T00aleta | Shower Toilets UK レビュヌ 

74
•
TrustScore 5段階評䟡の4

3.8

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5぀星のうち5の評䟡

We bought a Villeroy & Boch ViClean toilet about a year ago, but unfortunately, it broke down recently. Trying to get any kind of help or service directly from Villeroy & Boch was a total nightmare,... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

T00aleta has been one of our favorite companies to work with through our renovation. The customer service is prompt, thorough and very accommodating. Both TOTO toilets and all the parts were sent imme... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I came on Trustpilot to give a review & was really surprised to see, what I regard as quite a low star rating of 3.5. I have honestly found them to be nothing but professional. I ordered a concealed... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

My experience similar (negative) to other recent reviewers. Efficient and easy order process. Goods did not arrive (spare parts for Toto toilet maintenance). Now automated emails thanking me for "re... もっず芋る

䌁業情報

  1. バスルヌム甚品店

圓該䌁業による蚘述

Tooaleta is the UK & Europe’s leading specialist in premium shower toilets and smart bidet technology. We curate only the world’s finest brands, refusing to compromise on quality or engineering. With years of dedicated industry experience, we are much more than just a retailer. Our expert team provides tailored pre-purchase consultations and comprehensive, ongoing technical support. From flagship TOTO Washlets to complete smart bathroom solutions, we guarantee our discerning clients the absolute highest standard of hygiene, comfort, and after-sales care.


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3.8

ほが満足

TrustScore 5段階評䟡の4

74件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 75に回答しおいたす

通垞1カ月以䞊経っおから回答

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3.8

すべおのレビュヌ

(74)

過去12か月のレビュヌ数: 12ä»¶

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5぀星のうち5の評䟡

Toto Washlet from Tooaleta

We purchased a Toto Washlet RW from Tooaleta. The Toto is well designed, comfortable and reliable. Our experience with Tooaleta was very positive, prompt and responsive to our enquiries regarding our installation in Spain. Recommended +++

2024幎5月1日
自発的なレビュヌ
5぀星のうち2の評䟡

Goods never arrived

Goods never arrived after the 4 week stated lead time. Ignored my communications thereafter. Refund only issued after review left on this site.

2024幎3月27日
自発的なレビュヌ
T00aleta | Shower Toilets UK ロゎ

T00aleta | Shower Toilets UK からの回答

Dear Keiron, we apologize but we did send you an email on the 27th of March stating that the Grohe Sensia Arena descaling agent #46978001 has a 21-27 day delivery time as it is not in stock with Grohe either.
I apologize for lack of further communication. The full refund has been issued.
Best regards,
team Tooaleta

5぀星のうち5の評䟡

I'm very happy with the Roca In-Wash


I'm very happy with the Roca In-Wash Inspira In-Tank Floorstanding Back-To-Wall toilet #A803095001 system bought through t00aleta which gave me the best price that I could find, delivered to UK without problem been soundly packaged on half-pallet by manufacturer.

2024幎2月10日
自発的なレビュヌ
5぀星のうち5の評䟡

New CH21 model is modern looking and works great

This is my second bidet attachment as the first one had come to the end of its life. It was installed in 2020 and lasted a good 4 years which in my opinion is good value. I got the upgraded ch21 model which was an easy switch over on installation as my plumber had previously set up my pipe work correctly.

2024幎1月4日
自発的なレビュヌ
T00aleta | Shower Toilets UK ロゎ

T00aleta | Shower Toilets UK からの回答

Hi Lal, thank you for your kind words, glad to hear you are pleased :)

5぀星のうち1の評䟡

SCAMMERS. DO NOT USE.

My experience similar (negative) to other recent reviewers. Efficient and easy order process. Goods did not arrive (spare parts for Toto toilet maintenance). Now automated emails thanking me for "reaching out" and that someone would be in touch within 24 hours. No contact. Repeated that email attempt with same result, and all the listed phone numbers are not working.

2023幎7月22日
自発的なレビュヌ
5぀星のうち1の評䟡

Avoid - missing parts never turned up!

Avoid!!! We bought a Maro D’Italia FP104 toilet seat from Tooaleta in mid May. It arrived (after us having to chase for delivery information) and when we installed it there were missing parts (2 small nozzles that we can’t use the bidet part of the seat without). My partner contacted Tooaleta on 7th June and was told these would be sent via FedEx the next day
having not received these we chased 2 weeks later
we are still waiting on a response and the missing parts. I have tried to contact them again today using all four of the phone numbers on their website (inc the 2 non UK numbers) and all of them are ‘incorrect’. Really disappointed as we now have a bidet toilet seat where the bidet option doesn’t work.

2023幎6月29日
自発的なレビュヌ
5぀星のうち1の評䟡

Alert! Scam

Order number 2300531

We've ordered 3 GROHE Sensia Arena 2.0. Payed 5151.29 euro 2.5 month ago and... didn't get them.
There were a lot of messages that one of the toilets is broken, that they need time to make export declaration, then they told that delivery company cannot send to the private person, and now they do not answer for more then 2 weeks. All the phone numbers are silent. Web chat is silent. Email is silent too. They are scammers!

2023幎5月25日
自発的なレビュヌ
5぀星のうち1の評䟡

Confidence tricksters

Ordered Toto RG Lite with Toto MH pan close coupled at a cost of £2008.
Online chat service was prompt and smooth. Didn't receive confirmation email with order number etc so used online chat again to request one. Suddenly the online chat was unresponsive. Over the days that followed I sent several emails with no response, tried the online chat several times with no response and tried both phone numbers, neither of which even rung.
Eventually requested a refund and hey presto, they responded in minutes, promising delivery, it was ready to be despatched and was I sure I wanted a refund.
I insisted on the refund. That was a fortnight ago, no refund has been issued and again they aren't replying to any correspondence.
Undoubtedly the worst company I've had the misfortune to encounter, if it even is a company.

2023幎5月15日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent toilet seat bidet.

The toilet seat is excellent and is one of the best buys I have done. It's of good quality and seems study and well made and it definitely works very well. Ordering from the company was straightforward and the product arrived within two weeks from Europe. The only thing I'm slightly disappointed about is the seat is slightly smaller than the toilet in some areas as the shape is not exactly the same as the toilet itself despite all measurements were correct.

2023幎3月28日
自発的なレビュヌ
5぀星のうち1の評䟡

A "Fraudulent" company. Take your money, don't deliver!!

I gave this company a one star rating only because there isn't a zero rating!
Last year we bought and paid for delivery of a neomaster from this company. Short version: they couldn't deliver on time regardless of promises, lots of excuses why they couldn't deliver. I wrote asking for a refund after several weeks went passed of empty promises. They told me so many lies about the refund including that it had been issued on a certain date but wouldn't show in our account for 2 days. I checked each day for 3 weeks and no refund was issued. All lines of communication went silent. I ever wrote to the owner of the company who didn't have the decency to respond. So, I'm £6100 out of pocket with no Neomaster!! I have since found out from TOTO that they are not a registered supplier of TOTO products but, they buy them from another company in Scandinavia. My advice, don't touch them with a barge pole!!

2022幎4月18日
自発的なレビュヌ
5぀星のうち5の評䟡

A Perfect Transaction, Responsive & High Quality Product

Having made our purchase, we had a number of questions with regards to delivery and then installation.

On each occasion, communication was impressively fast and our questions answered, Day and night!

Upon receiving the product. It was packaged well and genuinely exceeded our expectations in regards to quality. Delivery time was perfectly acceptable and we were provided tracking information to make delivery a little more organised.

We will certainly be making further purchases in the future. Thanks to you all for your amazing help and support.

2023幎1月29日
自発的なレビュヌ
5぀星のうち1の評䟡

I ordered 3 Vitra V-Care Prime Rim-Ex


I paid 5300 euro for 3 Vitra V-Care Prime Rim-Ex Smart Wall Hung Shower toilet 7231B403-6216. İt has been 105 days since my order and no sign from them. Phone numbers on site are not reachable. Totally a scam website.

Soon I will release all the evidence on tooaleta.net. My lawyers also got an action and submit a file to German trade department.

Tooaleta.net will have an option to submit your evidences against this scam site. You can also send them to mustafa.pehlivan @ lastgear.com
My lawyers will add all other evidences to the file against this guys.

Thanks for your support to stop this scam site.

2023幎3月9日
自発的なレビュヌ

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