Tilliv レビュー 

I bought my bags last November and have been able to use them for 3 trips so far. 1 international and 2 domestic. This is my experience. The shipping took about 9 days because it was shipped from a warehouse by ground. Don’t think you’re going to your order in 2 days. They came nicely packaged and clearly marked. The included maintenance kit had clear and easy to follow instructions. The nano pump also had the same. The bags did exactly as advertised. Easy to pack and easy to vacuum. Held the vacuum for all travel to and from destinations. They are pricy, but so far in my experience they are performing as advertised and hope they will be a good buy for the next decade of travel

DO NOT BUY - if i could give a no star review i would. These compression travel bags are a joke, awful, not useable at all. The bags handle very few items and do not compress much at all. i tried to use them but saw NO BENEFIT. Tried to return them but because i had opened the packages ( had to see if they were useable) was told I would have to pay shipping, back to Singapore, $350 USD. I threw the whole set in the trash .

Don’t buy from this company. I received my bags and struggled to get the pump to work consistently. Called customer service and asked for another pump. Basically, I was told it was “user error” and to charge it longer. Still inconsistent. Sometimes it worked; sometimes it didn’t. This has been ongoing, starting a few months ago. I only got the pump to work ten times This is not feasible when traveling, so I abandoned using the bags. I have ordered a different pump at my expense, hoping it will fit the current bags.

1/1/2026: Wish I could give less. Purchased a starter pack in April 2025. Took one train trip in July 2025 and a weekend trip in December 2025. Upon attempting to pack for a weekend trip, one of the bags lost compression within an hour. I emailed customer service and they told me that the 180-day warranty expired in October, and proceeded to explain that possible fibers in the zipper may cause air to leak. They sent a video to follow on how to rectify this. I followed the tips, but now I am stuck with one (medium) useless compression bag. The small works ok so far, and the large is too large for a carry-on or personal. I probably won't use them anymore, but even if I did, I don't think I will be able to trust their quality. Very expensive lesson.
01/23/2026: Customer service emailed me stating "While we understand that your warranty period has ended, we want to make this right for you.
As a one-time exception, we would like to send you a replacement Compak Medium at no cost and there is no need to return the original product to us."
I completed the form they asked me to on 1/20/2026 and the replacement arrived today 1/23/26. I will attempt to use at least my next 2 trips (Feb & March-April) and update this review on quality after then.

Used the bags for 1 vacation. They seemed great, but one of the bags developed a leak.
So it was not usable for the trip home. Very expensive purchase and very disappointed

Do not buy!! 1. the original box comes with 6 separate items to keep track of and almost no instructions. 2. You will fool around trying to make it work, but it won't maintain compression. 3. customer service takes several days to respond and then tells you that a material component you absolutely NEED to make these work is sold separately. 4. You must pay shipping if you want to return it. Conclusion: too many parts to keep track of, doesn't include the stuff you need to make it work (and also adds to the items you need to take with you) and bad customer service.

Horrible return policy- you have to return to Singapore!! The cost is not worth even trying the product. Box cannot be opened- how do you know if you like it or not!
Highly recommend not to buy

Absolutely TERRIBLE customer service!
They keep screwing be around even though I followed exact instructions on how to return and now I just read I’ll be responsible for return shipping to SINGAPORE!
What a pathetic company that can’t stand by their product which is heavy, bulky and impossible to open not to mention what could fit in the medium size??!!!
I’m so disappointed and nobody is getting back to me. I’m contacting the BBB today as they should be shut down.

I got these for a recent trip. We usually end up packing way too much, but this time we fit everything into just two suitcases. It made getting around so much easier. At the end, we used the bags to pack up our dirty clothes and saved a lot of space.

Really impressed with the quality. The materials feel premium, and it holds up well after multiple uses. You can tell a lot of thought went into the design. The compression is impressive, it really helps free up space without making the bag bulky. Customer Care is so supportive too. Would definitely recommend.

These packs are a clear step above others I have used. You can feel the difference right away. The materials are structured, the zippers are secure, and everything compresses down smoothly. I have used them on three winter trips, including skiing in December and a trip to Iceland, and they performed really well. I am planning to use them again for our summer travels. They have become a go-to in our packing routine.

I will delete this review if I get my full refund, but this is not a US-based company, so they force you to pay for return shipping to SINGAPORE. This cost me $91 USD. They do not clearly state this on their website because of course they don’t. Now they are telling me that though they have received my return, it may take SIX WEEKS before someone can inspect it for a return. Nightmare experience. The product itself is heavy, adds bulk to your suitcase, and any space it saves you is taken up by the product. Even if I get a full refund, I’m still out $91 USD for the return, plus all the time this took.

Edit: their response below is absurd. Do not bury the fact that you must RETURN THE PRODUCT TO SINGAPORE IN THE FINE PRINT AND CALL IT PLAINLY STATED. This should be large and in red on every page of the order.

The zipper is horrible. Almost impossible to open. Don’t waste your money. Lots of vacuum products on the market that are much better and you can open.

I'm holding out hope that I can change this review to be more positive if things change. As of today 2/10/25 the website is down. I received an email this morning from "support" asking for more information about my purchase. I wrote to the support email from the original order confirmation asking if it was a legitimate request and I haven't heard anything. No shipping information has been sent several days since I placed the order. Hoping for good news but the website being down isn't a good look.

Horrible customer service! My package was to arrive in 7-10 days, it took OVER 2 months! And that’s with me constantly checking in on my shipment, and writing to them with my concern. I even paid extra for shipping INS!! Finally it did arrive after my Vacation. They did not even offer me anything to apologize, or some money back or discount. When asked about refund I would have had to pay for the shipping back! Honestly extremely over priced, with bad customer system. Look elsewhere.

I’m very disappointed that they offer only 15 days to try out their products.

How can you possibly do that when you’re traveling for the holidays.

Or perhaps you’re giving us as a gift and you’re waiting for feedback from the person you gave it to

furthermore my air pump didn’t work properly And still regardless of these situations they told me that I had a refund request a violation and refused to take back the product or replace the pump.

Be very, very sure you want this before you buy it because they are very difficult to work If you’re unhappy in anyway

Grab these vacuum packs for your next travel and thank me later! 😘

Ordered the starter pack in December and got notification that is was delivered on Dec 27th, the bad news was I did not receive the package so I emailed customer support only to have them tell me that I needed to follow up with USPS which I did and they (USPS) told me that it was put in my mailbox, I am not sure what the size of the package was but I have a hard time thinking that it would fit in my mailbox. Either way some emails were exchanged with Tilliv and still no resolution except them telling me it would be several weeks before they had an answer. Since I had paid the 2.99 shipping insurance you would think I would be protected but wrong just a way for them to add 3 dollars to every order. I was not going to wait for a resolution and for sure I was annoyed they made me do all the legwork for them so I called my CC company and disputed the charge. I do not know if the product works as advertised but if their customer service is any indication on how it will work then I am glade I am done with them. Based on this interaction I would not recommend this company to anyone. You can google vacuum bags for travel and other companies come up.
2/4/2025 took you guys about 1 month to reply which shows your customer service stinks. Interesting how you charge for shipping and insurance and all it takes is for you to say the package was delivered and you wash your hands of any issues. I followed your instructions and got in contact with USPS and they tried to help but could not figure out what happened. Since you were of no help and tried to take my money without me getting the product I reached out to my cc company to dispute the charge and they stood behind me. You guys could have come out of this looking like you care about your customer instead you look like a company run ass backwards. Thanks for nothing

Brought it to Japan to store my claw machine stuffed toys, best decision ever! Otherwise I wouldn’t have enough space in my luggage.

Took it for a winter trip, helps a lot in saving space, especially for puffer jackets! The process is super easy—just pack up your winter gear, seal the bag, and use the pump to suck out all the air. The bags shrink down to a fraction of their original size.