Tony Kealys レビュヌ 

2,560
•
TrustScore 5段階評䟡の2.5

2.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Late delivery. Before purchasing, the website stated that the order would arrive on the Tuesday, but it didn’t arrive until the Wednesday. We needed the items on the Tuesday which is why we purchased... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Went out of my way last Saturday to go there and buy buggy the website said was in stock only to arrive at store to be told none in stock, that’s fine, these things happen. So the girl from shop rang... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Great customer service from this company. Kept in touch by phone and never hid behind faceless emails with us throughout when an item was out of stock and always presented options to us should we not... もっず芋る

5぀星のうち5の評䟡

Best value for money tripp trapp chair online. I’d already bought this as a gift from another retailer but was disappointed with the damaged packaging the items came in. No such issue with Tony Kealy’... もっず芋る

䌁業情報

  1. ベビヌ甚品店

さたざたな倖郚゜ヌスから提䟛された情報

We have almost 50 years experience providing the best advice, service and products available to families, and we are extremely passionate about what we do !


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2.7

期埅以䞋

TrustScore 5段階評䟡の2.5

2560件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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2.7

すべおのレビュヌ

(2,560)

過去12か月のレビュヌ数: 17ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Not received my order

I ordered Joie - Nitro Stroller- Laurel × 1
£60.00
Subtotal
£60.00
Shipping
£0.00
Taxes
£10.00
Total
£60.00 GBP on the 13th August and still not received my order the money was taken out of my bank but still no delivery I rang the shop and they were very helpful waiting for a delivery in store and they are ringing me on the 30th for an update

2021幎8月24日
自発的なレビュヌ
Tony Kealys ロゎ

Tony Kealys からの回答

Hi There

The item you ordered is a preorder item, this is due into stock at the start of september. If you would like to continue with your order please let us know, you can contact us at customerservice@tonykealys.com

Kindest Regards
Customer Service

5぀星のうち1の評䟡

Placed an order over a week ago

Placed an order over a week ago, it still has not been dispatched . Communication is very slow (takes a long time to get an answer or you get none whatsoever ). I can understand that delivery problems can be an issue at the moment, but better communication would be very much appreciated.

2021幎8月24日
Tony Kealys ロゎ

Tony Kealys からの回答

Hi There

I do apologize for the delay with your order, not all items were available in the uk branch so they had to be transferred. Your tracker has been emailed to you. If you need any further assistance please contact customerservice@tonykealys.com

Kindest Regards
Customer Service

5぀星のうち1の評䟡

Slow and weird customer service

I order a similar baby product from another website the same day and got delivery within a week. It takes so so long for this team to respond to my order. More than 7 working days and I am still waiting for the email about the dispatch.

2021幎8月24日
Tony Kealys ロゎ

Tony Kealys からの回答

Hi there,

Thankyou for taking our phone call, the order has been corrected and is now in queue to be dispatched. We will notify you of the dispatch via email with your tracking number.

Kind Regards
Customer Service

5぀星のうち1の評䟡

I ordered a car seat from tony kealys

I ordered a car seat from tony kealys. This particular seat I have had from them on a previous order no problem.
But on this occasion I ordered the seat said to be 5-10 working days for delivery. I waited over 2 weeks before calling as I'm aware delivery has been a problem with Corona virus. When I called I got told it wasnt in stock and they were waiting for them to come in soon and I should have had a call to tell me this which I hadn't been contacted. Then 2 days later I received a email to say the order had been cancelled. No phone call or explanation given. Very poor customer service.

2021幎8月22日
5぀星のうち5の評䟡

Great customer service and excellent value for money

Received my order which was cheaper than all the competitors pretty much straight away. I emailed customer service and advised them it was a gift and that I needed it for a certain time and they dispatched immediately and I receive my order one or two days later. Overall very happy with the customer service and speed at which it arrived.

2021幎8月21日
5぀星のうち4の評䟡

Ordered a stokke high chair a week ago

I ordered stokke high chair one week ago. Money went through, order was confirmed. I haven't heard from TK since. I tried today calling the telephone on the website and no one picked up, I left a message.
Any update from Tony Kealys would be greatly appreciated.
Update: order arrived on 21 August (ordered 12 August) and we're very happy with the product. Perhaps an update on when the goods had been shipped or sent the tracking number would have helped.

2021幎8月19日
Tony Kealys ロゎ

Tony Kealys からの回答

Hi there,
Thank you for ordering with Tony Kealys. Your order is in queue to be dispatch, we apologize for the slight delay as some of the items in your order had to be transferred from another branch. Once dispatched, we will notify you via email with your tracking number.
Kindest Regards
Customer Service

5぀星のうち1の評䟡

Still waiting for order?!?

2021幎8月15日
Tony Kealys ロゎ

Tony Kealys からの回答

Hi Jessica,
The items you ordered are in transit from another branch, once it arrives in our uk branch, it will be relabelled and dispatched. You will be notified of the dispatch via email with your tracking number. Please note that delivery to the uk can take up to 5-10 working days.
Kind Regards
Customer Service

5぀星のうち1の評䟡

I am still waiting for parcel

2021幎8月14日
Tony Kealys ロゎ

Tony Kealys からの回答

Hi Kerry,
From looking at your tracker, your order was dispatched on the 12th august, you should have received your tracker via email. I have sent a query onto our courier for an update on your parcels whereabouts. Please note that delivery can take up to 5 - 10 working days.
Kindest Regards
Customer Service

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