. It is very rare for a phone of this age to qualify, which is why the quote was initially as high as it was.

5つ星のうち5の評価

Very easy and pleasant experience

Very easy and pleasant experience. I contacted customer service multiple times and they were extremely friendly and quickly responsive. I would definitely recommend Whiz Cells when selling back your old device. A++ for sure

2025年12月24日
自発的なレビュー
5つ星のうち3の評価

Process was good, until the offer

I liked the process, except for the final offer. They offered me $15 less because my screen was scratched. But they sent me pics of someone else's phone with many scratches, including on the "rim". I took pics of mine before I sent it in. I had two small scratches. But I didn't know how to dispute it, and I figured the person that made the decision wasn't going to be honest anyhow.

2025年12月24日
自発的なレビュー
5つ星のうち5の評価

Very easy to work with!

Just purchased a new Google pixel 10, and had a one yr old pixel 8a to sell. The Whiz cells gave me a quote on line, then sent label for me to ship. They cofirmed when it was received, accepted the trade in, and had a deposit my pay pal the next day. Very easy to deal with! And after donating lots of cell phones, tablets, etc, it's nice to actually get some money back on them. Will definitely use again

2025年12月17日
自発的なレビュー
5つ星のうち2の評価

Was quoted one price for 4 iphones and…

Was quoted one price for 4 iphones and they received them and only gave 1 amount quoted. Said the other 3 had scratches on sides and battery health was 84%. The iPhones were 3 years old they should have known this. So cut the quote down $220. I should have gone with other company.

2025年10月20日
自発的なレビュー
5つ星のうち2の評価

Got a lowball comparing to other…

Got a lowball comparing to other platform when they downgrade ur devices.

2025年10月27日
自発的なレビュー
The Whiz Cells ロゴ

The Whiz Cells からの回答

Hi Kelvin, we are sorry to hear that you are unhappy with our service. Your Oneplus 9 Pro had a battery health of 62%. It had to have a new battery. Take a look at how much it costs to replace a Oneplus 9 Pro battery. It is more than what your offer was reduced by. We do not like having to change offers. However, there is no way we could pay for the phone as if it had a perfectly good battery.

5つ星のうち1の評価

Reneged on Original Offer and Reduced by Almost 50%

Gave me an offer for $130 for an iPhone XS Max, then later lowered it to $70. Cited minor scratches on the screen that were not there before (I always had a screen protector on).

2025年10月16日
自発的なレビュー
The Whiz Cells ロゴ

The Whiz Cells からの回答

Hi Felix, thank you for the review. However, this phone has not always had a screen protector on it. This phone has multiple deep scratches on the screen. We have a link to the picture of this phone for others to see the actual condition. https://app.screencast.com/mOjQeMfbR4jcL

5つ星のうち1の評価

It would have been less frustrating and…

It would have been less frustrating and more stress relieving to have just crushed my phone with a hammer than to try to work with The Whiz Cells. Their initial offer was low, but acceptable. They then "found" some things wrong with the phone that were questionable and reduced their offer by 90%. This left me with a credit for less than any of their gift card options could be issued for so the whole thing was a waste of time.

2025年10月21日
自発的なレビュー
The Whiz Cells ロゴ

The Whiz Cells からの回答

Hi Charles, the phone you sent in was not fully functional and also had a battery that was swolen. The battery would have to be replaced. The back was coming off because of the swollen battery, and the charge port was bent. The battery and charge port had to be replaced. Pictures https://app.screencast.com/cvrNo7ZH6Enxz
https://app.screencast.com/8pw2wROuBsuup

5つ星のうち5の評価

Very good.

Overall excellent experience. I have sold a couple of other phones to them before, and I would sell to them again..

2025年10月14日
自発的なレビュー
5つ星のうち5の評価

Sold a Mint Samsung Phone

Figured I'd write a review since they're important when it comes to selling used items.

I originally had a pixel 9, but lost it on a trip. I didn't want to buy the same phone so I bought the Samsung 25 ultra and had it for around 5 or 6 months. I had a clase and a screen protector but still dropped it a few times. Because of the protection there werent any scratches or dents. I submitted my phone as a mint (with at least 80% battery) since it was new. I did this because the pixel 10 came out so I wanted to buy that instead. I shipped my item to them and within 4 or 5 days I got my payment with the phone paid at the mint price. There wasnt anything regarding them trying to pay me for a "good" phone or power quality. So I think this place is fair and honest, and I'm glad I got paid what I thought the phone was worth. The amount they offered was also the highest compared to the other places I checked. I'd definitely sell to these guys again.

2025年10月14日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報