Trinqoo レビュー 

414
TrustScore 5段階評価の2

2.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I actually rate this -10. Rang the telephone number provided in my confirmation email 30 minutes before arriving at Airport and was advised that the money I had paid back in March 2026 for this booki... もっと見る

5つ星のうち1の評価

I was put onto a car parking company that tried to scam more money out of me, saying my car was oversized and if I wanted to pay by card that was another £11, never again will I use this site.

5つ星のうち2の評価

All a bit amateurish. Not too bad dropping car off and getting their minibus to cruise terminal but disaster coming back. Promised pick up in 20 minutes, continually phoned them when there was no s... もっと見る

5つ星のうち5の評価

Excellent price for cruise parking, crystal clear instructions, prompt pick up for both departure and return, safe parking site that is easy to find, both drivers exceptionally helpful with luggage... もっと見る

企業情報

  1. 旅行情報収集サイト
  2. 空港シャトル サービス

当該企業による記述

Trinqoo provide comparison service for Airport parking and Airport transfer service to UK travellers.


連絡先

2.2

期待以下

TrustScore 5段階評価の2

414件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.2

すべてのレビュー

(414)

過去12か月のレビュー数: 44

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The postcode given as the destination…

The postcode given as the destination sent us to a different place, albeit close not close enough to see where we needed to be, however one of the guys came out to find us. No problems at all. On our return we were told they had updated the postcode and was assured it was now sorted. The transfer to and from the port, 10 minutes’ish was excellent and the staff were polite and courteous. I would recommend and will certainly use them again.

2024年5月4日
自発的なレビュー
5つ星のうち5の評価

We realised we'd been scammed on…

We realised we'd been scammed on arrival at the car park and the Tinqoo guys were unbelievably helpful, yes we had to pay again but we should be able to claim that back but we would have been completely stuck if it wasnt for these lads. I wish I'd got their names so I could have mentioned them personally in this review but thanks, so grateful.

2024年5月11日
自発的なレビュー
5つ星のうち5の評価

Amazing service

Very friendly staff, someone was waiting for us when we arrived to show us were to park. The car was already waiting for us, took us straight to our destination. On the way back called the alloted time before we disembarked then again when we got curb side the car was waiting for us again, took us back directly to our car, was very efficient and easy. Will use this company again

2024年5月11日
自発的なレビュー
5つ星のうち5の評価

Amazing experience

Amazing experience, so so easy both on embarking and disembarking our cruise ship, lovely feeling to be leaving the port whilst everyone else was queuing for busses. Byron / Shri was a great driver who helped with all our bags and baby items. The organiser who i didnt catch the name of was also a great help and gave us clear instructions so we never had to wait around. Great service will definitely use again.

Thanks so much

2024年5月18日
自発的なレビュー
5つ星のうち5の評価

Great personalised service

Great personalised service. Efficient and would recommend.
I used this company to park for a cruise from Southampton. You can drive straight the the car park and be transferred to the cruise terminal, but I chose to drop my cases off at the terminal and spend an hour in Southampton before going to the car park and getting my transfer.

2024年5月18日
自発的なレビュー
5つ星のうち5の評価

Very easy and simple to use

Very easy and simple to use. It is worth saying it is a comparison site but easy to compare all the "service providers" with choice of who to use being the customer's based on price, storage of vehicle and service provided.

2024年4月23日
自発的なレビュー
5つ星のうち5の評価

We used Trinqoo for our Norwegian Cruise

We used Trinqoo for our Norwegian Cruise from Southampton and found them very friendly, helpful and their instructions to navigate to the carpark quite precise. Their communication for inward and outward journeys was quite supportive.

2024年5月4日
自発的なレビュー
Trinqoo ロゴ

Trinqoo からの回答

Dear Geoff,

Thank you for taking the time to leave us such a wonderful review. We're delighted to hear that you had a positive experience with Trinqoo during your Norwegian Cruise from Southampton. Our team strives to provide clear instructions and supportive communication to ensure a smooth experience for all our customers. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.

We look forward to assisting you again on your future travels!

Warm regards,
The Trinqoo Team

5つ星のうち5の評価

Very efficient service and friendly…

Very efficient service and friendly staff. Would recommend and use them again.

2024年5月3日
自発的なレビュー
Trinqoo ロゴ

Trinqoo からの回答

Dear Haydn,

Thank you so much for taking the time to leave us this wonderful review. We're thrilled to hear that you were satisfied with our service and found our staff friendly and efficient. It’s our top priority to provide excellent service, and we're glad that your experience reflected this. We look forward to serving you again in the future!

Warm regards,

The Trinqoo Team

5つ星のうち1の評価

Stay away from this company if you want…

Stay away from this company if you want good for yourself. My parking was reserved from noon on April 24 to 04th May, as I didn't know when I would get there. my plane started 24th April in the evening. The employee called me at noon and asked when I would get there. I said that I didn't know, and then I would call half an hour before, as it was in the description, but definitely not before 3-4 in the afternoon. He said it was fine, then at 12:30 he called me again to ask where I was because the driver was waiting at the airport, I told him again that and he said, I had to pay charge of £10 because the driver was already there for the car. I said this is not the case, I'll call when I'm there, the driver shouldn't go because there's nothing to do. Then he started yelling at me on the phone in a very jerky way. Then I'm looking for another parking lot. They called me twice, at which point I should have paid £30. Ridiculous. I called the head office, told them the root of the problem, that they couldn't deal with me, and then asked for my money back, which refused to return on the grounds that I ran out of time. I asked them to investigate who he was and on what basis he yelled at me, to let me know the outcome, but 2 weeks have passed and nothing has happened. I don't even understand how these guys can make ends meet. All this happened in Apple car park.

2024年4月24日
自発的なレビュー
5つ星のうち1の評価

Unprofessional & Disorganised & Fuming 😡

Parking was booked and confirmed on 24th April 2024 with vehicle details and estimated time of arrival of 11.30am on 4th May 2024
Whilst on way to parking at 11.30 am on 4th May 2024 received phone call to advise that due to height restriction my vehicle could not be accepted. We then spent 3 hours searching for alternative parking , we were close to the driver dropping off passengers at port and returning home , managed to park for cash hopefully the van will be there when we get back

2024年5月4日
自発的なレビュー
Trinqoo ロゴ

Trinqoo からの回答

Dear Andrew,

We sincerely apologize for the inconvenience you experienced with the parking arrangements on your recent visit. We understand how frustrating it must have been to find out about the vehicle height restriction at such a critical time and to spend additional time searching for alternative parking.

We aim to communicate any potential issues well in advance, and it's clear that we fell short in this instance. Your feedback is invaluable in helping us improve our services and ensure that this does not happen again in the future.

Please contact us at your earliest convenience at support@trinqoo.com, so we can discuss this matter further and find a satisfactory resolution. We are committed to making this right and ensuring that your next experience with us is a positive one.

Thank you for bringing this to our attention, and we look forward to speaking with you.

Best regards,
Trinqoo team

5つ星のうち5の評価

Amazing driver Fady!!

Booking was easy

Great communication upon arrival to airport

Easy to find our driver

Our driver Fady was amazing! Friendly, professional, fantastic driver and knowledgeable

Competitive prices

Would highly recommend this taxi service 👌 😀

2024年5月1日
自発的なレビュー
Trinqoo ロゴ

Trinqoo からの回答

Dear Tracy,

Thank you so much for taking the time to leave us this wonderful review. We're thrilled to hear that you were satisfied with our service and found our staff friendly and efficient. It’s our top priority to provide excellent service, and we're glad that your experience reflected this. We look forward to serving you again in the future!

Warm regards,

The Trinqoo Team

5つ星のうち4の評価

Meet and Greet Experience

Courteous and friendly driver picked up my car
Receptionist picking the phone while I notified them of my imminent arrival was not smart in taking my details

2024年4月29日
自発的なレビュー
Trinqoo ロゴ

Trinqoo からの回答

Dear Olaiya,

Thank you so much for taking the time to leave us this wonderful review. We're thrilled to hear that you were satisfied with our service and found our staff friendly and efficient. It’s our top priority to provide excellent service, and we're glad that your experience reflected this. We look forward to serving you again in the future!

Warm regards,

The Trinqoo Team

5つ星のうち5の評価

Very Satisfactory Customer Service

I had to contact Trinqoo after the Parking Company I booked through them became unresponsive and were avoiding me for 6 weeks plus. Trinqoo took the matter into their own hands and had compensated me within 5 days to make sure that I was looked after - very satisfactory customer service from Trinqoo

2024年4月29日
自発的なレビュー
Trinqoo ロゴ

Trinqoo からの回答

Dear Owen,

Thank you so much for taking the time to leave us this wonderful review. We're thrilled to hear that you were satisfied with our service and found our staff friendly and efficient. It’s our top priority to provide excellent service, and we're glad that your experience reflected this. We look forward to serving you again in the future!

Warm regards,
The Trinqoo Team

5つ星のうち3の評価

Unfortunately made an incorrect booking…

Unfortunately made an incorrect booking only realised the day before travel. Trinqoo would not amend booking or arrange a refund for a no show on the earlier date

2024年4月22日
自発的なレビュー
Trinqoo ロゴ

Trinqoo からの回答

Dear Jon,

Thank you for sharing your feedback with us. We apologize for any inconvenience caused due to the issues with amending your booking. We strive to offer flexibility where possible, but unfortunately, there are instances where our policies may prevent last-minute changes without incurring some type of penalty.

We understand how frustrating this can be, especially when plans change unexpectedly. We are continuously working to improve our services and your input is crucial in this process. Please reach out to us at support@trinqoo.com if you would like to discuss this matter further or if there is anything else we can assist you with in the future.

Thank you again for choosing Trinqoo, and we hope to serve you better in the future.

Best regards,
The Trinqoo Team

5つ星のうち5の評価

We used the parking with this company…

We used the parking with this company and they are on time and customer service was excellent and friendl

2024年4月23日
自発的なレビュー
Trinqoo ロゴ

Trinqoo からの回答

Dear David,

Thank you so much for taking the time to leave us this wonderful review. We're thrilled to hear that you were satisfied with our service and found our staff friendly and efficient. It’s our top priority to provide excellent service, and we're glad that your experience reflected this. We look forward to serving you again in the future!

Warm regards,

The Trinqoo Team

5つ星のうち5の評価

Wen I call them they vary happy to help…

Wen I call them they vary happy to help to my parking

2024年4月20日
自発的なレビュー
Trinqoo ロゴ

Trinqoo からの回答

Dear Anpu,

Thank you so much for taking the time to leave us this wonderful review. We're thrilled to hear that you were satisfied with our service and found our staff friendly and efficient. It’s our top priority to provide excellent service, and we're glad that your experience reflected this. We look forward to serving you again in the future!

Warm regards,

The Trinqoo Team

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