Thirtyone:eight provide some great resources to help to engage the church with safeguarding. I ordered some pocket guides to give out to people on Safeguarding Sunday. They are well made and inexpensi... もっと見る
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As Safeguarding lead for our church and registered with 318 as such, receive emails from them regularly with training updates etc I was extremely unimpressed with the DBS department refusing to a... もっと見る
企業が回答しました
I had wanted the children's resources in time for Safeguarding Sunday but had made the order quite late. Thirtyone:eight were very helpful on the phone and sent me the downloadable resources straight... もっと見る
The product didn't arrive the first time. However, after sending an e-mail, 31:8 sent me the poster again, which arrived within a couple of days. Probably, the original problem was a postal delivery... もっと見る
企業が回答しました
企業情報
当該企業による記述
Thirtyone:eight is one of the UK's leading independent Christian safeguarding charities, offering a complete safeguarding solution. We work to protect vulnerable people. Please note most of the reviews on this site are in relation to our online shop.
連絡先
Greenbox Storage,, BR8 7LT, Swanley, 英国
- 0303 003 1111
- thirtyoneeight.org
4.5
優良
253件のレビュー
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I ordered the Culture Cube paperwork…
I ordered the Culture Cube paperwork from you as mine had fallen apart! The order came within a few days and all was well. It was a small order but service was good and speedy. Thank you.
2024年4月22日
Thirtyone:eight からの回答
Sounds like your culture cube paperwork had been well used! Thanks for ordering again.
Thirtyone:eight からの回答
We're sorry to hear you're dissatisfied with the size and price of the book. We hope the content will be useful.
Safeguarding as mission
Ordering process was easy to follow. The book was received as advised, packaging was sufficient.
2024年4月2日
Thirtyone:eight からの回答
Pleased to hear your book arrived safely.
I ordered some posters which arrived…
I ordered some posters which arrived promptly and will be very helpful thank you
2024年4月4日
Thirtyone:eight からの回答
Thank you John!
Was able to get extra booklets when…
Was able to get extra booklets when needed, came quickly. Orders arrive quickly.
Lots of information on site.
2024年4月3日
Thirtyone:eight からの回答
Thank you for your review, Christine. We're really pleased you are happy with your order.
Haven't got it yet
2024年4月2日
Thirtyone:eight からの回答
Hi Judith, we're sorry to hear your order has not yet got to you. Please could you email us on info@thirtyoneeight.org with your membership number so we can sort this for you.
It arrived promptly
2024年3月17日
Excellent Service
Excellent Service
I collected the books directly from the company and received friendly and professional service. The books and resources purchased are very helpful.
2024年3月9日
Took longer to arrive than I expected…
Took longer to arrive than I expected and when it did it was very disappointing. Basically 2 pieces of A4 thin card
2024年2月24日
Thirtyone:eight からの回答
We're sorry that your order took longer than expected, and that the product was not what you had hoped for. We would welcome the opportunity to resolve this for you, if you could email info@thirtyoneeight.org with your order number?
Very Good customer service
Having not received my order after 10 days, I emailed customer services and they rectified this for me. Very happy with this company
2024年2月16日
Thirtyone:eight からの回答
We're very sorry your original order did not arrive, but glad we have managed to resolve the issue satisfactorily.
Pristine condition
I was pleased with the arrival of my order. The book was received in pristine condition.
2024年1月18日
Thirtyone:eight からの回答
Thank you for your feedback. We're pleased your book arrived safely.
Great resources and a great team!
Really helpful customer services team and great resources which we used with adults and children for Safeguarding Services and Junior Church. They got the message across in a very invitational, engaging and non-threatening way. We will certainly use them again. Thank you :-D
2024年1月11日
Thirtyone:eight からの回答
Thank you for taking the time to give us this review. We're pleased to hear you were happy with your resources.
Thirtyone:eight からの回答
That's great to hear! Thank you.
Excellent intergenerational material
Safeguarding Sunday was an important experience in worship for our church. The material from Thirtyone:eight was excellent, very inclusive of all ages and adaptable to our own context. Great video about Culture of Safeguarding, thank you very much!
2023年11月6日
Thirtyone:eight からの回答
Thank you for your feedback. We're really pleased to hear the resources were helpful.
Poor Customer Service
I ordered children's work resources more than a week in advance for Safeguarding Sunday and they didn't arrive. There's apparently no printable version either so I now, at the last minute, have to change my plans and am no longer doing Safeguarding Sunday.
Called about it and the lady said that the issue would be my address (even though everything else with the same address gets delivered).
2023年11月9日
Thirtyone:eight からの回答
We are very sorry that you did not receive your order. While your order was shipped in plenty of time, on rare occasions, issues can arise with Royal Mail. This means orders sometimes arrive later than expected or not at all. If this happens we will always seek to offer a resolution, such as a full refund, which we processed for you earlier today after speaking with you.
The pocket guides are great as we can…
The pocket guides are great as we can give them to hall hirers that don’t attend church.
2023年10月24日
Thirtyone:eight からの回答
That's great to hear, thank you!
Thirtyone:eight からの回答
Thank you!
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