Our experience with Roccia was First Class. Extremely helpful and very professional with special thanks to Kate and Ishy who looked after us The tiles are now laid and look stunning
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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The showroom offers a wide choice of bathrooms, and initially the service was very good. Payment was made based on this positive experience. However, the service declined significantly afterwards.... もっと見る
Excellent choice of tiles and great customer service across the store. We have visited Roccia many times and Shiraz is always extremely helpful & patient! The combination of Shiraz’s advice & the cho... もっと見る
企業が回答しました
My wife and I visited Roccia and purchased some wall and floor tiles for our orangery. We were assisted by Kahlid . This young man set a standard of personal service I very rarely find these d... もっと見る
企業情報
当該企業による記述
Be Creatively Unique with Roccia, the UK’s largest independent tile, bathroom, and kitchen showroom. With over 44,000 square feet of show space, the Roccia Design Centre has everything needed for home renovations all under one roof, now including home automation, bespoke windows and doors and a luxury furniture department. Also, displaying the most comprehensive range of tile brands in all of Europe! Established in 1994 on the core values of ‘Family, Excellence and Inspiration’. Roccia offer a first-class bespoke service, from initial design consultations with our award-winning designers, right through to final home installations. Supplying everyone from individual customers, commercial businesses, developers, and even traders.
連絡先
Mercedes-Benz House, Queen St,, PR1 4HH, Preston, 英国
- 01772 965946
- hello@roccia.com
- tilemart.co.uk
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Tiles to cover my thermostat
Went to ROCCIA yesterday looking for three tiles to cover over where my thermostat used to be in my kitchen had a bit of banter With ABDUL (might need to re-tile my Kitchen) he was only joking and the upshot is he found me three tiles just what I needed and I got them free of charge as a goodwill gesture if that’s not five-star service I don’t know what is

ROCCIA からの回答
Visited the Bolton Store and very…
Visited the Bolton Store and very impressed with the amount of choice available. Great selection of tiles at very competitive prices. Helped by Ash who provided us with a sample tile that we then chose for our new home. End result.. floor looks fantastic! Admired by everyone that has seen it. Would definitely recommend Roccia if you are looking for great choice of tiles and need advice choosing.

ROCCIA からの回答
Visited Roccia in Preston for some…
Visited Roccia in Preston for some replacement floor tiles. The service, staff knowledge and pleasant attitude show my Ishy was excellent. If you require tiles then Roccia should be the first port of call And ask for Ishy

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Friendly service by Irfan
I visited the store looking a little lost and not knowing where to start, only to be helped along by Irfan. He helped me choose the tiles and all the other bits that I needed. Thank you for the help Irfan.

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5 Star supplier for sure
Roccia were one of the suppliers recommended by our bathroom fitter.
Visiting several times I always found the staff in general to be helpful and knowedgable and prepared to give plenty of advice.
Alison was excellent at designing our bathrooms and was very patient as we changed our minds on what we wanted, but she got us there with what we fell is the best design possible for what we want.
Irfan gave us sound advice on tiles and spent time to explain options and mixing and matching.
All in all it was an excellent experience and so glad we chose Roccia as our bathroom and tile supplier and I do not hesitate in giving them a 5 star review.

ROCCIA からの回答
always very helpful and great selection…
always very helpful and great selection probably the best in the north west . found that Irfan to be great in assisting me in the very good selection of tiles .Cant be more thankful when you are spending a good amount of money there advise well worth listening to . highly recommend, which i do. kind Regards Roger

ROCCIA からの回答
Always a 5* experience when I visit…
Always a 5* experience when I visit Roccia Tiles. 😄 Ishy is great, super friendly and always gives the best customer service. The showroom is beautiful and you are truly spoilt for choice. Definitely worth a visit 😊

ROCCIA からの回答
We been to Roccia in Preston
We been to Roccia in Preston. It’s the best place to get the right tiles you need with a good price. Irfan been very helpful to us to pick the right tiles. Very friendly staff. So glad we been to the right place. Thank you

ROCCIA からの回答
I bought tiles and bathroom supplies…
I bought tiles and bathroom supplies was very impressed with the customer service was served by Ishy very helpful and friendly would definitely reccomend Roccia

ROCCIA からの回答
The customer service received in…
The customer service received in Preston Roccia by Siraz and Masood was amazing. They helped us choose tiles for all 4 bathrooms. They knew exactly what we wanted and helped make our vision into reality. Incredible service!

ROCCIA からの回答
Excellent tile showroom
Excellent tile showroom, massive choice, and great advice from people who are very knowledgeable. If you're undecided about what you want this is the place to go. Choice service and value. Can't be beaten, Shab picked our tiles glad he did, we hadn't a clue.

ROCCIA からの回答
Well worth a visit - ask for Ishy
Needed some Tiles for an en Suite to replace some damaged ones. As it was over 10 years since we last bought tiling we found the first visit rather overwhelming as the styles and more importantly sizes of tile available today were far bigger than we anticipated. Fortunately we were approached by Ishy who was brilliant and assisted us in a very helpful and patient manner and sorted out a sample tile to take home and try in situ. On our second trip to Roccia we sought his help again when purchasing and he went above and beyond to make sure we were happy - even when we changed our choice of tile finish at the very last second when they were being loaded into the car. 10/10 . He is a real Star Thanks Ishy.

ROCCIA からの回答
Great service
Visited the Bolton store today. Great choice of tiles at competitive prices. Friendly and helpful staff. Thanks in particular to Ash.

ROCCIA からの回答
Absolutely excellent service and very…
Absolutely excellent service and very clean place with really good choices available for kitchen and bathroom tiles, I very highly recommend this store. Special Thanks to Siraz Vohra and to Masood.

ROCCIA からの回答
Love this place amazing tiles always…
Love this place amazing tiles always service with a smile thank you Ishy at Preston Ash at Bolton Very happy Elisabeth

ROCCIA からの回答
Just what the lady wanted
The good lady and I needed some tiles for a bathroom that we were renovating and she been told by a friend about Roccia tile showroom in Preston.
So we drove to the tile showroom where we were met by a wonderful sales advisor called Zain.
After walking around the impressive and fast showroom the good lady found a tile that she liked but unfortunately they didn’t appear to be enough tiles for our requirement so Zain called upon the services of Babu.
Taking the instructions of the good lady both disappeared for round about 10 to 15 minutes before coming back with the best answer that they could ever have given they had located another few boxes of tiles.
The good lady was so happy that we bought every single box.
A massive big thank you to all staff at Roccia who made us feel comfortable and valued, we will always look at you first whenever we need tiles.

ROCCIA からの回答
Impeccable customer service by Shiraz
Irene Wilson . We visited your beautiful store recently and We just wanted to say a huge Thankyou for the most incredible customer service by Shiraz. We had a few problems on our side but everything was sorted so efficiently and quickly. 5* service . Many thanks again . Mrs Wilson

ROCCIA からの回答
WOW! Excellent showroom, staff and choice
Excellent showroom. It definitely has the wow factor! I loved everything, the displays, the staff friendliness, the design of the showroom, the layout, the lift, the garden section, the helpfulness not in your face, the accessibility, the choice, the staff knowledge, the price was broken down, we got adhesive and grout included, even the car park was very clean and modern. WOW

ROCCIA からの回答
Service was professional served by…
Service was professional served by Irfan very polite and knowledgeable very helpful and a fabulous showroom

ROCCIA からの回答
An absolutely professional business, highly recommended!
We went to the Preston showroom, been served very quickly and received an absolutely high standard sales service with practical advises ! The salesman (Oves) served and helped us to find our best choice also supported with really helpful advises for our tiling project. Also received a helpful and quick service in the distribution centre by Hanif's team ! This is an absolutely professional business in every ashpect. Thank you guys.

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