Excellent service, delivered my trees really quickly despite the Christmas rush. I can now (September) say that those Silver Birch have settled in really well and we're really pleased with their qual... もっと見る
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I viewed Trees Direct website to research a Ginko tree. I found one to order and paid in the usual way. Then I heard nothing until one day a tree arrived. It has flourished in its current position and... もっと見る
Having tracked down a genuine Gelder Rose which is not a roseum, so we will get the full wildlife benefit, despatched Monday, delivered today Wednesday. I opened the box expecting a dry tree, but no i... もっと見る
企業が回答しました
The hazel trees I ordered were just what I wanted: multi-stem, healthy, not so big that they make planting difficult but chest high and having immediate impact. They were packed nicely and delivered... もっと見る
企業情報
Trees Direct Ltd について
当該企業による記述
Trees Direct Ltd is a proud family run business dedicated to bringing quality trees, plants, and shrubs to gardens across the UK. For generations, our family has nurtured a passion for horticulture, combining traditional expertise with a personal touch.
From selecting the finest saplings to nurturing them in our nurseries, every step reflects our dedication to quality and care. As a family, we understand the importance of a beautiful garden and the joy it brings to a home. We strive to provide not only top notch plants but also personalised guidance, helping customers make the right choices for their unique outdoor spaces.
We believe in treating every customer like part of the family. That means carefully sourcing healthy plants, offering expert advice, and ensuring reliable delivery to help your garden flourish.
Our commitment to service, quality, and sustainability reflects the values that have guided our family business since day one, making Trees Direct your trusted partner for all your planting needs.
Over the years, we have built strong relationships with growers, ensuring that every plant we deliver meets our high standards. Our family values are at the core of everything we do - honesty, integrity, and genuine care for the environment and our customers.
連絡先
SY8 2JN, Bromfield, 英国
- 01584 878878
- info@treesdirect.co.uk
- treesdirect.co.uk
4.5
優良
232件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 88％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Perfect trees!
Really excellent quality trees delivered in very good condition, exactly to specification and description. Good growth already and looking absolutely splendid!!
2025年6月20日
Trees Direct Ltd からの回答
Julian, Thank you so much for your wonderful review! We’re thrilled to hear the trees arrived in excellent condition and are already growing well even better that they’re looking splendid in your garden!
It means a lot to us that they met your expectations and matched the description exactly. Wishing you continued joy as they grow and thrive! - Trees Direct
Trees Direct Ltd からの回答
Jill, Thank you for your lovely feedback! We’re so glad to hear you found the service easy to use, the delivery spot on, and the plant to be great quality. That’s exactly what we aim for!
We hope it thrives and brings lots of enjoyment to your space - Trees Direct
Good quality plants
A good range of products. My order arrived promptly and in good condition. A healthy well rooted plant which is growing away strongly in my garden.
2025年8月14日
Trees Direct Ltd からの回答
Thank you so much for your kind words! We're delighted to hear that your plant arrived promptly and in great condition and even more thrilled to know it's settling in well and growing strongly in your garden.
We really appreciate you taking the time to share your experience, and we hope you continue to enjoy your plant for many years to come. - Trees Direct
Trees Direct Ltd からの回答
Joyce, Thank you so much for your lovely review we’re so pleased you were happy with the trees and our service!
We noticed the 4 stars and couldn’t help but wonder if there’s anything we could have done to make it a full 5-star experience. We’re always looking to improve, so if you have any suggestions, we’d love to hear them, please feel free to email us at info@treesdirect.co.uk
Thanks again for choosing us we hope your Silver Birches bring you joy for many seasons to come! - Trees Direct
50th birthday present for son-in-law
50th birthday present for son-in-law. He is very pleased with the present, unfortunately all but one of the fruits fell off during transportation
2025年8月8日
Trees Direct Ltd からの回答
Valerie, Thank you so much for your kind review we’re really pleased to hear your son-in-law was happy with his 50th birthday present!
We completely understand the disappointment about the fruit coming off during transit. It’s actually quite common and part of a tree’s natural cycle, especially during transport, and while some trees do go out with fruit, we don’t guarantee this as the focus is always on delivering a strong, healthy tree that will thrive for years to come.
We do our best to set those expectations clearly, so we were a little disheartened to see the 4-star rating. That said, we truly value all feedback and would love to know is there anything we could have done differently to have made it a 5-star experience for you aside from the tree arriving with fruit attached? If you'd like to share further comments please email us at info@treesdirect.co.uk
Thanks again for choosing us for such a special gift. - Trees Direct
The team went out of there way to help…
The team went out of there way to help organise a gift to be delivered on time.
Thank you very much!
2025年8月6日
Trees Direct Ltd からの回答
Samantha, Thank you so much for your kind words, we do pride ourselves in always doing what we can for our customers. We hope the gift was well received and brings the recipient much joy. - Trees Direct
Trees Direct Ltd からの回答
Thank you for taking the time to leave us such a kind review! - Trees Direct
Trees Direct Ltd からの回答
Thank you for taking the time to leave us a review! - Trees Direct
My tree was delivered fairly quickly…
My tree was delivered fairly quickly and in good condition
2025年7月10日
Trees Direct Ltd からの回答
Thank you for taking the time to leave us a review, we're pleased to hear your tree arrived in good condition. We'd love to know how we could improve this 4 stars to make it 5 for you, if you'd be interested in sharing more about your experience please email us at info@treesdirect.co.uk - Trees Direct
Trees Direct Ltd からの回答
Thank you for taking the time to leave such a kind review, we're so pleased to hear you are happy with your Rose. - Trees Direct
The delivery was prompt the tree was…
The delivery was prompt the tree was well wrapped and healthy and has thrived since planting.
2025年6月4日
Trees Direct Ltd からの回答
Thomas, thank you for taking the time to leave us a 5 start review, we're thrilled to hear your plant is thriving and hope it brings you much continued joy! - Trees Direct
Fantastic
Well I bought a tree in middle of summer (heatwave) so wasn’t expecting much as delivery took a couple of days. Needed to soak in a bucket of water but soon bounced back. Size of tree was amazing. Was advertised as 5-6 feet but was easily 10 feet tall (huge). Now getting established and super healthy. Would definitely buy from these guys again. Well done 👍
2025年6月15日
Trees Direct Ltd からの回答
Donna, thank you so much for taking the time to publish such a wonderful, and honest, review! The heatwaves this year have been a challenge for some of the trees but we're glad to hear how well yours has come through. We look forward to helping you with your next tree purchase in the future! - Trees Direct
What’s not to like
Start to finish, couldn’t be easier. Lovely camellia. Packing was excellent plant was great condition delivered in time frame that was stated 10/10
2025年8月6日
Trees Direct Ltd からの回答
Paul, thank you so much for your kind review and for taking the time we're so glad you are pleased with your camellia. - Trees Direct
Healthy Trees arrived on time
Healthy Trees arrived on time, and very happy with the service. I will buy from Trees Direct again.
2025年8月14日
Trees Direct Ltd からの回答
Thank you for taking the time to leave us a review, we're so pleased you were happy with your trees and our service, your comments will be circulated to our team and we look forward to assisting you in the future - Trees Direct
Excellent service and excellent looking…
Excellent service and excellent looking tree mother-in-law is very happy with her birthday present
2025年8月13日
Trees Direct Ltd からの回答
Lewis, thank you so much for taking the time to leave us such a kind review. We are delighted to hear your Mother-in-law was pleased with her birthday gift and hope it shall bring her many years of enjoyment - Trees Direct
cherry trees
I ordered some native cherry trees and they are very healthy and good quality, also larger than I was expecting so good value. Their customer service re delivery is also very efficient
2025年7月30日
自発的なレビュー
Trees Direct Ltd からの回答
Thank you for your kind words, we're so pleased to hear you are happy with your Native Cherry Trees and will pass your positive comments regarding our customer service to our team. - Trees Direct
Special people with vast knowledge & a…
Special people with vast knowledge & a genuine love of trees & ‘nature’.
2025年6月20日
自発的なレビュー
Trees Direct Ltd からの回答
Ann, thank you for taking the time to leave us such a kind review, your comments will be passed around the team and we're so glad we were able to help you. - Trees Direct
Fantastic company.
Fantastic company.
Fabulous tree.
Competitive prices.
Would highly recommend.
2025年6月18日
自発的なレビュー
Trees Direct Ltd からの回答
Hi Justine, Thank you so much for taking the time to leave us such a positive review! We're so pleased you're happy with your tree and our service. - Trees Direct
Healthy trees delivered quickly
I ordered three potted trees (green elder, Kilmarnock willow and wild cherry) - each arrived perfectly healthy within a couple of days, well packaged and with moist soil. Great selection of native trees.
2025年6月11日
自発的なレビュー
Trees Direct Ltd からの回答
Hi Kieran, Thanks so much for taking the time to leave us such a kind review, we're so glad you've had a positive experience with Trees Direct and hope you have much enjoyment from your new trees - Trees Direct
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