Travelport レビュー 

58
•
TrustScore 5段階評価の1.5

1.5

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5つ星のうち1の評価

Bait and switch. Gave me a decent price was told the deal was not completed until there was a verbal agreement next morning got a call informing me there was no more economy seating. I would have to a... もっと見る

5つ星のうち1の評価

Hi All, This is the worst company/ agency ever. Poor customer service I ever experienced. Never buy cheap air tickets from this website. They lock price tickets so you have no options that to purchas... もっと見る

企業が回答しました

5つ星のうち1の評価

This company is a scam. When you call them out on their function less products you will get a call from a lady by the name of Averil, who firstly need to be taught manners and shouts over the top.... もっと見る

企業が回答しました

5つ星のうち1の評価

Less than a star if that was an option. This company will bait you to give them money for ticket price that doesn’t exist then email you with a different price and additional money needed to actually... もっと見る

企業が回答しました

企業情報

  1. ソフトウェア企業

当該企業による記述

Travelport is a global travel technology company that operates a business-to-business (B2B) platform. We provide a modern retailing marketplace that connects travel suppliers—such as airlines, hotels, and car rental companies—with travel agencies around the world. Our platform enables these businesses to distribute and personalize their content efficiently, helping agencies serve travelers better. Please note: Travelport does not sell flights, holidays, or travel services directly to consumers. We are not a travel agency, and we do not handle individual bookings or customer service for travelers. If you are a consumer who has booked travel through a company with a similar name, it is likely unrelated to Travelport.


連絡先

1.5

ひどい

TrustScore 5段階評価の1.5

58件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.5

すべてのレビュー

(58)

過去12か月のレビュー数: 7件

レビューを書く
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5つ星のうち1の評価

Bait and switch

Bait and switch. Gave me a decent price was told the deal was not completed until there was a verbal agreement next morning got a call informing me there was no more economy seating. I would have to accept a seat in the main cabin for > 500.00 more. I asked him to repeat that! He did and I said no im not interested. Remember there's NO deal until theres an agreement. I dont agree. cancel this immediately and hung up I later I got another call informing me I owed them money. I replied no this was cancelled .she said I dont see it canelled I said yes it was now get the hell off my Phone and dont call here again and i shut off my card. People should be able to have a better idea of who's these thieves are! Wasting your time your money and your trust . I have no respect for the net!!!! None!. It gets worse all the time and the public is the victim

2026年9月27日
自発的なレビュー
5つ星のうち1の評価

⭐☆☆☆☆

⭐☆☆☆☆ – Never Again. This Company Uses a Bait-and-Switch Tactic.
I would never book through this company again, and I strongly encourage others to think twice before doing so.
I booked and paid in full for flights that were advertised and confirmed. The very next day, I received a phone call informing me that my husband "no longer had a seat" on the flight we had already purchased. Instead of honoring the reservation they sold us, I was given two unacceptable options:
Pay nearly double the original price for different flights because the fare I purchased was supposedly only a "promotional" price.
Keep the original price, but completely change our travel dates.
That is not customer service—that is a classic bait-and-switch.
The purpose of a promotion is to attract customers with a legitimate offer, not to sell a flight and then call the next day demanding significantly more money because the original fare is suddenly unavailable.
What made this even more upsetting is that these flights were for my husband to come home and spend the holidays with family. Instead of looking forward to our trip, I spent hours arguing just to find a way to get him home.
In the end, I had no real choice but to use the funds before losing them. Now I'm paying even more because I had to purchase a one-way ticket, and I have to drive an extra hour to a completely different airport just to pick him up. This entire situation has cost me additional time, money, and unnecessary stress.
If you decide to book with this company, read every word of the fine print—especially anything mentioning "flexibility." In my experience, "flexibility" meant they could remove us from our confirmed flight and expect us to pay substantially more for different flights or completely rearrange our travel plans.
This has been one of the most frustrating travel booking experiences I've ever had. I will never use this company again, and I would never recommend them to friends or family. Save yourself the stress and book directly with the airline instead.

2026年6月11日
自発的なレビュー
5つ星のうち1の評価

Non-responsive Travelport

I have been struggling to get through to Travelport. I called Travelport SA and I was told I would be referred to a Consultant and that took days. Eventually he got in touch and I immediately responded as this urgent for me to proceed with IATA application. A month later I am still waiting for any form of acknowledgement and the way forward.

2025年10月27日
自発的なレビュー
5つ星のうち1の評価

Favouritism and lack of decent consumer leverage

Let’s go from the beginning. I was trying to find a means to integrate a GDS onto a travel website that I intend to deploy.
As I communicated with a person who works there by name Henry De costa it seemed to start off smoothly.
Until I got a response after opening up my specifications on a new travel agency it seemed he only really just copied and pasted the last email with no intellect to respond specifically to my last communication in a conversation just a copy and paste . That I feel is poor communication and service I do not approve of. Therefore I do think they don’t communicate properly. After outlining this he says that they won’t offer the service. Basically they just deny whoever they want and favour others over you. No consumer leverage just always deny service to people who are new with an ambition to start a new travel agency. Do not bother with them.

2025年9月26日
自発的なレビュー
5つ星のうち1の評価

I’m wr⚠️ WARNING: SCAM WEBSITE – DO NOT TRUST THIS COMPANY ⚠️iting this review to warn others…

I’m writing this review to warn others not to fall for this fraudulent travel site. I was misled into thinking I had secured a confirmed flight reservation, only to find out later that no actual ticket existed.

The agents, who were extremely pushy, gave me false information about airline availability and prices. They tried to upsell me and pressured me into paying immediately, using excuses like "limited seats" or "last-minute changes." Once they had my payment, communication became vague and unhelpful.

🚨 This is a textbook bait-and-switch scam — they get you in with a fake low fare, then either try to charge more or don’t issue a ticket at all.

✔️ If you value your time, money, and sanity — stay FAR away from this site. Book directly with the airline or a trusted travel agency instead. I’ve reported them to my bank and will be filing a complaint with the Better Business Bureau and the Department of Transportation.

2025年9月23日
自発的なレビュー
Travelport ロゴ

Travelport からの回答

Thanks for taking the time to share your experience. However, it looks like this review is meant for a different company called TRAVOPORT and not TRAVELPORT. We are not a travel agency and do not provide direct bookings.

We’d recommend reaching out to the travel agency you booked with to resolve your issue.

If there’s anything related to our services that we can assist with, feel free to reach out.

5つ星のうち1の評価

Very poor experience

Very poor experience. I questioned their small print before paying and was reassured the fare (£680) would be secured if I paid the balance by 22 August. After paying, they suddenly increased the price and refused a refund, even using my email “Please book” (which they pushed me to send) to claim I accepted their terms. Now they are trying to charge a cancellation fee and making intimidating calls. Be very cautious, question everything, get everything in writing via email and do not communicate with them via WhatsApp. They email you stating that they are Travelink.

2025年8月22日
自発的なレビュー
Travelport ロゴ

Travelport からの回答

Thanks for taking the time to share your experience. However, it looks like this review is meant for a different company called TRAVOPORT and not TRAVELPORT. We are not a travel agency and do not provide direct bookings.

We’d recommend reaching out to the travel agency you booked with to resolve your issue.

If there’s anything related to our services that we can assist with, feel free to reach out.

5つ星のうち1の評価

This company is a scam

This company is a scam. When you call them out on their function less products you will get a call from a lady by the name of Averil, who firstly need to be taught manners and shouts over the top.

For the reply: You response shows exactky how arrogant you are. I never once said you are an travel agancy. I have invoices to prove its TRAVELPORT and i have emails from all your staff. Your response shows exactly tge type of organization you are and will never take responsibility for your unprofessional staff and horrific service!

2025年8月22日
自発的なレビュー
Travelport ロゴ

Travelport からの回答

Thanks for taking the time to share your experience. However, it looks like this review is meant for a different company called TRAVOPORT and not TRAVELPORT. We are not a travel agency and do not provide direct bookings.

We’d recommend reaching out to the travel agency you booked with to resolve your issue.

If there’s anything related to our services that we can assist with, feel free to reach out.

5つ星のうち1の評価

DO NOT USE THIS PLATFORM!!!

DO NOT USE THIS PLATFORM!!!
It’s the BIGGEST SCAM EVER!!!
They tell you the ticket are cheapest around and not even 24 hours later they call you and tell you that the ticket is not available and tell you that you have to pay double. I was not going to do that so I told them I wanted a refund, and they wouldn’t give it! I got it after but they were trying to keep it and say it wasn’t possible.

2025年6月23日
自発的なレビュー
Travelport ロゴ

Travelport からの回答

Thanks for taking the time to share your experience. However, it looks like this review is meant for a different company called TRAVOPORT and not TRAVELPORT. We are not a travel agency and do not provide direct bookings.

We’d recommend reaching out to the travel agency you booked with to resolve your issue.

If there’s anything related to our services that we can assist with, feel free to reach out.

5つ星のうち1の評価

Less than a star if that was an option

Less than a star if that was an option. This company will bait you to give them money for ticket price that doesn’t exist then email you with a different price and additional money needed to actually secure a legitimate ticket. They think the original money you approved with some disclosure allows them to take that money even though a ticket was never purchased. Who wants to start a class action-reply..!

2025年5月26日
自発的なレビュー
Travelport ロゴ

Travelport からの回答

Thanks for taking the time to share your experience. However, it looks like this review is meant for a different company called TRAVOPORT and not TRAVELPORT. We are not a travel agency and do not provide direct bookings.

We’d recommend reaching out to the travel agency you booked with to resolve your issue.

If there’s anything related to our services that we can assist with, feel free to reach out.

5つ星のうち1の評価

This company is a scam

This company is a scam. Please do not consider using. Don’t be deceived as they sound so friendly and accommodating if you get on a call with them but they will still burn you. Ruined my trip by taking payment and sending confirmation the. They never actually bought the ticket. By the time this was realized the flight I thought I had purchased was 250$ more expensive since it was so close to the departure date. They tried to blame me initially then back peddled and tried to say it was a credit card processing error on their part but refused to make it right. Unless you want to gamble with your traveling plans do not use this company.

2025年5月20日
自発的なレビュー
Travelport ロゴ

Travelport からの回答

Thanks for taking the time to share your experience. However, it looks like this review is meant for a different company, as we are not a travel agency and do not provide direct bookings.

We’d recommend reaching out to the travel agency you booked with to resolve your issue.

If there’s anything related to our services that we can assist with, feel free to reach out.

5つ星のうち1の評価

Absolutely a scam.

Absolutely a scam.

2025年5月7日
自発的なレビュー
Travelport ロゴ

Travelport からの回答

Thanks for taking the time to share your experience. However, it looks like this review is meant for a different company, as we are not a travel agency and do not provide direct bookings.

We’d recommend reaching out to the travel agency you booked with to resolve your issue.

If there’s anything related to our services that we can assist with, feel free to reach out.

5つ星のうち1の評価

Scam scam

Scam scam . Do not use and do not entertain them.

2025年5月4日
自発的なレビュー
Travelport ロゴ

Travelport からの回答

Thanks for taking the time to share your experience. However, it looks like this review is meant for a different company, as we are not a travel agency and do not provide direct bookings.

We’d recommend reaching out to the travel agency you booked with to resolve your issue.

If there’s anything related to our services that we can assist with, feel free to reach out.

5つ星のうち1の評価

Scam scam scam the worst agent trying…

Scam scam scam the worst agent trying to steal your money 💰 don’t use them

2025年4月11日
自発的なレビュー
Travelport ロゴ

Travelport からの回答

Thanks for taking the time to share your experience. However, it looks like this review is meant for a different company, as we are not a travel agency and do not provide direct bookings.

We’d recommend reaching out to the travel agency you booked with to resolve your issue.

If there’s anything related to our services that we can assist with, feel free to reach out.

5つ星のうち1の評価

Such a SCAM!!

Such a SCAM!!! Beware

2025年4月11日
自発的なレビュー
Travelport ロゴ

Travelport からの回答

Thanks for taking the time to share your experience. However, it looks like this review is meant for a different company, as we are not a travel agency and do not provide direct bookings.

We’d recommend reaching out to the travel agency you booked with to resolve your issue.

If there’s anything related to our services that we can assist with, feel free to reach out.

5つ星のうち1の評価

I reserved a ticket

I reserved a ticket, immediately got an email saying that there is a problem. Got a second email later that day, then a phone call and Travelport wants me to pay more money. He stated it was a standby ticket. That's not what was advertised, I refused to pay more. They're telling me that it's non refundable . I got ahold of credit card company and told them I don't recognize the purchase. TOTAL SCAM!

2025年3月27日
自発的なレビュー
Travelport ロゴ

Travelport からの回答

Thanks for taking the time to share your experience. However, it looks like this review is meant for a different company, as we are not a travel agency and do not provide direct bookings.

We’d recommend reaching out to the travel agency you booked with to resolve your issue.

If there’s anything related to our services that we can assist with, feel free to reach out.

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