The organisation for our London ABBA experience trip was spot on. The hotel was very good and ideally situated to make the most of our stay. The addition of two guided walks was great and most enjoyab... もっと見る
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Booking says tickets within one week….didnt get them until day before event after composing to Travelzoo. TELEPHONE No. On booking details was unobtainable and contact forms were not responded to. N... もっと見る
We booked for two nights in crown plaza Kings Cross and the ABBA voyage experience. The hotel was well located with a bus stop outside Kings cross station approximately 5 mins journey time. Very... もっと見る
企業が回答しました
everything went to plan, no issues whatsoever. easy contactable with friendly staff willing to help. really good experience and will definetaly use this company again
企業情報
当該企業による記述
The Travel Compendium team aims to provide our customers with memorable travel experiences at competitive prices by offering curated unique packages and a streamlined booking process. Through these packages, we can include more bang-for-your-buck. From the hotel to transfers, attractions to restaurants, we work with our partners to offer exclusive “extras” to our travelers at all points of the trip and offer packages that enhance your vacation at exceptional rates. Composed of seasoned travelers, we pride ourselves on the quality of the packages we offer for all budget ranges.
連絡先
651 N. Broad St., Suite 206, Middletown, 19801, Wilmington, 米国
- reservations@travelcompendium.com
- travelcompendium.com
4.5
優良
487件のレビュー
ネガティブなレビューの 60％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The driver was on time and helpful.
The driver was on time and helpful.
However, It was stressful to not have contact with the driver prior to pick up.
2025年6月23日
Travel Compendium からの回答
Dear Kim,
We’re happy to hear that your transfer went well!
Regarding the emergency contact, the phone number to reach the driver is printed on the voucher that was sent to you. We're sorry that you didn’t notice it.
Please don’t hesitate to reach out if you need anything else.
Best regards,
-----
Rafael
Customer Support Specialist
The hotel was nice and testy and fresh…
The hotel was nice and testy and fresh breakfast, the coach arrived in time comfortable seats.
2025年6月5日
Travel Compendium からの回答
Dear Jen,
Many thanks for your kind words!
We truly appreciate them and hope to see you again in the future.
Best regards,
Kind regards,
-----
Rafael
Customer Support Specialist
Contact information a
Contact information and follow through was very good.
Very responsible and professional company.
2025年6月10日
Travel Compendium からの回答
Dear Baron,
Many thanks for your kind words – they are truly appreciated.
We’re delighted to have been of help and hope to serve you again in the future.
Warm regards,
-----
Rafael
Customer Support Specialist
Had a fantastic time ,all went to plan…
Had a fantastic time ,all went to plan and reasonably priced.
It would have been great if the Abba voyage bus pickup was at our crowne plaza hotel.
2025年6月7日
Travel Compendium からの回答
Dear Sandra,
Many thanks for your kind words—we truly appreciate them.
We’re sorry about the pick-up location; however, this is the option specified in the offer, and unfortunately, we are unable to amend it with our supplier, Evan & Evans.
Thank you for your understanding.
Please let us know if there’s anything else we can assist you with.
Best regards,
-----
Rafael
Customer Support Specialist
Driver was on time and drive was smooth…
Driver was on time and drive was smooth and uneventful.
2025年6月6日
Travel Compendium からの回答
Dear William,
Many thanks for your kind words!
We're truly happy to hear that you enjoyed your ride.
If there's anything else we can assist you with, please don't hesitate to reach out.
Kind regards,
-----
Rafael
Customer Support Specialist
Good driver
2025年5月29日
Travel Compendium からの回答
Dear Cameron,
Many thanks for your kind words — we truly appreciate them.
Hope to see you again sometime soon!
Best regards,
-----
Rafael
Customer Support Specialist
Travel Compendium からの回答
Dear Jorge,
Many thanks for your kind review – we truly appreciate it!
We hope to see you again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
Driver was non-communicative
Driver was non-communicative, almost hostile and unhelpful. Not a good first impression for people going on vacation!
2025年5月16日
Excellent service with minor challenge
Professional driver and clean, well appointed vehicle. Perfect for two people with baggage. Minor trouble connecting at the pickup point but everyone worked quickly to connect us. We overstayed at Windsor Castle (as coordinating a two hour time window with the Castle and unpredictable traffic is a challenge). We were charged a modest amount for wait time which I am fine with but perhaps you should communicate this more clearly please on your website for future travellers?
2025年5月6日
Travel Compendium からの回答
Dear Tony,
Many thanks for your message, and we’re very sorry for the inconvenience caused by the traffic.
Just to let you know, this information should be included in the voucher sent to you.
Nonetheless, we truly hope to have the opportunity to serve you again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
A Near Miss
My wife and I booked a two night break in London including the ABBA Voyage concert. When we received the vouchers the concert we were booked for was after we would have left the hotel. Fortunately Travel Compendium were able to change the dates of our hotel booking to match the concert. Other than that we had no problems.
2025年5月2日
Travel Compendium からの回答
Dear Allan,
We’re so happy to hear that your trip went well and that the modification for the concert worked out smoothly. It was our pleasure to assist you.
We hope to welcome you again in the future—safe travels until then!
Warm regards,
-----
Rafael
Customer Support Specialist
Used Travel Compensation to go and see ABBA Voyage
Used Travel Compensation to go and see ABBA Voyage. From booking, start to finish the experience we had was great. The hotel, Crown Plaza on Kings Cross Road, was good. Just up the toad there are numerous restaurants.
The ABBA experience was great. The pickup point is on Vauxhall Bridge Road, near the Victoria tube station. Direct link to Kings Cross.
2025年5月10日
Travel Compendium からの回答
Hello David!
Thank you so much for your kind words!
We're thrilled to hear you had a great experience from start to finish and that you enjoyed both the ABBA Voyage and your stay at the Crowne Plaza.
We truly appreciate you taking the time to share your feedback!
The Travel Compendium team!
Travel Compendium からの回答
Dear Allan,
Many thanks for your kind words — they’re truly appreciated!
We hope to have the pleasure of welcoming you again in the future.
Warm regards,
-----
Rafael
Customer Support Specialist
reservations@travelcompendium.com (mailto:reservations@travelcompendium.com) | +1 302 330 29 53
www.travelcompendium.com (http://www.travelcompendium.com/)
Travel compendium were excellent to…
Travel compendium were excellent to deal with. Any concerns / questions sorted immediately by Rafael. Our trip to London and the ABBA Voyage concert was brilliant and very well organised. The Wizard walk interesting - Sebastian was very friendly and knowledgable. Hotel easy to find from the station, breakfast excellent.
Thank you. We would definitely book with you again.
2025年5月1日
Travel Compendium からの回答
Dear Debra,
Many thanks for your kind words about the members of our Customer Support Team.
We’re truly happy to hear that you enjoyed your stay in London, and we hope to see you again in the future!
Best regards,
-----
Rafael
Customer Support Specialist
reservations@travelcompendium.com (mailto:reservations@travelcompendium.com) | +1 302 330 29 53
www.travelcompendium.com (http://www.travelcompendium.com/)
Travel Compendium からの回答
Dear Bessie,
We’re so happy to hear that your experience was so good and that you truly enjoyed your trip!
Thank you for sharing your feedback — it means a lot to us.
Best regards,
-----
Rafael
Customer Support Specialist
reservations@travelcompendium.com (mailto:reservations@travelcompendium.com) | +1 302 330 29 53
www.travelcompendium.com (http://www.travelcompendium.com/)
Disappointing
We booked a package deal which included 2 nights accommodation in Edinburgh and a walking tour. The accommodation was fine. The walking tour was seemingly never booked. We waited for a tour operator that never showed. Wont be using Travel compendium again.
2025年4月26日
Superb ABBA Voyage experience!!
Perfect from start to finish! The service provided by TC was outstanding. We booked for the Abba Voyage Experience and what was promised was delivered in full. Flexibility when a change of date was requested, excellent hotel, quality transport to and from venue, priority entry, great seats. The whole experience for our group of four could not have gone better. This was a package offered by Travelzoo delivered to perfection by Travel Compendium and Evan Evans Tours.
2025年4月5日
Travel Compendium からの回答
Dear Lenmar,
Thanks a lot for your nice words!
We're so happy to hear about your amazing trip, and we're always here to help you with anything you need.
I wish you many more great adventures ahead!
Best regards,
-----
Rafael
Customer Support Specialist
I wrote a review earlier in the year…
I wrote a review earlier in the year about not being able to contact Travel Compendium on an urgent matter.
I would like to say that they have since been in touch with me and this is now very kindly being dealt with in a compassionate manner.
2025年1月15日
自発的なレビュー
Travel Compendium からの回答
Hello Barbara!
Thank you for your review
We are happy to read that finally our team was able to handle the situation and apply a resolution to your particular case
We hope to see you soon in Travel Compendium and help you with your following holidays
Our best wishes
The Travel Compendium Team
Travel Compendium からの回答
Dear Jane,
Many thanks for your kind words!
We’re truly happy to hear about your amazing experience, and we hope to see you again in the future.
I wish you all the best until then!
Warm regards,
-----
Rafael
Customer Support Specialist
Travel Compendium からの回答
Dear Sue,
Many thanks for your kind feedback!
We truly appreciate it and hope to see you again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
Disappointed that the hotel was not…
Disappointed that the hotel was not near the coach pickup for Abba
2025年3月19日
Travel Compendium からの回答
Hello Sandie!
Thank you for your feedback.
We understand your concerns regarding the hotel location and the coach pickup. We make every effort to ensure that all details, including pickup locations, are communicated well in advance and are confirmed with our customers.
We appreciate your comments and will continue to work hard to improve our service to provide the best possible experience.
Thank you for your understanding and we hope to see you soon
The Travel Compendium Team!
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