Aaron was amazing to work with he started from the beginning to the ending. I reviewed comments and I asked to speak to him. I spoke with him and he helped a lot very pleased that we worked with him a... ãã£ãšèŠã
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The 4-star rating is a mix of our experience with Travelocase and with their staff member, Sharon! Sharon was amazing and very helpful in making sure we understood what our ticket did and didn't allow... ãã£ãšèŠã
I checked us both in today. I do appreciate the fact that your company monitored our flight plans and offered boarding passes. Thank you for being so professional and efficient. We will definitely con... ãã£ãšèŠã
Sharon sent us our boarding passes even though I got them off the Delta app as well. This review has nothing to do with Sharon. Only thing Iâm not happy about with this company is they advertise one... ãã£ãšèŠã
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Our vision is to empower the traveler with reduce travel costs and offer a hassle-free booking experience to our customers.We offer private and negotiated airfares to our clients. If you're looking for discounted airline tickets or customized vacation packages you can find it all here with us.
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17662 Irvine Blvd, Suite 1, Tustin, CA 92780, USA, 92780, Tustin, ç±³åœ
- 1(800) 801 2668
- Care@travelocase.com
- travelocase.com
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Jake sent me my boarding pass and madeâŠ
Jake sent me my boarding pass and made sure it was correct.
Jasmine was extremely helpful inâŠ
Jasmine was extremely helpful in finding flights that matched our needs. She was patient with me as I needed to pass all of the reservation through to my husband. She was very accommodating and knowledgeable on the flights that we needed.
Jasmine Smith was very helpful
Jasmine Smith was very helpful
Thanks for helping
Sharon rose
Sharon helped me with the e-tickets andâŠ
Sharon helped me with the e-tickets and was helpful with the confirmation
Sharon was very helpful,and very kind
Sharon was very helpful,and very kind. And helped me very well and knowledgeable.
Sharon helped me with my tickets andâŠ
Sharon helped me with my tickets and broading passes.
Sharon helped me with my e tickets
Sharon helped me with my e tickets
Jake itâs really helpful with myâŠ
Jake itâs really helpful with my boarding pass his very patient with me I will give him more then 5 stars thanks Jake for everything.
Jake helpful for boarding pass
Jake helpful for boarding pass. Today 08/24/2026
Thank you Aaron!!
There was a misunderstanding on my part of the terms and conditions, and Aaron Samuel made sure to take care of my mother and I and ensure that our flight was refunded during our financial hardship. God bless Aaron!
Sharon was great
Jake sent me the flight info
Jake sent me the flight info. Very helpful
Jake was great!
Good services
I had the worst experience with thisâŠ
I had the worst experience with this company. Here is how their scam works: you pay to book your tickets through the travelocase website. Next, they never send your tickets/airline confirmation number to your email, so you have to call them and ask why it didnât arrive. Then, they proceed to tell you one of a few scenarios (your flight doesnât include baggage, doesnât include assigned seats, the seats are too limited, etc) and ultimately try to upcharge you for hundreds/thousands more than you paid. In our case, the money never came out of our account although we entered our payment info, and they said our choices were either 1) pay to upgrade or 2)cancel our order. When we called the actual airline ourselves, they said the ticket numbers they provided to us and the confirmation code didnât exist.
Ultimately, we had to change our card number and learned a hard lesson: donât book through a 3rd party, especially Travelocase.
He was very helpful letting us knowâŠAaron Samuel
He was very helpful letting us know everything was having with this flight
Sharon was very helpful and sent me ourâŠ
Sharon was very helpful and sent me our boarding passes.
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