What a treasure finding this place! Customer services were excellent! Even holding onto my furniture for a few weeks till I move. Honestly you will not find another place with value for money and go b... ãã£ãšèŠã
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Made life so easy and couldnât do enough to make sure we were happy with our purchase. Staff were brilliant ( have to mention Josh lol )and very professional. Overall plenty of choices and prices to s... ãã£ãšèŠã
Well. Have had the worst service! Ordered a set of drawers on the 25th April, no confirmation email. Sent emails no response. Drawers came on the 13th May..wrong ones! 17 calls later, last one las... ãã£ãšèŠã
We went to Trio for a headboard - we asked Rich for help - he immediately stopped what he was doing and came over to us. He politely and patiently answered our questions - 75+ brains donât deal with n... ãã£ãšèŠã
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Trio Furnishings, one of the largest independent furniture stores in Telford, Shropshire. Affordable quality furniture online and in store. BEDS | SOFA BEDS | MATTRESSES | BEDROOM | SOFAS & CHAIRS | LIVING ROOM | DINING & OCCASIONAL | OFFICE |
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111 Holyhead Rd,, Telford, TF1 5DS, Shropshire, è±åœ
- 01952610316
- customerservices@triofurnishings.com
- triofurnishings.com
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Thank you Josh!
Thank you so much Josh!
We have been using trios for years as a family. Once Colin left we didnât think the service we received could have gotten any better, but Josh has been absolutely amazing.
He went above and beyond to make sure I could get the mattress I wanted. I didnât have 3 weeks to wait so he rang the supplier and got it delivered for me the following day!! Absolutely amazing service. Thank you so much to trios, but mostly to Josh for his amazing, honest and friendly assistance.
We appreciate you!
Really good experience at Trio
Really good experience at Trio. Staff are really friendly and knowledgeable of their products. Iâve had to change an order and the staff were extremely kind and helpful. They dealt with it immediately and it was no trouble for them. Thanks Trio for being a great local business. ð
Competitive prices
Competitive prices, good website, quick to respond and organised delivery without fuss.
Excellent service
Excellent service, brilliant prices. Been going to trios for many years never any issues. Paul was fantastic and so helpful, friendly and not pushy as are all the other staff. Highly recommend.
The staff are amazing
The staff are amazing, extremely helpful (Sarah & Dave especially) got our furniture sorted and delivered on the same day. Excellent service
I love having a look around TrioâŠ
I love having a look around Trio Furnishings, whether i'm just browsing getting some ideas or looking to buy, it usually my go to. They have such lovely items in store reasonably priced and great quality. The service is second to none, friendly and can't do enough to help. Keep doing what you do and your customers will keep coming back ð
Just ordered my sofas
Just ordered my sofas. WOW!! Excellent customer service from a super guy - Richard - couldnât help enough. Great offer of deals available. Super quality and range of furniture. Will definitely recommend and use again 5ð
Great service and advice on carpets byâŠ
Great service and advice on carpets by Chris, needed a carpet to take away a carpet quick wasn't enough of one so they sorted me out a deal on another one and it was cut promptly and loaded into my car ! Thanks !
Brilliant customer service and superâŠ
Brilliant customer service and super speedy delivery! We love our new dining table!
I have used Trio before and imagined it may have changed, but I was wrong.
I have used Trio and Glory hole as it was years back for some decades, both to purchased furniture and carpets.
Not really had any problems with furniture back then, however feedback, customer service and the general decor etc of the interior leaves a lot to be desired.
Visited there a few times over the last few months, came away the last twice without actually talking to anyone, today being the latest.
Load of guys loading and unloading items of carpets and furniture inside. No sales staff around that I noticed. There used to be a regular lady working there along with a mature guy, they could not do enough for you, now no one unless you walk miles via a maze of stock towards the office where again they look as if your not supposed to be there.
My wife who is disabled and I, parked in the alotted space for disabled parking. We entered the rear entrance and our way was partly blocked inside by a double mattress stood near a door way, so no walker or wheelchair could get in. Not user friendly.
Loads of trip hazards on the way round, holes in the ceiling etc, damp patches on the floor near the rolls of carpets. I would half bet that some stock gets contaminated by this, my sense of smell is not good but again, it makes one wonder.
After an age, with no one coming to see us, we walked out of the warehouse, not store.
In short, its a H & S issue I feel, the CS leaves a lot to be desired and we will not be visiting again.
We went 5 minutes up the road and were in and out of a store within 10 minutes having chose our carpet, arranged delivery and paid etc. Nice clean and friendly atmosphere. Thanks.
Excellent customer service
Excellent customer service. Very competitively priced products. Very happy with the whole experience
Fantastic
Fantastic! Knowledgeable staff, massive shop, huge range and variations of products to choose from.
Excellent customer service. Explained what I wanted and the perfect product was ordered, paid for and delivery arranged to suit requirements within minutes. Thanks also to Paul for an excellent experienceð ð
Excellent experience
We have shopped with Trio on and off for over 30 years and it is always a joy. Good quality products at reasonable prices with excellent customer service. Nothing is ever too much bother. Delivery is trouble free, even when to distant venues, and the drivers like the shop staff are courteous and helpful.
Shop small business - way better than the big names!
My family have been getting their mattresses from Trio for years and years. I moved out of Telford and want to purchase a mattress for my first house; it was no issue to have it to delivered to me even though I had moved further away.
Fast forward a few years later and my partner and I want to put our double in the spare room and get a super king for us. We have tried all the local bed shops where we live in South Wales and simply nothing compares to Trio - their prices are absolutely amazing and they arenât pushy at all.
Paul was lovely sorting our order over the phone - we knew we wanted exactly the same as what we had before. Thatâs now our second Sealy mattress from them and I wouldnât even bother looking at Dreams, Bensons etc; they stick a huge profit on, whilst Trio canât be beaten on price and will do the best they can for you! So nice to find somewhere you can trust. Thank you guys.
Must visit!
Went into Trio furnishings today to look for a carpet. What a fantastic place! Staff were friendly and super helpful and they had lots to choose from. Prices were really good and we have booked in our carpet and fit for 2 weeks time :) Will definitely be back to look at a new sofa and bed. If youâve never been definitely worth a visit!
Outstanding
We went to trios today as a family was well looked after from the start, from the minute we enter the store Richard was more than helpful answered all our questions even though being new to sales, credit to the team, would definitely recommend to friends family and work colleagues,
Excellent Customer Service
Went to buy a recliner chair with my Dad. Excellent service from Richard and Sarah, they were so helpful. Great delivery and my Dad loves his new chair. Thank you so much.
Went to look at a corner sofa thereâŠ
Went to look at a corner sofa there today , the staff Sarah, Martin and Paul were fantastic, not pushy at all, let us take our time round the store. Really lovely staff and as a bonus knocked off £100 too, would highly recommend them
Excellent customer service
Was in search of the perfect sofa and found exactly that. Paul and Josh were both fantastic. Really attentive and some of the best customer service skills I have come across. Great furniture at a fantastic price. Thanks to you both
Many thanks, Steph ð
Martin and Ian delivered my orderâŠ
Martin and Ian delivered my order fantastic guys even though up three flights of stairs best get building my order was told ready to go ð€£but it is kind of great service all round
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