Travel Department レビュー 

Fantastic scenery. Also, everything promised on the website was delivered thanks to efficient booking staff, tour guide and coach driver. And the weather was great too!
Holiday: Western Canada and the Rockies

I recently travelled to the Sorrento Coast, Pompeii & Capri with the Travel Department. The overall holiday was very enjoyable, and the excursions were excellent. However, the hotel let the experience down in a few important ways.
The hotel was too far from the center of Sorrento, making it costly to travel in and out by taxi. Although a shuttle service was provided, it had to be booked well in advance and only accommodated eight people, so it was rarely possible to secure a place.
The hotel itself was old‑worldly, with beautiful views and the rooms were acceptable, but the evening meals were disappointing. The food was bland with very limited variety, and surprisingly there were no lasagne or pasta dishes offered — which felt unusual given we were in Italy.
Overall, the trip was memorable and enjoyable, but the hotel location and dining experience need improvement.

Organized efficient and helpful

Fantastic holiday, hotel was lovely, the guide Max was absolutely fantastic.

Wonderful experience with excellent guides..Hotel was very nice and meals were good with attentive staff..will definitely consider another TD Active holiday. Highly recommended .

We had a great week of hillwalking with our excellent guides, Hose and Poala, who were very kind, caring and professional.

Very helpful,friendly staff. Small mistake with spelling one of our names which was a problem when checking in but not serious. Very well organised. Good value.

Great organisation, guides and fabulous group

Everything went smoothly . My room was disappointing but our tour guide was excellent

Wonderful holiday in Namibia - spectacular scenery, marvellous wildlife, wonderful people, great accommodation and delicious food - great guide too.
Cancelled return flight took a bit of the gloss off. Getting partial refund.

If you’re looking for a hassle-free trip where all your needs are catered for, it would be hard to look beyond The Travel Department. Booking is straightforward, pre-travel information is clear, coach transfers easy, hotel check-in pre-arranged, informative and friendly guides, packed itinerary included and excellent accomodation.

Thanks to Travel Department for organising fabulous trip to Norway.l have taken several trips in Europe with them and find them always reliable, consistent and well experienced.
This trip was very varied with carefully chosen hotels,well guided,punctual and wonderfully scenic trips and abundance of food on scheduled meals.
I look forward to future trips Anne Holland

Great Location, great guide in Laura, great hotel and great group and the perfect balance between day trips and leisure days.

Travelled to Japan on May 12th this year. Though the trip was very expensive I chose the Travel Department because of their reputation. Due to the breakout of war in the Middle East we had to wait until very late on to know what route our flights would take. Eventually we were told that we would be flying to Japan via Beijing using Hainan airlines and that on the way home we we have to fly from Tokyo to Osaka, then have a six hour wait before our flight to Beijing and an eleven hour wait for our flight home. I rang up and said that I was not interested in spending two of the twelve day trip flying via China. I was told that it was too near departure time to be given a refund or an alternative trip. The airline was shocking,food inedible, service appalling and planes very substandard. We had been booked on Emirates and were given false assurances that the level of service on Hainann was on a par. Japan was beautiful but the trip was rushed because the guides tried to fit a twelve day trip into ten days. Hotels were lovely,trips within Japan very interesting but it was completely overshadowed by the awful journey to and from Dublin. It was particularly galling to find out that another traveller was given a full refund when they said they did not want to use this airline even though the rest of us were told it was too near departure time to get a refund. I put all of my issues to the company on my return home and I was appalled by their attitude. I was offered a 300 euro voucher as an apology and eventually the offer of a 300 euro refund when I explained that I would never be travelling with them again. The trip cost 8750 euros and they were offering 300 euros compensation! It is noteworthy that the trips to Japan now being advertised by the company have switched to Turkish Airlines instead of Hainann Airlines.

Our 5th trip away with Travel Dept. This one to Sorrento Pompeii and Capri. Very enjoyable ,great guide Lorenzo. Hotel 🏨 up in the hills above Sorrento. Lovely terrace to dine on every evening. Day trips just long enough. Staff were excellent. We’ll be booking again for a trip or two next year

Location LLe De Re near Lar Rochelle.
Lovely clean roomy house and an ideal holiday home for a large group. There were 14 adults and this house was able to cater easily with the big group.
The location was fantastic and loads of restaurants etc.
All the bedrooms had en suite which was great.

Very well organised, nice mix of tour and rest days, excellent tour guide Alessandra

Great guides, fantastic locations and adventures, excellent planning and back-up. We have been on 15 trips since 2013. Only one disappointed and that was down to some unfortunate stresses with the participant, beyond the control of TD. Top of our preferences would be Budapest and Prague, Como, Andalusia, Puglia, Barcelona and Greece. High class travel venues and organisation.

Great service, didn’t have to think for myself.

No useful communication when the flights (JNB to LHR and LHR to DUB) were cancelled. TD decided that flights over 2 days after original ones were a satisfactory alternative, but didn't tell me why. They told me there were no other flights, but I was able to buy flights home through Dubai that got me back a few hours after the original flights. There were also flights direct to Frankfurt, Zurich and other European cities that I had asked TD if they could book for me before this, but they never replied to me on this.

No communication from Travel Department after I returned home. All communication instigated by me.
Had to do all the chasing for refunds etc. So some basic...well any...communication would be an improvement. Being stranded 6000km from home, with next to no help is, not something that a travel company should ever let happen but Travel Department seems to think it was fine in this case.