Had some issues with the link in the advert which was promptly resolved thanks to their support function.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ticket 24/7 have been amazing. I have recently listed a couple of events for Gorseinon RFC after moving away from paper tickets. Phil was excellent with any support I needed. The ticketing is so ea... もっと見る
企業が回答しました
I’ve used Ticket247 twice now to ticket my Urban Brunch events. From a sellers point of view the system is so easy to upload your event details and tweak as necessary from phone or laptop. It looks hi... もっと見る
企業が回答しました
🌟 5-Star Review for Ticket247 🌟 We’ve been using Ticket247 for our live shows, and we couldn’t be happier with their service! The platform is user-friendly, both for us as organizers and for our... もっと見る
企業情報
当該企業による記述
Ticket24/7 is a trusted UK ticketing platform designed to make event ticketing simple, secure and stress-free for both organisers and ticket buyers. Our free-to-use platform helps event organisers, venues and promoters create, promote and manage events of all sizes, from live music gigs and comedy shows to club nights and community events. With intuitive event management tools, flexible payout options, and automatic customer service handling, organisers can focus on delivering great experiences while we take care of the ticketing process. For ticket buyers, Ticket24/7 offers a seamless and secure online experience. Customers enjoy instant digital ticket delivery, a simple and transparent booking fee with no hidden costs, and dedicated support for any order queries. Our platform makes it easy to discover, book and enjoy events across the UK, giving buyers confidence that their tickets are safe and their experience is hassle-free. At Ticket24/7, we are committed to providing a reliable, transparent and user-friendly service. Our platform connects event organisers with audiences, making it easier than ever to sell event tickets online, promote events effectively, and ensure a smooth experience for every attendee. Whether you’re an organiser looking to grow your audience or a customer looking to find your next great event, Ticket24/7 is the smarter way to buy and sell tickets online.
連絡先
39 Singleton Street, SA1 3QN, Swansea, 英国
- info@ticket247.co.uk
- ticket247.co.uk
4.6
優良
157件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A gig to remember like all gigs 🥰
Very happy with my experience, had a goood time at my gig; thanks for your help with my order. Will be definitely using you again in the future. Cheers 🍻
-Olly 🏴 uk.
2025年7月1日
Good booking experience
This is the first time I have used this company for buying tickets and it was very easy to follow the instructions. It is very user friendly quick and very well laid out 👍
2025年10月12日
自発的なレビュー
Purchased tickets this morning and I…
Purchased tickets this morning and I had 0 issues. The website is easy to navigate and you don't have the fuss of downloading another app to get your tickets. Would 100% recommend and will buy from here again!
2025年10月11日
自発的なレビュー
Super easy to use and fast process…
Super easy to use and fast process buying tickets, no problems 👍
2025年10月11日
自発的なレビュー
Ticket247 からの回答
That's great to hear - thank you for taking the time to leave a positive review and 5 stars, hope you enjoyed the event
10% fees are excessive
10% fees are excessive - did not enjoy the site experience either, would not use ticket24/7 for my own events.
The above review made following being sent a link request to leave a Trust Pilot Review. I was then contacted to confirm my experience "If we don’t hear from you, the company may not be able to recognize your review as genuine."
Extra Requested Content: Events I attend typically have fees of 3-5%, or a set rate of £1.50, asking 10% of the transaction maybe cheaper than some, but I find it excessive, and would choose other sites given the choice. I have given feedback to the event organiser about this, and recommended they use/provide another ticket purchasing method.
This is a joke! Leave a review (which I did), oh we don't like your review - leave more info or we won't recognise it! After I was sent the link to do it!
As a result I will definitely will not be using Tickets24/7 for my own events! Who was it that said: "If I wanted clowns I'd go to the circus!"
2025年10月3日
自発的なレビュー
Ticket247 からの回答
Thanks for taking the time to leave a review, albeit a disappointing one. We notice your Trustpilot profile name appears as “Dislikes Exploitation” and that it’s listed as being based in Switzerland — where our service isn’t currently available — which is probably why your review was flagged for extra verification.
In terms of our fees, we do offer slightly lower rates for high-volume sellers and charities; however, 10% is actually the standard across most major ticketing platforms (and, as you mentioned, cheaper than some). The difference is that we don’t add extra “transaction”, “processing”, or “e-ticket” fees on top of the advertised price. Any platform claiming 3–5% fees is likely adding such costs at checkout or charging organisers a fee, which we don’t.
We always aim to keep things as fair and transparent as possible while covering unavoidable costs such as secure payment processing, customer support, and payouts to event organisers.
Kind regards,
Jess
Ticket24/7
Band never showed up at Black Cat venue
Band never showed up. Can I get a refund? A very nice email and subsequent refund, hence the revised review.
2025年8月16日
自発的なレビュー
Ticket247 からの回答
Hi John,
We’re really sorry about your experience — we completely understand how disappointing it must have been when the band didn’t turn up.
As soon as we were made aware the event didn't go ahead, we immediately began processing refunds for all ticket holders. Your refund is already on its way and should appear in your account within the usual banking timescales.
We always aim to act quickly and fairly in these situations, even if the circumstances are outside our control.
Best regards,
Jess
Ticket24/7
tickets booked
disliked that there is no option to save ticket to your wallet for easy access
2025年7月27日
自発的なレビュー
Ticket24/7 - better than Tickemaster
The website was easy to navigate from the email but I would ahve liked more payment options like Apple Pay or PayPal
2025年6月5日
自発的なレビュー
Easy to navigate and get tickets easily…
Easy to navigate and get tickets easily without any stress Ur fuss. Very happy thdnjs
2025年4月1日
Superb service as always
2025年4月1日
Excellent ticket purchase site
Excellent ticket purchase site. Site is easy to navigate and purchase was quick and simple.
2025年4月1日
Good site
Good site, never had any problems. However, there is no option to buy multiple events. You have to go into each event separately which can be time consuming if buying multiple tickets. This also hikes up the booking fees!
2025年3月1日
🌟 5-Star Review for Ticket247 🌟
🌟 5-Star Review for Ticket247 🌟
We’ve been using Ticket247 for our live shows, and we couldn’t be happier with their service! The platform is user-friendly, both for us as organizers and for our audience purchasing tickets. The setup process is straightforward, and their team is always quick to respond to any queries or provide support when needed.
Ticket247 has made managing our events stress-free, with clear reporting, reliable payments, and a seamless customer experience. Thanks to them, we’ve sold out events smoothly and efficiently.
Highly recommend Ticket247 to anyone looking to host events and sell tickets online – they’re a game-changer! 🎟️👏
Thank you for helping make our live shows a success! 🚀
2025年2月18日
自発的なレビュー
Excellent experience
I have always been perfectly satisfied with the service from this company and this week have been very impressed. I needed to change something about a booking I had made and not only was the matter dealt with quickly and efficiently, the communication from them was excellent. Far better than other well known, big name ticketing agents I could mention.
Thank you for your excellent service. I'm looking forward to the event next month.
2025年2月12日
自発的なレビュー
Trustpilot エクスペリエンス
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