Had some issues with the link in the advert which was promptly resolved thanks to their support function.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ticket 24/7 have been amazing. I have recently listed a couple of events for Gorseinon RFC after moving away from paper tickets. Phil was excellent with any support I needed. The ticketing is so ea... もっと見る
企業が回答しました
I’ve used Ticket247 twice now to ticket my Urban Brunch events. From a sellers point of view the system is so easy to upload your event details and tweak as necessary from phone or laptop. It looks hi... もっと見る
企業が回答しました
🌟 5-Star Review for Ticket247 🌟 We’ve been using Ticket247 for our live shows, and we couldn’t be happier with their service! The platform is user-friendly, both for us as organizers and for our... もっと見る
企業情報
当該企業による記述
Ticket24/7 is a trusted UK ticketing platform designed to make event ticketing simple, secure and stress-free for both organisers and ticket buyers. Our free-to-use platform helps event organisers, venues and promoters create, promote and manage events of all sizes, from live music gigs and comedy shows to club nights and community events. With intuitive event management tools, flexible payout options, and automatic customer service handling, organisers can focus on delivering great experiences while we take care of the ticketing process. For ticket buyers, Ticket24/7 offers a seamless and secure online experience. Customers enjoy instant digital ticket delivery, a simple and transparent booking fee with no hidden costs, and dedicated support for any order queries. Our platform makes it easy to discover, book and enjoy events across the UK, giving buyers confidence that their tickets are safe and their experience is hassle-free. At Ticket24/7, we are committed to providing a reliable, transparent and user-friendly service. Our platform connects event organisers with audiences, making it easier than ever to sell event tickets online, promote events effectively, and ensure a smooth experience for every attendee. Whether you’re an organiser looking to grow your audience or a customer looking to find your next great event, Ticket24/7 is the smarter way to buy and sell tickets online.
連絡先
39 Singleton Street, SA1 3QN, Swansea, 英国
- info@ticket247.co.uk
- ticket247.co.uk
4.6
優良
157件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Prompt and helpful reply
Sent a question via their platform, they were unable to help but sent a very prompt reply (literally within a couple of hours) with who to contact and an email address.
2026年2月5日
自発的なレビュー
Ticket247 からの回答
Thanks so much for taking the time to leave your kind review - really glad you were happy with the response!
2nd time ive seen them
2nd time ive seen them - great band, love the station.
'Blindman' great!
2026年1月30日
自発的なレビュー
Great venue for the local gigs in Cannock.…
Great venue for the local gigs in Cannock and a friendly place for the disabled. Ticket 24/7 is always keeping in touch about forthcoming events and easy to book online.
2025年12月14日
自発的なレビュー
Hi thank you for the quick response to…
Hi thank you for the quick response to my refund for tickets I purchased to an event that was cancelled, well done. I will still be purchasing tickets off you in the future.
2026年1月5日
自発的なレビュー
Ticket247 からの回答
Hi Linda,
Thank you so much for your kind words! We’re sorry again the event was cancelled, but we’re really glad we could get your refund sorted quickly.
It’s fantastic to hear you’ll be buying tickets from us again - we really appreciate your support.
Kind regards,
Phil
Partial refund for an event issue
Event date changed to 10 months in advance and notified 30 minutes before we set off on the night out, 2.5 HR before the actual event was due to take place. Only face value refunded, so out of pocket at no fault of our own. This was also only if the event was past 14 days of the original date. Fortunately it was this time but if the date had changed to the following week where likely we would have been working having already booked this day off, we wouldn't have got a refund at all. Not great.
2026年1月3日
自発的なレビュー
Ticket247 からの回答
Hi Daniel,
We’re really sorry for the frustration caused and completely understand how disappointing it is when plans are disrupted at short notice.
In this instance, the band had to cancel on the day due to illness. As soon as this was confirmed by the organiser, we immediately notified all ticket holders and made face-value refunds available at the same time. Your refund request was also responded to and processed the same day.
Unfortunately booking fees are non-refundable, as they cover payment processing and platform costs already incurred - this is standard practice across the ticketing industry.
Just to clarify the 14-day point mentioned in your review: this is the maximum period in which customers can request a face-value refund once a new date has been set for a rescheduled event, in line with UK ticketing regulations. It’s designed to give enough time for customers to decide whether they can attend the new date, rather than a restriction on refunds.
We take reviews and our Trustpilot score very seriously, as they help other customers decide whether to use our service. We’d really appreciate it if you could consider updating your review based on the above clarification.
Kind regards,
Jess
Ticket24/7
Ordering tickets was really quick and…
Ordering tickets was really quick and easy! I was able to proceed as a 'guest' and didn't need to register. Tickets were emailed within minutes
2025年12月17日
自発的なレビュー
Ticket247 からの回答
Hi Janet,
Thanks so much for taking the time to leave a positive review! We’re delighted to hear that ordering tickets was quick and easy for you.
We look forward to helping you with any future events!
Kind regards,
Phil
Ticket purchasing
Very very easy to order tickets few clicks and your done very straight forward
2025年12月3日
自発的なレビュー
Ticket247 からの回答
Hi Lorraine,
It's great to hear that you found ordering tickets was very straightforward.
Thanks so much for taking the time to leave a positive review!
Kind regards,
Phil
Ticket247 からの回答
Hi Susan,
Thanks so much for your review - great to hear that you found the ordering process quick and simple!
We look forward to assisting with any future ticket purchases!
Kind regards,
Phil
Ticket 24/7 have been amazing
Ticket 24/7 have been amazing. I have recently listed a couple of events for Gorseinon RFC after moving away from paper tickets. Phil was excellent with any support I needed.
The ticketing is so easy for both organisers & purchaser.
We will definitely be using this for future events. Thank you!
2025年10月29日
自発的なレビュー
Ticket247 からの回答
Hi Kim,
Thanks so much for the great feedback - we're really glad we could help and that everything’s been running smoothly since moving away from paper tickets.
We’re delighted to be working with Gorseinon RFC and look forward to supporting your future events.
Kind regards,
Jess
Quick and easy way to get tickets
2025年11月1日
Easy platform to use & great customer support
I've bought several tickets over the past year to different gigs under a variety of South Wales promoters and I find it an easy, user-friendly website to navigate - as well as to checkout!
I have also found it useful to find upcoming events in my area, as well as what other events a particular promoter may be hosting!
2025年10月19日
自発的なレビュー
Trustpilot エクスペリエンス
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。