Travel Money NZ ロゎ
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Travel Money NZ レビュヌ 

2,447
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TrustScore 5段階評䟡の4.5

4.5

旅行・䌑暇
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5぀星のうち5の評䟡

Hayley at the Northlands branch gave me exceptional customer service when I needed currency for a recent trip. I had tried 4 other companies/stores prior to ringing Travel Money NZ, and none of them c... もっず芋る

5぀星のうち5の評䟡

An opportunity to express my thanks to the young man (who resides in Te Puke)...unfortunately I did not ask his name. He was so helpful and went beyond the call of duty to produce three "NEW" Yen no... もっず芋る

5぀星のうち4の評䟡

The best part is having a range of currency which banks certainly do not carry. However for the main currencies, the exchange rate is not so wonderful. And legally you cannot advertise that you price... もっず芋る

5぀星のうち5の評䟡

A very pleasant experience as a new customer although I cannot remember being told what the rate was even though it was held for 2 days and turned out to be higher than the bank rate. I will request... もっず芋る

䌁業情報

  1. 旅行・䌑暇

さたざたな倖郚゜ヌスから提䟛された情報

At Travel Money NZ, we’re all about helping you make the most of your travel money. Whether you’re travelling for business or leisure, sending funds to a loved one on the other side of the world, looking for affordable travel insurance or shopping around for a reliable travel money card, we aim to take the hassle out of organising all your travel money needs.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

2447件のレビュヌ

5぀星
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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(2,447)

過去12か月のレビュヌ数: 2件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち3の評䟡

I expected a better rate from the


I expected a better rate from the competition.

2020幎2月24日
自発的なレビュヌ
Travel Money NZ ロゎ

Travel Money NZ からの回答

Hello,

Thanks for taking the time to provide feedback. We're disappointed you aren't happy with the rate you received from our Best Price Guarantee. We aim to provide value to our customers in other areas, such as providing exceptional. Our team are currency experts and can offer our customers with budget/planning advice for your travel money, ultimately saving you more.

Thanks,
Ziah

5぀星のうち3の評䟡

My card was hacked after 3 weeks of


My card was hacked after 3 weeks of travel .
I was unable to get a replacement due to the fact that I was not long enough in one city.
I would advise people to be careful when loading your money on one card.

2020幎2月20日
自発的なレビュヌ
Travel Money NZ ロゎ

Travel Money NZ からの回答

Hey Kerry,

We can understand the impact this would have had on your trip, it's not an ideal situation! It's always a good idea to chat to our team as they can assess your eligibility for accessing emergency funds while overseas. We don't advise customers to place all of their funds on the card before going overseas, rather topping up as necessary is the best way to go.

Thanks,
Ziah

5぀星のうち3の評䟡

It's accepted as a credit card not as a


It's accepted as a credit card not as a debit card.

2020幎2月19日
自発的なレビュヌ
Travel Money NZ ロゎ

Travel Money NZ からの回答

Hey Josiele,

That's correct, you must select 'credit' when making purchases. Unlike a credit card however you can only spend the amount loaded on the card which makes it a debit card :)

Thanks,
Ziah

5぀星のうち5の評䟡

Excellent Service

It was an excellent service. Very friendly and helpful and quick. I recommend Travel Money NZ to anyone who wish to get a good service value for money. Upadewa Galla, AUSTRALIA

2020幎2月19日
自発的なレビュヌ
5぀星のうち1の評䟡

Went to the Shirley branch on Sunday

Went to the Shirley branch on Sunday, I asked the attendant to beat the price for USD that ASB bank was paying (operating in that moment opposite to Travel Money Shop), he tells me that he can't beat it as is Sunday and the banks don't trade currency on Sundays.
Went to the bank, they certainly operate with currencies on Sunday.
Come back to the shop, the guy makes a not too convincing "call to the manager" (on Sunday), and "the manager" approves the sale...

basically, you guys are lying to the clients or misinforming at least.

2020幎2月18日
自発的なレビュヌ
Travel Money NZ ロゎ

Travel Money NZ からの回答

Hey Patricio,

This is not what we want to hear! We're disappointed this has been your experience with our service. It's understandable that you feel misinformed, your feedback will be passed on as we'd like to ensure this doesn't happen again.

Thanks,
Ziah

5぀星のうち3の評䟡

Good service however the perspex panel


Good service however the perspex panel did male it difficult to hear the teller clearly

2020幎2月17日
自発的なレビュヌ
Travel Money NZ ロゎ

Travel Money NZ からの回答

Hey Jacqui,

Thanks for letting us know about your experience with our service. We appreciate the valuable feedback and will pass this on! If you'd like to discuss your experience any further please send this through to feedback@travelmoney.co.nz.

Thanks,
Ziah

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