Travel Compendium レビュー 487

TrustScore 5段階評価の4.5

4.5

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The organisation for our London ABBA experience trip was spot on. The hotel was very good and ideally situated to make the most of our stay. The addition of two guided walks was great and most enjoyab... もっと見る

5つ星のうち4の評価

Booking says tickets within one week….didnt get them until day before event after composing to Travelzoo. TELEPHONE No. On booking details was unobtainable and contact forms were not responded to. N... もっと見る

5つ星のうち5の評価

We booked for two nights in crown plaza Kings Cross and the ABBA voyage experience. The hotel was well located with a bus stop outside Kings cross station approximately 5 mins journey time. Very... もっと見る

企業が回答しました

5つ星のうち5の評価

everything went to plan, no issues whatsoever. easy contactable with friendly staff willing to help. really good experience and will definetaly use this company again

企業情報

  1. 旅行代理店

当該企業による記述

The Travel Compendium team aims to provide our customers with memorable travel experiences at competitive prices by offering curated unique packages and a streamlined booking process. Through these packages, we can include more bang-for-your-buck. From the hotel to transfers, attractions to restaurants, we work with our partners to offer exclusive “extras” to our travelers at all points of the trip and offer packages that enhance your vacation at exceptional rates. Composed of seasoned travelers, we pride ourselves on the quality of the packages we offer for all budget ranges.


連絡先

4.5

優良

TrustScore 5段階評価の4.5

487件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 60%に回答しています

通常2週間以内に回答

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5つ星のうち5の評価

Well organised trip with great communication

The organisation for our London ABBA experience trip was spot on. The hotel was very good and ideally situated to make the most of our stay. The addition of two guided walks was great and most enjoyable. Communication with Travel Compendium was excellent and response times to questions immediate.

2026年4月8日
5つ星のうち4の評価

Pity about the detail!

Booking says tickets within one week….didnt get them until day before event after composing to Travelzoo. TELEPHONE No. On booking details was unobtainable and contact forms were not responded to. Not good!

2026年3月31日
5つ星のうち1の評価

Very disappointing experience

Very disappointing experience. What was intended to be a memorable gift for my elderly parents resulted in a stressful experience, where they were unable to check into their pre paid hotel room as Travel Compendium had not settled the bill. They were then asked to pay for their room before being allowed to check in and so far I have heard nothing from Travel Compendium to resolve the issue or obtain a refund.

2026年4月5日
5つ星のうち5の評価

really great experience

everything went to plan, no issues whatsoever. easy contactable with friendly staff willing to help. really good experience and will definetaly use this company again

2026年3月9日
5つ星のうち4の評価

We had a great time at ABBA VOYAGE and…

We had a great time at ABBA VOYAGE and the hotel was excellent. We did have a problem with Evans Evans as there wasn't a taxi to take us back to the hotel after the concert. We had to fund our own taxi. Next morning I went to the Evans Evans office to complain and ask for a refund for our taxi. At first they were not keen to pay ( £51.60 ) but eventually I managed to persuade them to play ball and they admitted liability. I've had the refund from them.

2026年3月9日
5つ星のうち4の評価

Great trip

The trip was well organised and there were no issues. The hotel was nice and the transport was well organised.

2026年3月3日
Travel Compendium ロゴ

Travel Compendium からの回答

Dear Helen,

Thank you for your kind words. 

We’re delighted to hear that you enjoyed your trip with us!

Kind regards,
-----
Rafael
Customer Support Specialist

5つ星のうち5の評価

It was so well organised

It was so well organised, fabulous trip. Only feedback I would give is to w people to come back to coach quicker after venue and leave earlier if everyone back. Makes it easier for people having to get trains

2026年3月3日
Travel Compendium ロゴ

Travel Compendium からの回答

Dear Jo,

Thank you for your kind words and for your feedback. 

We will take note of this to help us improve, and we hope to see you again in the future.

Kind regards,
-----
Rafael
Customer Support Specialist

5つ星のうち4の評価

ABBA Voyage Hotel Package

Communication was very good.

2026年3月3日
Travel Compendium ロゴ

Travel Compendium からの回答

Dear Diana,

Thank you for your kind words. 

We truly appreciate them and hope to see you again in the future.

Kind regards,
-----
Rafael
Customer Support Specialist

5つ星のうち5の評価

Abba Voyage organisation

The company organised transport to and from an event which worked smoothly. I would definitely use them again.

2026年3月8日
Travel Compendium ロゴ

Travel Compendium からの回答

Dear Hilary,

Many thanks for your kind words. 

We truly appreciate them and look forward to serving you again in the future.

Best regards,
-----
Rafael
Customer Support Specialist

5つ星のうち4の評価

ABBA Voyage trip London …

Recently used Travel Compendium for an overnight stay and tickets to see ABBA Voyage, we had a lovely time, hotel was great and all went very smoothly, my only complaint would be that you don’t get a massive amount of information prior to a week or so before you go so this could be improved ie time of the show you are going to see, what time you need to be there for the coach so you can make travel plans to get to London!

2026年2月9日
Travel Compendium ロゴ

Travel Compendium からの回答

Dear Chris,

Many thanks for your feedback, and we hope to serve you again in the future. 

We are sorry about the lack of information, as we contacted you two weeks in advance to inform you about the concert and request any further information from your side, but we did not receive any feedback.

Kind regards,
-----
Rafael
Customer Support Specialist

5つ星のうち5の評価

Fab Event

Very well run and efficient experience. Good value. Good quality hilton hotel and a fab breakfast.

2026年2月15日
Travel Compendium ロゴ

Travel Compendium からの回答

Dear Graham,

Many thanks for your kind words.

We are truly delighted to hear that you enjoyed the experience. 

It means a lot to us to know everything met your expectations.

We very much hope to welcome you again in the near future.

Kind regards,
-----
Rafael
Customer Support Specialist

5つ星のうち2の評価

Date of concert changed but we were not…

Date of concert changed but we were not informed apart from on a voucher which was to be redeemed on the tour bus. When we asked for someone to ring us urgently to discuss no call was forthcoming.

2026年1月17日
Travel Compendium ロゴ

Travel Compendium からの回答

Dear Martin,

After the solution we offered for your case — which we believe was more than fair, especially considering that the initial mistake was not on our side — we must admit that it is quite disappointing to see that you still intend to leave a negative review.

We always strive to assist our clients in the best possible way and to find reasonable solutions, even in complex situations. 

We truly regret that, despite our efforts, you feel this way.

Kind regards,
-----
Rafael
Customer Support Specialist

5つ星のうち5の評価

So easy to book and everything went…

So easy to book and everything went like clockwork

2026年1月29日
Travel Compendium ロゴ

Travel Compendium からの回答

Thank you so much for the 5-star review, Kim! We’re delighted to hear that booking was easy and everything went like clockwork. 
At Travel Compendium, we always aim to make the process smooth and stress-free. 
We really appreciate your kind words and look forward to helping with your next trip ✨✈️

5つ星のうち5の評価

Wondering experience

Wondering experience. The hotel is so near to the pickup point. Good hotel and good travel company. Perfect arrangements Thank you

2026年1月27日
Travel Compendium ロゴ

Travel Compendium からの回答

Dear Sally,

Thank you so much for your 5-star review! 
We’re happy to hear you enjoyed your trip to London.
We look forward to welcoming you again soon!

All the best from the Travel Compendium team

5つ星のうち5の評価

Marvellous

Smooth enjoyable experience Polite professional staff Easy transfer Clear instructions Fabba ABBA show!!

2026年1月11日
Travel Compendium ロゴ

Travel Compendium からの回答

Dear SJ,

Many thanks for your kind words. 

We look forward to serving you again in the future.

Kind regards,
-----
Rafael Antón
Customer Success Executive  | Travel Trade Group

5つ星のうち5の評価

Very organised

Very organised, great hotel & location. We had coach from victoria, skip the line, seated at the abba Voyager. Show amazing, thoroughly enjoyed it, recommend it! Couldn't fault anything.

2025年12月29日
Travel Compendium ロゴ

Travel Compendium からの回答

Dear Heather,

Many thanks for your kind words. 

We are delighted to hear that you enjoyed your trip so much!

We hope to assist you again on your future travels.

Kind regards,
-----
Rafael
Customer Support Specialist

5つ星のうち5の評価

ABBA Voyage and hotel package for Christmas time

Excellent package and value for money. Double Tree Hilton at Victoria was great for location and quality - lovely breakfast and service. Evan’s Evan’s Tours trip to ABBA Voyage was smooth and comfortable. A very memorable trip to end 2025.

2025年12月18日
Travel Compendium ロゴ

Travel Compendium からの回答

Dear Helen,

Many thanks for your kind words. 

We truly appreciate your feedback and look forward to welcoming you again in the future.

Kind regards,
-----
Rafael
Customer Support Specialist

5つ星のうち5の評価

The whole trip was very well organised

The whole trip was very well organised. I misunderstood the voucher for the ticket for coach and concert but it only took an email and a very quick response from Rafael to sort it out.

2025年11月14日
Travel Compendium ロゴ

Travel Compendium からの回答

Dear Janet,

Many thanks for your kind words!

We’re delighted to hear that you enjoyed your trip to London.

Best regards,
-----
Rafael
Customer Support Specialist

5つ星のうち5の評価

Well organised, thoroughly enjoyable experience

Well organised, with friendly, helpful staff. We had a little hiccup, when we arrived, the hotel had no record of our booking but I rang Travel Compendium and they sorted it in less than a minute!
(It was an error on the part of the hotel reservation staff). From our experience we would warmly recommend this company - they are reliable, professional, efficient and friendly. We had a great couple of days in London and thoroughly enjoyed the ABBA VOYAGE experience from two of the best seats in the house! 👏🏻

2025年11月13日
Travel Compendium ロゴ

Travel Compendium からの回答

Dear Christine,

Many thanks for your kind words! 

We are happy to hear that our assistance was efficient and that you enjoyed your trip to London with us.

Best regards,
-----
Rafael
Customer Support Specialist

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