The Trot Pets yellow medium bowls with the matching 6" stand were an instant win in our house. The size is spot‑on, the stand is sturdy, and the bright yellow looks fantastic in the kitchen. Most impo... もっと見る
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Received the order quickly. Base easy to put together. Footprint is small so it doesn't take up a lot of space in the kitchen where the magnetic owl and stand are.
Absolutely horrible customer service and company policy around exchanges/returns. Find a cheaper option, it's not worth the money or headache to deal with this company. Our first order got lost by UPS... もっと見る
Overall bowls are appealing and seems to slow down feeding time. There are magnets underneath but my senior eight pound dog still manages to move the bowls. The mat has a groove around the interior pe... もっと見る
企業情報
当該企業による記述
THE BEST & LAST PET BOWLS YOU'LL EVER BUY Trot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience. WHY SLOW FEEDING MATTERS Fast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat. For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed. Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experience BRIEF BACKGROUND Trot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery. We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners. The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail. We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We hope you give us a chance to bring you the best and most beautiful dog bowls on the market. Trot On ! Trot Pets is happy to support Hearts and Bones which is a rescue and foster organization dedicated to finding loving and forever homes. A percentage of every sales goes to support Hearts and Bones.
Committed to bringing you the Best Bowls and Customer Service !
当該企業による記述

- Thank You for the Support !
- We are committed to delivering you the best product and customer service on the market. Since taking over ownership we have went from 1.3 Stars to over 4.5 Stars on Average. THANK YOU for the SUPPORT ! We are committed to targeting 5.0 Stars from all our Customers.
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Puppy can flip bowl
I purchased the single slow feed bowl and mat hoping my puppy wouldn't be able to pick the bowl up and flip it. I placed it down in front of her and she immediately picked the bowl up off the magnetic mat and flip it.

trotpets.com からの回答
Love the color quality and height!
Love the color quality and height! Going to order 2 more!

trotpets.com からの回答
The quality is amazing and its so easy…
The quality is amazing and its so easy to clean. The added movement makes the lick mat more interactive for my dog. Highly recommend purchasing for your pup.

trotpets.com からの回答
where do i begin?
where do i begin?! first i ordered the bowl. my dog pushed it every which way so i spent $50 more to order the mat, which my dog now pushes everywhere (with the bowl attached to). she is also able to push the bowl off of the mat which just goes to show how ineffective the entire system is. but mostly, the mat is totally useless. and now i have two items to wash and clean!
thanks, trot pets, for nothing.
these products were an absolute waste of money, time and effort. i am so disappointed.

trotpets.com からの回答
Good idea, needs improvement.
The bowls , actually ALL, products are very expensive. Bowl: GREAT BECAUSE STAINLESS STEEL. ⭐️⭐️⭐️⭐️⭐️
However, the exterior color is not durable, within a few months the exterior color began coming off. We have 2 dogs, +/- 38 pounds. They eat their food as soon as we put it out for them. As soon as they’re done, we pick up the bowl and fill it with warm water & Ecos dish soap, let it soak for a bit, and wash gently with a soft sponge or natural fiber bristle brush. Dry with a cotton towel. Food gets trapped in the abrupt angle between bowl base and vertical raised shapes. These appear to be die stamped - which is a great idea but the transition should be a more gentle curve, not a seamed right angle.

trotpets.com からの回答
The trotpets bowls are a great find
The trotpets bowls are a great find. I’ve been telling all of my pet owning friends. I bought separate stands/bowls. Water and a slow feeder. Our Frenchie loves them, easy clean, dishwasher safe, the bowls are held in place with a raised circle on the mat which fits into the bowl bottom. Fantastic!

trotpets.com からの回答
Happy, but couple issues
Bowls are great quality. Puppy use to pick up her bowls and chew on them. She’s unable to do that now. Only two complaints are the color and the rim of the mat. The coral pink really isn’t pink, it’s really just a light orange. Our dog is also able to puck up the mat by biting the edge. Wish it was more rounded off.

trotpets.com からの回答
These dishes are great
These dishes are great. I like that the dog can’t move them around and spill food and water all over the place.

trotpets.com からの回答
Great Quality
Love the quality of the product and it looks nice and clean. Our old bowls took up so much space in the kitchen. These bowls and stand are much more compact. The bowls are easy to clean and the 12 inches inch stand is perfect for our pup.

trotpets.com からの回答
Let me start by saying I love these…
Let me start by saying I love these bowls. I only wish the water dish was bigger in the medium size. The slow feeder bowl is the perfect size for my medium size dog but we are filling the water up what feels like, ALL THE TIME! Otherwise, these bowls are the best. My sister recommended them to me and I will be passing the recommendation on to other dog owners!
Ps. Would love to see a gold/copper option instead of just silver with the colors!

trotpets.com からの回答
I love this bowl for my OEB
I love this bowl for my olde English bulldog. She was getting a red chin from her name brand slow feeder, apparently even BPA free plastic can cause skin issues from them rubbing against it. So we bought this and the elevated stand. First off - it is super stylish and I love that. Secondly, her chin is getting better. One wish is that there were more 'slow-feed' inner patterns to choose from, to switch it up. All in all - love it! Would buy again. I am the 3rd neighbor in a row to have these bowls now.

trotpets.com からの回答
The bowl came in really fast
The bowl came in really fast. In keeping with the quality of their products, the service is just as good.

trotpets.com からの回答
The color wasn't available
The color wasn't available in the stand, bowl tray combo so I emailed customer care and they pieced it together for me and got my order completed. 2nd Trot bowl I have had!

trotpets.com からの回答
Perfect puppy bowl
We have a new golden retriever puppy and these bowls are just what she needed. I love the magnets and the tray but the best is the food bowl that slows her down!
The delivery was fantastic, received it immediately!

trotpets.com からの回答
Great design!!!
This elevated feeder is one of the best-designed products I have ever purchased. It comes in different sizes and colors and keeps my dog's area much cleaner because the magnets don't allow the bowls to slide around. The plastic lids are a brilliant idea, since my dog often leaves some of her food uneaten. Service/delivery was excellent also. This product isn't inexpensive, but it's well worth the price for its functionality and good looks.

trotpets.com からの回答
Poor customer service, Difficulty ordering, Difficulty shipping
Awful experience. Not only did it take 3+ weeks for the item to ship, it was returned to sender, despite receiving a notification that the item had been delivered. We just moved to a town that does not have USPS service, but does receive UPS and FedEx. To be safe, we always list our PO Box, at the risk of the item shipping through USPS. I did not know which shipping provider Trot Pets would use, so naturally, I listed the PO Box, knowing I would be prompted with a "cannot send to your address" if the PO Box would not work. I received no push back, so went ahead an ordered the set. I tracked shipping through out the SLOW process, only to notice the the day this was supposed to be delivered, that the item was returned to sender. Annoying, but I can let it go. However, when I reached out to customer service begging for help, they sent a snarky response back. To which I mentioned I would simply prefer a return, asked why a shipping label was created if they could not deliver to a PO Box. Why was I not prompted with an error for inputting a PO Box? Their response was, "we can do that," completely ignoring my questions regarding shipping. Whether this be user error on my end or not, I would have appreciated more communication, and kinder communication. I was so excited to receive this set for our new dog, and due to the rude responses, we will be going with Yeti dog bowls instead. Customer service makes or breaks a company, in my opinion, and Trot Pets failed miserably. I should also mention, I asked when I will receive confirmation of my return twice now, with zero responses. Don't order from here.

trotpets.com からの回答
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