Thirtyone:eight provide some great resources to help to engage the church with safeguarding. I ordered some pocket guides to give out to people on Safeguarding Sunday. They are well made and inexpensi... もっと見る
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As Safeguarding lead for our church and registered with 318 as such, receive emails from them regularly with training updates etc I was extremely unimpressed with the DBS department refusing to a... もっと見る
企業が回答しました
I had wanted the children's resources in time for Safeguarding Sunday but had made the order quite late. Thirtyone:eight were very helpful on the phone and sent me the downloadable resources straight... もっと見る
The product didn't arrive the first time. However, after sending an e-mail, 31:8 sent me the poster again, which arrived within a couple of days. Probably, the original problem was a postal delivery... もっと見る
企業が回答しました
企業情報
当該企業による記述
Thirtyone:eight is one of the UK's leading independent Christian safeguarding charities, offering a complete safeguarding solution. We work to protect vulnerable people. Please note most of the reviews on this site are in relation to our online shop.
連絡先
Greenbox Storage,, BR8 7LT, Swanley, 英国
- 0303 003 1111
- thirtyoneeight.org
4.5
優良
253件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful staff, good resources and systems
Staff are very helpful and willing to spend time answering questions. Good resources for DBS and Safeguarding and user-friendly systems, etc. A wide range of training resources delivered by different methods to suit diverse groups and needs.
As a growing church, we've found thirtyone:eight a great organisation for co-ordinating and supporting our activities and enabling us to keep records and keep up-to-date with requirements and processes.
2026年4月2日
Thirtyone:eight からの回答
Thank you for your review, we're pleased your order arrived quickly and was correct. Please get in touch if there's anything we can do to improve your experience further.
Useful resources, good customer service
A clear website, useful resources, prompt delivery of my order.
2026年3月16日
It's easy!
Thirty one eight was referred to in training and I went to the website afterwards. An easy website to navigate and very clear. I looked at resources. Bought two items and again the experience of making the purchase was easy and the items arrived quickly. Thank you
2026年2月23日
Received the literature I’d ordered on…
Received the literature I’d ordered on time and completed- good quality printing
2026年2月17日
Only part of what was ordered arrived
Only part of what was ordered arrived. I had to phone 31:8 resources, they recognised that part of order was missing. It finally arrived on Saturday.
2026年2月17日
Thirtyone:eight からの回答
We're sorry part of your order was initially missing, but glad you were able to receive a resolution from our team. If there is anything further we can do to help, please don't hesitate to contact us on 0303 003 1111.
Order never arrived
2026年2月11日
Thirtyone:eight からの回答
We're sorry your order didn't arrive. As per our email contact, your order has been se-sent and should be with you soon.
If you have any further queries, please contact our team on 0303 003 1111.
Thirtyone:eight からの回答
Thank you for your positive review, we're glad your order arrived promptly.
The package was delivered on time and…
The package was delivered on time and in pristine condition
2026年2月11日
Thirtyone:eight からの回答
Thank you for your review. We're glad you are pleased with your order and delivery.
Supply of resources
There was a good range of resources to support safeguarding. Those I selected arrived as expected and are of good quality.
2026年2月4日
Thirtyone:eight からの回答
Thank you for your review – We're pleased you found our range of resources helpful.
Thirtyone:eight からの回答
Thank you for your purchase and kind review.
An extremely helpful service and always…
An extremely helpful service and always someone to speak to.
Without fail patient kind and friendly
2026年1月22日
Thirtyone:eight からの回答
Thank you for your positive review.
Thirty one eight have been a faithful…
Thirty one eight have been a faithful support to our children's ministries. Their resources and training are superb, highly recommend.
2026年1月11日
No way to correct their error or talk to anybody
Was sent the standard digital DBS link by Thirtyone:eight. The site wont accept my correct driving licence number - despite my double checking with DVLA. The error lies with Thirtyone:eight, but the helpline is recorded messages only, no way to talk to a person to resolve the issue. Emailed but still waiting for a response. Very dissapointed, especially given the eyewatering amount of taxpayer's money that has been sunk into a semi-functional site.
2026年1月9日
自発的なレビュー
Thirtyone:eight からの回答
We’re sorry you have been experiencing an issue with the DBS platform not accepting your driving licence number. Our Disclosure helpline for DBS enquiries is closed over the weekend but you can call us Monday-Friday 9am-5pm on 0303 003 1111 and we will be happy to help, or we will be in touch soon with a reply to your email.
Placing an order online was simple
Placing an order online was simple, and the delivery was quick.
2025年12月27日
自発的なレビュー
Always on the end of the phone
Always on the end of the phone. Quick response, very knowledgeable.
2024年12月9日
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