Valerie was so helpful! She was very patient to listen to my issues and helped me resolve an issue I was facing when booking on time. She was very kind and made me feel extremely comfortable despite t... ãã£ãšèŠã
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I canât thank Scott enough for all his help in booking my holiday. I had an issue with the easy jet website so I had called over and Scott was amazing. He was so friendly and kind and patient. Answere... ãã£ãšèŠã
Was able to book the exact trip I wanted (not available through other sources) without any issues. Agent Michelle was extremely helpful. The process was straightforward, everything was explained and c... ãã£ãšèŠã
Daniel (a fellow Lancastrian!) was very helpful in booking our holiday to Crete, despite the system going down, he got back to us as soon as it was up and running and talked us through the whole book... ãã£ãšèŠã
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Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTAâs, Hotels and Tourist Boards to small ânew to travelâ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
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Almost impossible to contact
At busy times can be very difficult to contact. But at less busy times are very efficient and professional. Very helpful and nothing too much trouble either booking a holiday or asking for additional information after holiday is booked. Have had 5 easyjet holidays in the previous 3 years all booked through this company.
Adam - first class customer service
Adam was very professional, knowledgable and very helpful. He made sure we got exactly what we wanted, contacting the villa company with our questions. He rang back and emailed when he said he would, was very easy to get in touch with. Would definitely recommend booking with Adam.
Adam Hallsworth was so helpful
Adam Hallsworth was so helpful. After a traumatic time recently I was trying to rearrange some holiday plans and he made the whole process so much easier. Thank you Adam!
5* experience
If you get through to Adam youâre in luck, extremely helpful and positive person on the phone who helped us book our holiday without any hassle. Would definitely recommend him everytime. Thanks again.
Your staff have a good customerâŠ
Your staff have a good customer relationship i gave him ð¯ perfect.
The level of communication was so nice and you can hear him loud and clearly.
He really really worthy to commend for good job. Even though you're angry the way he speaks will.let you forget your anger he speaks joking and laugh with you to forget your sorrows. Thank u so much. Appreciate you.
Thank you Angela
Just had a great experience booking our holiday .Angela was so helpful,patient and went the extra mile to answer all our questions.So much better to actually talk to someone rather than trying to book a holiday on line .
Thanks .
I had a really good experience withâŠ
I had a really good experience with Travel Solutions Network Ltd, thanks to Vicki. From start to finish, she was incredibly helpful, patient, and genuinely went above and beyond to assist me.
I had a few queries regarding the hotel, and Vicki made sure to contact them directly to make sure everything was clarified. She really went the extra mile to check all the details for me, which I truly appreciated. Nothing felt like too much trouble for her.
She was also very quick to reply and made sure to call me back promptly, which made the whole process smooth and reassuring. As I was unsure about the different hotel options, she guided me through everything clearly and patiently, making sure I had all the information I needed to feel confident in my choice.
Overall, it was a pleasant experience booking through travel solutions network ltd. Thank You Vicki for all your help!
Our Honeymoon
We used Travel solutions network for the second time today.
Rang the number we have for Graham. We left a message & he rang back soon after. He is a very helpful & thorough. He went through all our options. He found us great times for flights as my husband to be suffers with Fibromyalgia & mornings are difficult for him. The trip is for our Honeymoon & Graham said he will try for a few extras for us.
He is a truly lovely Gentleman. He is an absolute treasure to find. If you use the man you will not be disappointed.His passion is to get you the best holiday deal possible.
We will never go anywhere else.
Ian & Gill
Holiday booking for disabled people
I am disabled and it's difficult for me to book a holiday because of the equipment I need to take with me and the fact that I can't walk far or upstairs. I called to arrange my Easyjet package holiday and was connected to lady called Valerie. I was and still am absolutely amazed at how easy she made the whole process. Nothing was to much trouble and her knowledge of the situation was on top form. She arranged everything promptly and even gave me excellent advice on things that I didn't know were available even though I had been with other companies many times. This was my first time booking with Travel Solutions Network via Easyjet and because of Valerie, in future it will be the first company I go to. Thank you so very much for taking all the usual problems I have when booking a holiday and turning them into no problem at all.
Excellent to deal with
All very straightforward booking but not over flexible on package. Helpful operators when on telephone. Good prices.
Spoke with Valerie who was soâŠ
Spoke with Valerie who was so professional and booked our holiday without any fuss
Adam was professional and customerâŠ
Adam was professional and customer focused!! Had an issue with using the app and Adam sorted it out for me!!!
Made a booking via Angela today greatâŠ
Made a booking via Angela today great service very helpful pleasant lady
Linda booking easyjet
Booked a holiday with Easyjet via travel solutions. Spoke with a lovely, helpful lady Valerie Burton. She couldn't have been more helpful, and made it a simple, friendly , professional experience. Thank her so much for her patience and talking me through the system.
Adam was amazing helping me book myâŠ
Adam was amazing helping me book my holiday, great support and great customer service.
5 stars
All my issues resolved in one phone call, thank you so much Valerie Burton! She was so understanding and so lovely, got everything resolved in minutes âš
Great service from Valerie
Valerie Burton was very friendly and great at getting us a fab deal on our holiday to Turkey. She was quick and went through all the details with me and double checked everything. Would recommend using her.
Valerie was extremely knowledgeable andâŠ
Valerie was extremely knowledgeable and handled all of our enquiries with confidence. She clearly explained everything we needed to know, including how to request a refund on our existing flights after booking our holiday with easyJet. Throughout the process, she made me feel comfortable and reassured, which really helped when it came to moving forward and choosing the right holiday for us.
Very helpfull friendly service
Adam H was great. Went the extra mile to sort my problem out. Very friendly helpful and great customer service skills
Valerie was exceptional in her serviceâŠ
Valerie was exceptional in her service today
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