Late delivery. Before purchasing, the website stated that the order would arrive on the Tuesday, but it didnât arrive until the Wednesday. We needed the items on the Tuesday which is why we purchased... ãã£ãšèŠã
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Late delivery. Before purchasing, the website stated that the order would arrive on the Tuesday, but it didnât arrive until the Wednesday. We needed the items on the Tuesday which is why we purchased... ãã£ãšèŠã
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Went out of my way last Saturday to go there and buy buggy the website said was in stock only to arrive at store to be told none in stock, thatâs fine, these things happen. So the girl from shop rang... ãã£ãšèŠã
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Great customer service from this company. Kept in touch by phone and never hid behind faceless emails with us throughout when an item was out of stock and always presented options to us should we not... ãã£ãšèŠã
Best value for money tripp trapp chair online. Iâd already bought this as a gift from another retailer but was disappointed with the damaged packaging the items came in. No such issue with Tony Kealyâ... ãã£ãšèŠã
We have almost 50 years experience providing the best advice, service and products available to families, and we are extremely passionate about what we do !
61-63 Boucher Crescent, BT12 6HU, Belfast, è±åœ
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I ordered Joie - Nitro Stroller- Laurel à 1
£60.00
Subtotal
£60.00
Shipping
£0.00
Taxes
£10.00
Total
£60.00 GBP on the 13th August and still not received my order the money was taken out of my bank but still no delivery I rang the shop and they were very helpful waiting for a delivery in store and they are ringing me on the 30th for an update

Tony Kealys ããã®åç
Placed an order over a week ago, it still has not been dispatched . Communication is very slow (takes a long time to get an answer or you get none whatsoever ). I can understand that delivery problems can be an issue at the moment, but better communication would be very much appreciated.

Tony Kealys ããã®åç
I order a similar baby product from another website the same day and got delivery within a week. It takes so so long for this team to respond to my order. More than 7 working days and I am still waiting for the email about the dispatch.

Tony Kealys ããã®åç
Good quality matress could not find one anywhere untill I stumbled across here. fitted perfectly will buy from here again! Thank you
I ordered a car seat from tony kealys. This particular seat I have had from them on a previous order no problem.
But on this occasion I ordered the seat said to be 5-10 working days for delivery. I waited over 2 weeks before calling as I'm aware delivery has been a problem with Corona virus. When I called I got told it wasnt in stock and they were waiting for them to come in soon and I should have had a call to tell me this which I hadn't been contacted. Then 2 days later I received a email to say the order had been cancelled. No phone call or explanation given. Very poor customer service.
Received my order which was cheaper than all the competitors pretty much straight away. I emailed customer service and advised them it was a gift and that I needed it for a certain time and they dispatched immediately and I receive my order one or two days later. Overall very happy with the customer service and speed at which it arrived.
Great service and excellent value of money, compared to other retailers. Ordered a car seat and was delivered within a week.
Great service! I got exactly what I needed and it was all packed and clean when o received it.
I ordered stokke high chair one week ago. Money went through, order was confirmed. I haven't heard from TK since. I tried today calling the telephone on the website and no one picked up, I left a message.
Any update from Tony Kealys would be greatly appreciated.
Update: order arrived on 21 August (ordered 12 August) and we're very happy with the product. Perhaps an update on when the goods had been shipped or sent the tracking number would have helped.

Tony Kealys ããã®åç
Very competitive company will definately use again, also were very quick to answer my query regarding delivery. Excellent service.
Great price,communication and delivery.
Easy to order and deal with.
Parcel arrived in great time I was pleased with the purchase and service :)
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