Thoroughbred Diesel レビュヌ 

2,434
•
TrustScore 5段階評䟡の1.5

1.6

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5぀星のうち1の評䟡

I purchased a torque converter from Thoroughbred Diesel that appeared to be drop-shipped from DPC. I sent back the core to the address provided on the paperwork on the box and followed all the instruc... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Ordered a hitch and paid for it immediately and was told 3 to 5 days shipping , half a month later still no parts so i called they made a mistake and never shipped it , and said three to 5 days again... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

6 days until 1 product showed up small bag of a couple of O-rings and a screen for a IPR sensor Other order was nothing but more injector O-rings no communication when $35 in shipping I receive one ho... もっず芋る

5぀星のうち5の評䟡

Thank you for the great customer service. Even though UPS completely botched the delivery you guys immediately stepped up not once, not twice but three times. No excuses, no complaining, no hesitation... もっず芋る

䌁業が回答したした

䌁業情報


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1.6

ひどい

TrustScore 5段階評䟡の1.5

2434件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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1.6

すべおのレビュヌ

(2,434)

過去12か月のレビュヌ数: 11ä»¶

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5぀星のうち5の評䟡

Amazing customer service

First let me say this, customer service is amazing. Part got lost in shipping and they were all over it, shipped a new part and absolutely took care of us.

Secondly when there are no parts at the dealership I would call these guys. Sensor fixed the issue and the truck is up and running could not be happier.

2023幎8月17日
自発的なレビュヌ
5぀星のうち4の評䟡

I purchased a stock Garrett turbo with


I purchased a stock Garrett turbo with the wicked wheel preinstalled. (At least I think it had the wicked wheel installed) It came in a stock Garrett box and there were no decals from Thoroughbred Diesel. At any rate, made a huge difference my ‘03 F250 6.0 which still had the original turbo in it. Thumbs up to your customer service staff. They knew I was doing additional work on my truck with a short deadline and went the extra mile to assure I got it in time.

2023幎8月29日
自発的なレビュヌ
5぀星のうち1の評䟡

No Shipping Information or Product After 2 Weeks...

The order was placed on 7/19. Reached out on 7/27 because I had received NO information on shipping or anything over a week after the order was placed. I was informed that it would be shipped by the vendor on 7/31. On 8/3 I still have not received any information on shipping. Complete lack of communication throughout the process has been very frustrating.

2023幎8月3日
自発的なレビュヌ
Thoroughbred Diesel ロゎ

Thoroughbred Diesel からの回答

Josh, thank you for leaving the review. Your order was placed on 7/19, and order confirmation was sent at that time. This item was shipping directly from the manufacturer. On 7/27, several email exchanges were logged between you and and our tracking lead. At that time the manufacturer indicated the ETA for shipping was 7/31. Unfortunately the manufacturer is still waiting on one component to complete your order and they are now indicating this should ship within the week. I believe this update has also been emailed to you from our tracking lead. Once the item ships you will receive an email with the tracking information. We apologize for the delay and we do appreciate your patience.

5぀星のうち5の評䟡

1996 Dodge 12 Valve

1996 Dodge 12 Valve
I needed to use a bank check ($1,125.00); two other companies could not do this for me. Great service, communication, with good price and shipping time.
Thank You,
Deane

2023幎7月12日
自発的なレビュヌ
5぀星のうち3の評䟡

Confused sales

Needed to order a Krytonite upper control arm kit. So, I called and a sales person explained that full kits were not available, but I could order all the pieces seperately. So I did, some parts from other vendors.
When order arrived, I recieved a complete control arm kit, extra upper ball joints, and extra bushings.
Price was good. I don't like the fact that I'm paying for shipping parts back.

2023幎7月11日
自発的なレビュヌ
5぀星のうち1の評䟡

Liars- spend your money elsewhere

I ordered an item from their website and they called me to cancel the order, They told me I had ordered the wrong package which is a lie. I called shortly after my order to verify it was correct. Then the rep admitted they had made an error in their advertised pricing and would not honor my order. The manager would only cancel the order and would not work with me on pricing. I consider this deceptive trade practice and will never order from them again.

2023幎3月6日
自発的なレビュヌ
Thoroughbred Diesel ロゎ

Thoroughbred Diesel からの回答

Chris, I do believe we are anything but liars as we were fully transparent with you as to why your order was canceled. Yes, there was a substantial difference in price as there was a malfunction with the data file that was loaded for the sale, an honest mistake. The error was caught and fixed, hardly a deceptive trade practice. The order was canceled and your money was fully refunded.

5぀星のうち3の評䟡

PCV Re-route Kit

I ordered the pcv re-route kit (hoses) and was unaware that I had to purchase the valve cover fittings separately. Maybe add a not on that item for clarity. Idk the exact date, but it was around June.
Vehicle: 05 silverado 2500 Duramax

2022幎6月4日
自発的なレビュヌ

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