The organisation for our London ABBA experience trip was spot on. The hotel was very good and ideally situated to make the most of our stay. The addition of two guided walks was great and most enjoyab... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Booking says tickets within one week….didnt get them until day before event after composing to Travelzoo. TELEPHONE No. On booking details was unobtainable and contact forms were not responded to. N... もっと見る
We booked for two nights in crown plaza Kings Cross and the ABBA voyage experience. The hotel was well located with a bus stop outside Kings cross station approximately 5 mins journey time. Very... もっと見る
企業が回答しました
everything went to plan, no issues whatsoever. easy contactable with friendly staff willing to help. really good experience and will definetaly use this company again
企業情報
当該企業による記述
The Travel Compendium team aims to provide our customers with memorable travel experiences at competitive prices by offering curated unique packages and a streamlined booking process. Through these packages, we can include more bang-for-your-buck. From the hotel to transfers, attractions to restaurants, we work with our partners to offer exclusive “extras” to our travelers at all points of the trip and offer packages that enhance your vacation at exceptional rates. Composed of seasoned travelers, we pride ourselves on the quality of the packages we offer for all budget ranges.
連絡先
651 N. Broad St., Suite 206, Middletown, 19801, Wilmington, 米国
- reservations@travelcompendium.com
- travelcompendium.com
4.5
優良
487件のレビュー
ネガティブなレビューの 60％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Travel Compendium からの回答
Dear M. Evans,
We’re delighted to hear that you had an excellent stay!
Your kind words mean a lot to us.
We look forward to welcoming you back again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
Hotel was fabulous service and staff…
Hotel was fabulous service and staff excellent.
Theatre experience & transport from Evan Evan’s was also excellent.
Would recommend and use your company again.
2025年3月12日
Travel Compendium からの回答
Dear Carole,
We really appreciate your kind words! I
It’s great to hear that your weekend in London lived up to your expectations.
We hope to welcome you again in the future!
Best regards,
-----
Rafael
Customer Support Specialist
Great value weekend
Wanted to see ABBA voyage so booked weekend in London with Travel compendium. We had 4 star Crown plaza hotel in Kings Cross B & B and dance tickets for ABBA plus transfers to and from the arena. It was great value.
All communication from TC was prompt and clear.
We had a great time thanks.
2025年3月7日
Travel Compendium からの回答
Dear Fiona,
Thank you for your kind words!
We’re happy to hear that you enjoyed your weekend in London as expected.
We hope to see you again in the future!
Best regards,
-----
Rafael
Customer Support Specialist
All instructions well communicated and…
All instructions well communicated and helpful when one of the show times had to be changed
2025年3月7日
Travel Compendium からの回答
Dear Wendy,
Thank you for your kind words!
We truly appreciate it and hope to see you again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
Voyager fanastic
hotel was excellent and event was great. coach transfer location not easy to find but efficient transfer.
2025年3月15日
Travel Compendium からの回答
Dear Steve,
Many thanks for your feedback!
We appreciate your input and will make an effort to be clearer about the pick-up location for the transfer in the future.
Please let us know if there’s anything else we can assist you with.
Best regards,
-----
Rafael
Customer Support Specialist
Very good value Abba Voyage package
Very good value Abba Voyage package. The Crown Plaza Hotel at Kings Cross was excellent.
We also found the 2 walking tours very interesting.
Transfer coach to Abba Voyage ran smoothly.
The only criticism is the fact that you have to make your own way to the hotel which is a 20 minute walk.
Also for the walking tours which started from Trafalgar Square and to Vauxhall Bridge for Abba pick up.
This wasn't a problem for us but not clear on booking so might cause an issue for less mobile people or those not familiar with London.
2025年3月4日
Travel Compendium からの回答
Dear Julie,
Many thanks for your kind words! We truly appreciate your feedback and hope to see you again in the future.
We’re sorry that the pick-up point for the ABBA concert is not the hotel; however, this information is clearly stated at the time of booking.
Please let us know if you need any further assistance.
Best regards,
-----
Rafael
Customer Support Specialist
Hotel and ABBA Voyage package
The full package in London the Westminster hotel and the ABBA VOYAGE concert was amazing ,all the staff in the hotel were very friendly and helpful, the rooms were lovely and comfortable. The journey to the ABBA venue was smooth running from getting picked up , the show was amazing and the coach trip back , we would definitely book through the company again .
2025年3月7日
Travel Compendium からの回答
Dear Wilson,
We're very happy to hear about your amazing experience on your London trip! It’s always great to know that everything went well.
We’d love to see you again in the future!
Best regards,
-----
Rafael
Travel Compendium からの回答
Hi Nicholas!
Thank you for the wonderful feedback!
We're thrilled to hear everything went smoothly and that you found great value in our services. It's our goal to make things as easy as possible for you, and we're so glad we could meet your expectations.
Hope you enjoyed your holidays with us and we would love to see you back soon!
The Travel Compendium Team
It all works out in the end…
My health took a turn for unhealthy and dates were interfered with hospital ..travel compendium took it all on and rearranged everything ..very competent team.
2025年3月7日
Travel Compendium からの回答
Hello Nigel!
Thank you so much for your kind words!
We're glad we could assist in making the process smoother for you during that time. Our team works hard to provide the best support, and we're happy we could help rearrange everything for you.
We hope to see you back soon again and we hope you can enjoy more holidays with us!
The Travel Compendium Team
ABBA VOYAGE TRIP
We went on a two night Abba break to London. No problems whatsoever. Everything ran smoothly. Would have no hesitation about booking another trip with them. ABBA WAS FABULOUS
2025年3月4日
Travel Compendium からの回答
Hello Maria!
Thank you for your kind review!
We're so happy to hear that everything went smoothly during your two-night ABBA break in London.
It's wonderful to know that you had such a great time and enjoyed the ABBA experience.
We’d love to welcome you back for another trip anytime – no hesitation needed!
Thanks again for choosing us!
The Travel Compendium Team
Pick up was badly organised!!
2025年3月3日
Travel Compendium からの回答
Hi Nicola!
Thank you for sharing your feedback.
We sincerely apologize for the inconvenience caused by the delay in the tour departure. We understand how this affected your experience. Unfortunately, due to unforeseen road closures, the delay was beyond our control.
However, we do appreciate your comments and will continue working hard to improve our service and ensure a smoother experience in the future.
Thank you for your understanding and we hope to see you soon
Travel Compendium Team!
ABBA in London
From the time we met the guy at your office till we were dropped off at Victoria Station the organising was excellent! We were given clear instructions when we arrived at ABBA the Voyage - so everything went smoothly at the venue. At the finish the coach was where we left it (so close to the venue) so we got away quickly for journey back. Comfy coach too!
2025年3月6日
Travel Compendium からの回答
Dear Maggie
Thank you so much for your wonderful review!
We're thrilled to hear that you had such a smooth and enjoyable experience from start to finish.
It's great to know that the clear instructions and convenient coach location helped make your visit to ABBA Voyage stress-free. We're also pleased to hear that you found the coach comfortable for your journey back.
Your feedback means a lot to us, and we hope to welcome you again for another fantastic experience!
The Travel Compendium Team
Great show with good organisation
Overall we enjoyed the Abba Voyage experience. The show was brilliant but some of the travel arrangements were difficult, as the Crown Plaza Hotel was located in a different part of London to the other area’s that we needed to get to such as the coach pick up spot. Would have been better if the hotel was nearby to the coach pick up spot. Evan Evans tours were very good with helpful staff.
2025年3月6日
Travel Compendium からの回答
Dear Ivor,
Thank you for your feedback!
We're delighted to hear you enjoyed the ABBA Voyage show and had a positive experience us! Also, we appreciate your comments regarding the hotel location and travel arrangements.
As mentioned during the booking process, transfer services are not included, but we understand how this could have made your journey more convenient.
We hope to welcome you back soon for another fantastic experience!
The Travel Compendium Team
We booked for two nights in crown plaza plus ABBA voyage experience
We booked for two nights in crown plaza Kings Cross and the ABBA voyage experience.
The hotel was well located with a bus stop outside Kings cross station approximately 5 mins journey time.
Very pleasant staff, room was great with everything we needed. Evans evans coach company were extremely helpful and we really enjoyed ABBA.
The staff at Travel Compendium were again pleasant, our enquiries were promptly answered .
Would highly recommend using this company without hesitation.
Very professional
2025年2月18日
Travel Compendium からの回答
Dear Maureen
Thank you so much for your wonderful review!
We're thrilled to hear that you had a great experience at the Crowne Plaza Kings Cross and enjoyed the ABBA Voyage show.
It's fantastic that the hotel's location, staff, and room met your expectations, and we're glad everyone helped make your trip even more enjoyable.
We're also happy to hear that Travel Compendium was able to assist with your inquiries in a timely manner. Your kind words mean a lot, and we truly appreciate your recommendation.
We look forward to helping you plan another memorable trip in the future!
Travel Compendium Team
Everything ran exactly as described
Everything ran exactly as described. Hotel was very good.
2025年2月19日
Travel Compendium からの回答
Dear Margaret,
We're very happy to hear that your trip went exactly as planned!
Looking forward to welcoming you again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
Well planned experience …
Everything that was planned to happen was on time and everyone involved was very helpful and made the experience great. Can't fault anything.
2025年2月22日
Travel Compendium からの回答
Dear Kim
Thank you so much for your wonderful feedback!
We’re thrilled to hear that everything went smoothly and that our team was able to make your experience enjoyable.
It’s always great to know that our efforts to provide a seamless trip paid off.
We hope to welcome you again soon for another fantastic experience!
The Team at Travel Compendium
This trip was for three days including…
This trip was for three days including a Abba show. Around five weeks before the trip the Abba concert was cancelled this was a real disappointment. We were give the option of a refund , tickets for the abba concert the day before or the holiday rebooking.
I had issues with communicating with the company so I contacted the London tour company who were putting the transport together for the abba concert. They confirmed the concert had been cancelled.They informed me the option to attend the day before but the timings were too early. ( The times for the new show were never communicated)
I asked the travel tour company for travel compendiums phone number. I tried to call this but found out the company is based on America. I then phoned the crown plaza the hotel we were supposed to be staying at imagine my shock when they said they had no booking in my name. I was now very worried, however it turned out they had booked the rooms using my first name and the surname of my friend who I was traveling with.
Well we went to London had a great time and was refunded the Abba money so all was well in the end.
2025年2月21日
Travel Compendium からの回答
Hi Jonathan!
Thank you so much for sharing your experience, and we’re really sorry to hear about the confusion and inconvenience you faced during your trip.
We completely understand how disappointing the cancellation of the ABBA concert must have been, and we’re glad to hear that everything worked out in the end.
We’ll certainly look into making the information clearer and more accessible for future travelers.
It’s great to hear that you had a fantastic time in London, despite the hiccups, and we’re so happy that the issue with your booking was eventually resolved.
Thank you for your patience, and we hope to welcome you on another trip soon!
The Team at Travel Compendium
Travel Compendium からの回答
Dear Babs,
We're so happy to hear about your satisfaction with the trip and the show!
We hope to welcome you again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
Travel Compendium からの回答
Dear C Roberts,
We're so happy to hear that you enjoyed your trip and the performance!
Hope to see you again in the future.
Best regards,
-----
Rafael
Customer Support Specialist
Excellent
Excellent support through email, fast and efficient. Trip has been seamless, transfers, coach, event tickets superb and hotel great.
2025年2月25日
Travel Compendium からの回答
Dear Hilary,
Many thanks for your kind words!
We're very happy to hear your positive feedback about our customer service, as well as your experience with the hotel and the event.
Looking forward to welcoming you again in the future!
Best regards,
-----
Rafael
Customer Support Specialist
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。