The organisation for our London ABBA experience trip was spot on. The hotel was very good and ideally situated to make the most of our stay. The addition of two guided walks was great and most enjoyab... もっと見る
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Booking says tickets within one week….didnt get them until day before event after composing to Travelzoo. TELEPHONE No. On booking details was unobtainable and contact forms were not responded to. N... もっと見る
We booked for two nights in crown plaza Kings Cross and the ABBA voyage experience. The hotel was well located with a bus stop outside Kings cross station approximately 5 mins journey time. Very... もっと見る
企業が回答しました
everything went to plan, no issues whatsoever. easy contactable with friendly staff willing to help. really good experience and will definetaly use this company again
企業情報
当該企業による記述
The Travel Compendium team aims to provide our customers with memorable travel experiences at competitive prices by offering curated unique packages and a streamlined booking process. Through these packages, we can include more bang-for-your-buck. From the hotel to transfers, attractions to restaurants, we work with our partners to offer exclusive “extras” to our travelers at all points of the trip and offer packages that enhance your vacation at exceptional rates. Composed of seasoned travelers, we pride ourselves on the quality of the packages we offer for all budget ranges.
連絡先
651 N. Broad St., Suite 206, Middletown, 19801, Wilmington, 米国
- reservations@travelcompendium.com
- travelcompendium.com
4.5
優良
487件のレビュー
ネガティブなレビューの 60％に回答しています
通常2週間以内に回答
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Very Disappointed
We booked a transfer from Heathrow to Southampton. Our booking stated Booking Summary
Essentials - LHR > SOU
$340
City Walks - Royals and Landmarks Tour
Included
City Walks - Wizard Walk
Included
Private Transfer - From Heathrow Airport to Southampton Port
Included
Total incl. tax
$340
Price details
When our driver picked us up, he had no knowledge of the City Walk tours we were expecting as part of our transfer. He stated that it was not included in his instructions for the day and mentioned it was not on the way to our destination. We had planned to enjoy these tours en route to Southport, so this was very disappointing.
As a result, we arrived at our hotel far too early and were left waiting nearly five hours to check in. One of the main reasons we selected your company was because the tours were advertised as part of the transfer service. Unfortunately, this experience felt misleading and left us dissatisfied.
Given this, I will not be recommending your services in the future.
2025年8月16日
Travel Compendium からの回答
Dear Sarah,
Please note that the walking tours are not connected to the transfer service, as they are managed by separate providers.
Additionally, the walking tours are offered free of charge as a complimentary service and courtesy.
We are sorry to hear your feedback and will work to improve our communication regarding the tours.
However, we believe the information provided is quite clear, and it is at the guest’s discretion whether to enjoy the tours or not.
That being said, should you return to London, please do contact us, and we will make sure you can fully enjoy the tours.
Best regards,
-----
Rafael
Customer Support Specialist
Absolutely first class service!
Absolutely first class service!
From the initial booking, to the stay in the hotel and the pick up and drop off service to Abba Voyage was a lovely anniversary experience.
2025年8月18日
Travel Compendium からの回答
Dear Daljit,
Thank you kindly for your thoughtful words.
We’re very grateful and hope to have the pleasure of assisting you again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
Great experience
Everything was as detailed and communication was very good. Ticket information was provided timely.
2025年8月20日
Travel Compendium からの回答
Dear Squirrel,
Your kind words are greatly appreciated.
We’re delighted to hear from you and look forward to welcoming you back again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
Coldplay trip
The offer of accommodation with Coldplay tickets was very good. The hotel was ideal and a good location albeit a 15 minute walk from Kings Cross. The booking and tickets arrived on schedule and all the information provided was 1st class. Very happy with the package.
2025年8月20日
Travel Compendium からの回答
Dear Diane,
We truly appreciate your kind message.
It means a lot to us, and we hope to have the opportunity to assist you again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
Great service
Clear instructions and all information given for hotel and event attending.
Kept informed right up to departure. Very happy with service received.
2025年8月20日
Travel Compendium からの回答
Dear Naomi,
Thank you so much for your thoughtful message.
We really value your feedback and look forward to welcoming you again sometime in the future.
Best regards,
-----
Rafael
Customer Support Specialist
A very well organised trip
A very well organised trip, good hotel, coach to the venue, and great seats.
2025年8月7日
Travel Compendium からの回答
Dear Peter,
Many thanks for your kind words.
We truly appreciate it and hope to see you again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
Abba Voyage experience weekend
My friend and I booked the Abba Voyage experience through yourselves and we went this past weekend.
The hotel (DoubleTree by Hilton in Victoria) was brilliant, such an excellent location.
We then took the Evans Evans coach (the guide was brilliant) to the Abba Arena. The experience was fabulous.
We couldn't fault any of it, highly recommend your package
Thanks Jane S
2025年8月14日
Travel Compendium からの回答
Thank you so much, Jane, for your truly lovely review!
We’re absolutely delighted to hear that you and your friend had such a wonderful time on the ABBA Voyage experience. Knowing the DoubleTree by Hilton in Victoria and the Evans Evans coach (with a brilliant guide, no less!) added to the magic makes us so happy. And of course, we're thrilled that the ABBA Arena lived up to your expectations, it really is something special!
Your kind words and recommendation mean the world to us.
Thank you for choosing us to be part of your unforgettable experience, we hope to welcome you again for another amazing adventure soon!
With warmest thanks,
Travel Compendium Team!
Great service
2025年3月10日
Travel Compendium からの回答
Dear Keith,
Your thoughtful words are greatly appreciated.
We’re delighted to hear from you and hope to have the pleasure of seeing you again in the near future.
Best regards,
-----
Rafael
Customer Support Specialist
It was a wonderful experience
It was a wonderful experience. All transfers were on time and the drivers were courteous and professional.
2025年7月28日
Travel Compendium からの回答
Dear Suzanne,
We’re truly grateful for your kind feedback.
It means a lot to us, and we look forward to welcoming you again soon.
Best regards,
-----
Rafael
Customer Support Specialist
Whole experience seamless
Whole experience seamless. Decent hotel less than 5 minutes to pick up point for coach to the ABBA show (which was also excellent).
Coach drops you at the entrance and is there for you afterwards. Would not hesitate to use company again if they are involved in an event we are interested in.
2025年8月3日
Travel Compendium からの回答
Dear Graham,
Many thanks for your kind words.
We truly appreciate it and hope to see you again shortly.
Best regards,
-----
Rafael
Customer Support Specialist
Loved the car and driver
Loved the car! Plenty of room for four adults, four large suitcases, four carryons and a Paddington Bear. Driver was patient with us and charming.
2025年8月4日
Travel Compendium からの回答
Dear Mary,
Thank you so much for your kind message.
We truly appreciate it and look forward to welcoming you again in the future.
Warm regards,
-----
Rafael
Customer Support Specialist
Great trip
Great trip. Nice hotel, great service being picked up by the coach and fabulous time at concert.
2025年7月21日
Travel Compendium からの回答
Dear Mark,
Thank you so much for your lovely message.
It’s always wonderful to hear that our guests had a great experience — we truly appreciate your kind words!
Best regards,
-----
Rafael
Customer Support Specialist
This company delivered exactly what was…
This company delivered exactly what was promised! From hotel booking to show and the transfers in between everything was absolutely flawless. All paperwork was sent on time and was correct. I cannot rate this company highly enough.
2025年7月26日
Travel Compendium からの回答
Dear Lesley,
Many thanks for the kind words — we’re truly glad to hear that you enjoyed your trip with us!
Warm regards,
-----
Rafael
Customer Support Specialist
Lovely hotel and breakfast in good…
Lovely hotel and breakfast in good position.
Well organised trip on coach to Abba Arena.
Any queries dealt with in a timely fashion.
Thank You
2025年7月17日
Travel Compendium からの回答
Dear Paul,
We are very happy to hear about your satisfaction with the trip!
It was a pleasure assisting you, and we hope to welcome you again in the future.
Warm regards,
-----
Rafael
Customer Support Specialist
Fantastic experience and value for…
Booked tickets for Abba Voyage and two night stay in London. Fantastic experience and value for money.
2025年7月28日
Travel Compendium からの回答
Dear Mark,
Many thanks for your kind words.
We truly appreciate it and hope to have the pleasure of serving you again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
Great Service
On time pickup and arrival at destination. Clean and comfortable vehicle. Courteous and friendly driver.
2025年7月5日
Travel Compendium からの回答
Dear Jeffey,
Many thanks for your kind words — we truly appreciate them!
We hope to see you again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
Excellent trip to ABBA Voyage.
Excellent trip to ABBA Voyage.
Hotel was fine and within a few minutes walk of both Victoria coach station and the pickup point for the coach to the show. All went smoothly with no queueing. Good communication.
2025年7月14日
Travel Compendium からの回答
Dear Les,
Many thanks for your kind words — they are truly appreciated.
We hope to have the pleasure of serving you again in the future!
Best regards,
-----
Rafael
Customer Support Specialist
good transport between locations
our guide Chris was great, however, i wish he would do more as a guide (explain scene, places) when we arrive at location rather than just only during travel time on the bus. makes this just more of a transportation rather than a tour guide.
2025年6月30日
Travel Compendium からの回答
Dear Estela,
Many thanks for your kind words.
We truly appreciate your feedback regarding the tour, and we hope to continue improving our services.
Best regards,
-----
Rafael
Customer Support Specialist
Very well organised.
2025年6月30日
Travel Compendium からの回答
Dear Christine,
Many thanks for your kind words — we truly appreciate them.
We hope to have the pleasure of serving you again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
Travel Compendium からの回答
Dear Barry,
Many thanks for your nice words — we truly appreciate them!
Best regards,
-----
Rafael
Customer Support Specialist
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