TONI&GUY レビュー 2,088

Lovely Katie! Nice chat and hair looks fab! Thanks 😊

Wow been going during hair cut for a couple of years with Sue , this week I was treated to a different head massage. See below for a few details pinched from the Toni and guy website.

Omg it was amazing, relaxing and chilling and I was nearly asleep. I detest having my hair cut since one of my sisters cut my hand while cutting my hair off when I was little. It’s not a comfort zone thing. But Sue is amazing and really patient.
Well worth a visit
RELAXATION MEETS
INNOVATION -
FEATURING JAPANESE
SHIATSU MASSAGE Experience deep relaxation through warm aromatherapy
towels and a calming Japanese Shiatsu-inspired scalp massage, paired with clinically backed formulas
that nourish and transform.

I always have a fabulous hair cut at the Guildford location. Toon is amazing. I have many haircuts in the past but Toon really is fantastic and always knows the best cut for me. Thank you :)

Toni and Guy at Ringwood are fabulous thank you so much to Jim for a wonderful hairstyle and thank you to Olivia for my beautiful colour such lovely staff here thank you

Always a pleasure to visit Ian at Harrow Toni and Guy. Friendly staff and a lovely atmosphere. As well as being professional, talented, extremely knowledgeable and helpful, Ian is also a kind and caring person. I hope the people in charge of the Harrow store realise how valuable an asset he really is.

"Harish" is classed as senior most stylist there but charged 1000s of rs for an expensive treatment but left half my hair untouched..I paid more than 14,000 rs to get negligible results .

He is treated like the boss there buy cheats customers of time and money .

TONI&GUY KAGGADASAPURA - I went for a Botox treatment and clearly asked to have my hair trimmed only to waist length. Unfortunately, it was cut much shorter, over 10 cm was taken off. The straightening process also felt very rough and uncomfortable.

A week earlier, I had come in for an eyebrow trimming. At that time, I was told the cost would be 8.4k, but on my next visit, I was charged 12k, with the explanation that the offer had ended. It was surprising that the price changed within just a few days.

I find all the staff at Toni & Guy Islington very helpful. But I am particularly impressed by the skill and professionalism of Ermis who cuts my hair. My thick hair with a cow lick and my face shape can be quite a challenge! Yet Ermis always makes me feel so much better when I leave the salon. He takes great care, listening to what I want and using his knowledge and experience to go above and beyond, making me look much better than I otherwise would and bringing out the best in my features.

I had a great time at Tony and Guy Bluewater. Yasmin did my highlights and Tamzin did my cut. Both were friendly and chatty and I am so happy with the final result. Thank you so much to both of you!

Sam cuts brilliantly every time. Thank you, Sam.
And thanks to the whole team who make a welcoming and relaxed atmosphere.

Sono stata per la prima volta nel negozio di Como
La receptionist Antonella mi ha subito trovato un posto ho fatto un taglio corto sono uscita soddisfatta personale gentile e cortese tornerò

I had cause to leave a very negative comment on this salon 2 years ago as a result of poor management. However, I decided to give them a second chance the other day and glad that I did! Thomas is an excellent hair stylist and washes hair thoroughly too. He is pleasant, engaging and respectful - all that you want in a hairdresser. I shall return but only because of Thomas.

It was welcoming with a great service. Communication between the customer and the employer was excellent which made the cut successful.

Always a pleasure to have my hair cut and blow dried at Toni and Guy in Ealing. They never disappoint!

I usually avail hair salon service at Hoodi branch. Special mention to Hair stylist Sabu, very professional and great in suggesting hairstyles that suites the client.

This was my first time visiting toni & guy Sloane Sq., I had my appointment booked with Leah. Leah is just simply great. She made me feel comfortable and relax. She asked me questions to get to the the bottom of what I really wanted, because I wasn’t 100% sure. She put a lot of care and effort in doing my hair. Although my hair was not done by the closing time (as I didn’t book an early appointment), Leah did not care about the time. I’ve never been happier with my hair. The quality of her work is simply unmatched!

Tried to make an appointment for a hair cut. Told the reception I had shoulder length hair and her response was it’s classed as long hair
And wanting to book me as long hair and charge extra

I then went online and booked myself as I found this ridiculous and she was trying to book me for a blow dry and not a hair cut

shoulder length hair can’t be classed as long hair! I have been to this salon 3 times before and never told my hair was long!

Charlotte the receptionist obviously went and told Abi the stylist about the phone call, when I arrived Abi decided to greet me with “your appointment is £93”
Without even checking my hair or the length
I really don’t care for a £10 difference - would have just given it in tips regardless and would have bought hair products
But the attitude was terrible and very unprofessional and no one wants to have a hair cut in this circumstance

Really disappointed with your staff
They are not promoting your business - but losing you clients
You are not winning customers and retaining business with this attitude

Chelmsford Branch

Great service
Lovely staff

Andra was, as always, great. Perfect colouring.

Ash in the Birmingham branch did my hair and it was honestly the best experience I could've wanted.

I haven't gone to the hairdressers since covid but with my birthday coming up I wanted to treat myself.

Ash treated me like royalty. He was attentive and solely focused on ensuring I felt good and looked good. I got a hot drink with little biscuits (and tiny marshmallows). I don't know if this is the norm in hairdressers nowadays but these tiny little gestures make all the difference.

I gave him complete freedom to do what he wanted and he chose to go with a long bob and fringe.

Guys, I looked so good lol.

I did receive a link to leave feedback but it's expired now so if there's a way this can get back to Ash, then it would be great!