Tileflair レビュー 

1,707
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We have ordered tiles from Tile Flair Swindon on two occasions in the last few months, the second time because of the positive experience of our first visit. The staff could not have been more helpfu... もっと見る

5つ星のうち5の評価

Excellent service from the Reading shop very helpful and informative when we’re choosing tiles . From start to finish the service was 5 star . The delivery was great Steve was very accommodating going... もっと見る

5つ星のうち5の評価

So glad my plumber recommended Tile Flair at Hedge End. The guys there are so nice and helpful, but without being pushy and overwhelming. There's a great selection, and they always offered to help me... もっと見る

5つ星のうち5の評価

Fantastic experience from start to finish. We found some lovely clearance tiles online at half price, went into the Bristol (Cribbs) showroom and spoke with an extremely helpful staff member, ordere... もっと見る

企業が回答しました

企業情報

  1. タイル専門店
  2. 陶磁器卸業者
  3. インテリア デザイン店
  4. 床材店
  5. ホーム センター

当該企業による記述

At Tileflair, we’re more than just a tile shop — we’re passionate tile specialists who love helping customers bring their spaces to life. Whether you're searching for bathroom tiles, kitchen tiles, outdoor paving, or something truly unique, we offer a wide range of styles, finishes and formats to suit every project. As trusted tile suppliers, we pride ourselves on expert advice, friendly service and a commitment to quality. Our knowledgeable teams are here to guide you — from choosing the right materials and grout to offering practical tips on installation and design. We don’t just sell tiles; we help you create something beautiful. With thousands of products available to order online or from one of our tile showrooms across the South of England, and free tile samples to help you decide, we make it easy to explore your options. Whether you're a homeowner, tradesperson, or designer, Tileflair is your reliable partner for tiles that inspire. Visit one of our tile stores or shop online today — and let’s turn your ideas into reality.

Tileflair, Create Something Beautiful

当該企業による記述

We're committed to offering excellent customer service
Our helpful, knowledgeable and interested staff will guide you step by step, so you make the right tiling decisions. Create something beautiful with Tileflair.

連絡先

4.8

優良

TrustScore 5段階評価の5

1707件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,707)

過去12か月のレビュー数: 315

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Brilliant staff

Brilliant staff. Very helpful.

2025年12月22日
自発的なレビュー
Tileflair ロゴ

Tileflair からの回答

Thank you, Simon! We’re delighted to hear your experience at our Reading store was such a positive one. It’s great to know the team’s helpful approach stood out during your visit. We truly appreciate you taking the time to share your feedback.

5つ星のうち5の評価

A stress free process.

The process from start to finish was excellent. Having chosen the tiles for our bathroom conversion, Leah was brilliant at calculating the number needed, the colour best suited for the grouting, edging and shelving. A very stress free process.

2025年10月31日
自発的なレビュー
Tileflair ロゴ

Tileflair からの回答

Thank you for your review, Philip. we’re so pleased to hear your bathroom project felt smooth and stress‑free from start to finish. Leah’s expertise in guiding you through quantities, colours, and finishing touches is exactly the kind of support we love to provide, and it’s wonderful to know her advice made the process easier. We truly appreciate your kind words and look forward to helping with future projects.

5つ星のうち5の評価

Matt and Shane were both very helpful…

Matt and Shane were both very helpful with providing me insight into my project and the relevant products that I need. It was good to understand the difference between cheap products and the reason why better products are worth the extra cost. Great support.

2025年12月11日
自発的なレビュー
Tileflair ロゴ

Tileflair からの回答

Thank you, Alex. We’re thrilled to hear Matt and Shane were able to guide you through your project with such clarity and insight. It’s great that their advice helped highlight the value of choosing quality products and gave you confidence in your decisions. We’re grateful for your feedback and pleased the support you received made a real difference.

5つ星のうち5の評価

Prompt service

The website was easy to use and our samples were received promptly and well packaged. Thank you!

2025年11月24日
Tileflair ロゴ

Tileflair からの回答

Thanks so much, Tracey. We’re delighted that you found the website simple to navigate and that your samples arrived quickly and securely. It’s wonderful to know the process felt smooth from start to finish. We really appreciate you taking the time to share your experience.

5つ星のうち5の評価

Mateusz at Hedge End was great!

Lovely showroom, clearly laid out. Mateusz was extremely helpful, friendly, knowledgable and funny! Made the experience easy and fun. Thank you.

2025年11月29日
自発的なレビュー
Tileflair ロゴ

Tileflair からの回答

Thank you, Sarah. We’re so pleased to hear that Mateusz made your visit to Hedge End both enjoyable and informative. His friendly, knowledgeable approach is something we’re really proud of, and it’s great to know the showroom layout helped make things easy. We truly appreciate your kind words.

5つ星のうち5の評価

The tiles are fantastic quality and…

The tiles are fantastic quality and look exactly how we wanted. The customer service is also brilliant.

2025年10月31日
Tileflair ロゴ

Tileflair からの回答

Thank you so much, Abbie! We’re delighted to hear the tiles are exactly what you envisioned and that our team’s customer service made the experience so positive. Your kind words mean a great deal to us, and we’re thrilled you’re enjoying the quality of your new tiles. We look forward to helping with any future projects you may have.

5つ星のうち1の評価

My tile samples have gone missing

I ordered some tile samples to collect in store on 31st of October had an email stating that they were on their way on 1st November. Went in to the store 8th November to see if they had an update or had the tiles which turns out they hadn’t received. The staff member I spoke to was surprised they weren’t yet in store she then found my order and wasn't sure what had happened I was then told to expect a call or email from a team in regard to this issue. It’s now 18th November and I am yet to hear anything. As it was only samples Im lucky that I have only lost a relatively small sum of money but does make me wary to put in a large order of tiles.

2025年11月8日
Tileflair ロゴ

Tileflair からの回答

Thank you for taking the time to share your experience, Matthew. We’re sorry to hear about the confusion around your sample order and appreciate how frustrating that must have been.
I understand replacement samples have since been dispatched directly to you via DPD and signed for on 12th November, so we hope you now have these.
We’ve since updated our process to ensure store collections are handled more smoothly in future.
If there’s anything else we can help with, please contact us at hello@tileflair.co.uk. We’d love the opportunity to support your future tiling needs and demonstrate the high levels of customer service we strive for.

5つ星のうち5の評価

Recommend !

Easy online ordering , great communication, friendly staff on collection ! No issues

2025年11月11日
Tileflair ロゴ

Tileflair からの回答

Thank you, Aine! We’re delighted the online ordering and collection process was smooth, with clear communication and friendly service. Your recommendation means a lot and we’re always here to help with your next project.

5つ星のうち5の評価

Great experience with Alex at the…

Great experience with Alex at the Cribbs Causeway branch ( order number 607137 )
Saw the tiles on line and needed some reassurance and help with measurements..Alex was brilliant showing us some alternative to consider and gave us the confidence we needed

2025年11月16日
自発的なレビュー
Tileflair ロゴ

Tileflair からの回答

Thanks so much, Lynne! We’re thrilled Alex could provide the reassurance and guidance you needed, from measurements to alternative options. It’s great to hear his support gave you confidence in your choice and we really appreciate your kind words.

5つ星のうち5の評価

Would be giving 6/5 if I could.

Great experience with Tileflair and Aaron in particular.
Was on a tight timeline and spoke Aaron to discuss delivery options. Gave honest advise that was there to support me. Once purchased was provided with updates about issue with availability. Again Aaron and the team were very honest and was so helpful.
Tiles were delivered when expected and I know that Aaron helped chase to make sure they arrived as soon as they could.
Tiles themselves are beautiful and exactly as pictured. Tiles are a bit more expensive than others but you are paying for quality and expert help. Will definitely recommend Tileflair and would use them again.

2025年11月6日
Tileflair ロゴ

Tileflair からの回答

Thank you so much, Freya! We’re thrilled Aaron’s honest advice and hands-on support helped keep your project on track. It’s great to hear the delivery updates and extra effort made a difference and we’re delighted the tiles look just as beautiful as expected. Your recommendation means a lot, and we’d love to help again with your next project.

5つ星のうち5の評価

Helpful knowledgeable staff

We had a number of visits to the Reading branch (TF5) to decide on tiles for the kitchen and obtained a number of samples to help us colour match. Staff were very helpful during this process and also during the subsequent purchase of the tiles, trim, adhesive and grout and loading up the car.

2025年10月29日
自発的なレビュー
Tileflair ロゴ

Tileflair からの回答

Thank you, Alan! We’re glad your visits to Reading were helpful throughout your kitchen project. The team will be thrilled to hear their support made a difference at every stage.

5つ星のうち5の評価

Great Service From Tile Flair Reading

So nice to come across staff who know their products and can offer sound practical advice without pressurising the customer just to make a sale.

2025年11月5日
自発的なレビュー
Tileflair ロゴ

Tileflair からの回答

Thanks so much, Ian! We’re delighted the Reading team impressed with their product knowledge and practical advice. It’s great to hear the service felt supportive rather than sales-driven, and we really appreciate the feedback.

5つ星のうち5の評価

Samples are brilliant, as are the staff

The staff at the Hedge End staff were so helpful, offering advice with no pressure - which means I will go back to order. The samples arrived quickly and whilst they sadly ruled out my favourite due to a colour clash it saved me from buying the wrong tile. All in all a great browsing experience and I can’t wait to see the tiles on the wall.

2025年10月27日
Tileflair ロゴ

Tileflair からの回答

Thank you, Michelle! We’re so pleased the Hedge End team made your browsing experience enjoyable and pressure-free. It’s great to hear the samples helped guide your decision, even if it meant ruling one out! We’d love to support you again when you’re ready to place your order.

5つ星のうち5の評価

The sample tiles turned up really…

The sample tiles turned up really quickly and were of good quality

2025年10月27日
Tileflair ロゴ

Tileflair からの回答

Thank you, Phil! We’re so pleased your sample tiles arrived quickly and met expectations. If you need any further advice or support, we’re just a message away.

5つ星のうち5の評価

Great team at Swindon store

Great team at Swindon store. Wouldn't go any where else!
They help with tile choice / recommendations, quantities etc and ensure best delivery outcome for your project.

2025年10月31日
自発的なレビュー
Tileflair ロゴ

Tileflair からの回答

Thanks so much! We’re proud to be your go-to tile store, and the Swindon team will be delighted to hear their advice and delivery support continue to hit the mark. We’re always here to help with your next project.

5つ星のうち5の評価

I recently visited TileFlair in Warmly

I recently visited TileFlair in Warmly. All I can say is wow. Fantastic store and location. Lee was so helpful in assisting and offering advice for my new kitchen tiles. Have already recommended them to a couple of friends!

2025年10月29日
自発的なレビュー
Tileflair ロゴ

Tileflair からの回答

Thank you, Jan! We’re thrilled Lee could offer such helpful guidance for your kitchen tiles, and we really appreciate the recommendations to friends. It’s great to hear the new Warmley store made a strong impression!

5つ星のうち5の評価

I popped into the new Warmley store as…

I popped into the new Warmley store as looking to tile our bathroom, the guys were great and know their stuff. Even though I havnt ordered any yet I will be definitely using them once we can decide what we want from there range

2025年10月29日
自発的なレビュー
Tileflair ロゴ

Tileflair からの回答

Thanks so much, Richard! We’re glad the Warmley team made a great first impression and offered helpful advice for your bathroom project. When you’re ready to order, we’ll be here to support you every step of the way.

5つ星のうち5の評価

Matt and the staff always super…

Matt and the staff always super Knowledgeable and helpful. Great choice of tiles definitely recommend a visit

2025年10月24日
自発的なレビュー
Tileflair ロゴ

Tileflair からの回答

Thank you, Mark! Matt and the team will be delighted to hear their knowledge and support stood out. We’re grateful for your recommendation and always happy to help with tile inspiration.

5つ星のうち5の評価

I purchased my tiles the other day and…

I purchased my tiles the other day and now the jobs finished the result looks amazing, I had a couple of boxes left over because I got the measurements wrong so took them back today and it was hassle free josh helped carry them from my car again great service from the warmley team thank you so much

2025年10月31日
自発的なレビュー
Tileflair ロゴ

Tileflair からの回答

Thanks so much, Katie! We’re thrilled your finished project looks amazing and glad Josh could make your return hassle-free. The Warmley team really appreciates your kind words.

5つ星のうち5の評価

Had an issue today with a product but a…

Had an issue today with a product but a young man in the warmley store helped me out and even advised a different product for me to use much appreciated tileflair

2025年10月31日
自発的なレビュー
Tileflair ロゴ

Tileflair からの回答

Thank you, Luke! We’re glad the Warmley team could help resolve your product issue and offer a useful alternative. Your feedback means a lot and we’re always here to support your projects.

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