This my first order with Trueputts and I’m very impressed with the quality of the product. The golf club washer brush spray bottle is robust, made of quality product and mechanism works extremely wel... もっと見る
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I ordered an item 2 weeks ago was informed it was on way Received an update stating item was delayed contacted customer services 3 times no reply Still haven’t received item yet money has been tak... もっと見る
企業が回答しました
Looking for a gift for my three year old nephew who is so proud of his new golf bag, clubs, etc. As a golfer, getting your tees available for a round of golf can be trying at times. Location, breaki... もっと見る
I am very happy with my order they are great .The Delivery was quick and the goods were very well made not cheap looking like alot of things you buy off the Internet, my husband and Son will be made... もっと見る
企業情報
当該企業による記述
Professional, Premium Putting Aids. For Golfers
連絡先
4.2
ほぼ満足
185件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 36％に回答しています
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Trueputts からの回答
Thanks a lot for the feedback — we put a big focus on quality and reliable delivery, so it’s great to hear everything arrived on time.
Kind regards,
TruePutts Customer Service
Great putter
2026年3月9日
自発的なレビュー
Trueputts からの回答
Thanks a lot for the feedback — we work hard to keep everything smooth from ordering through to delivery, so it’s great to hear it all came together.
Kind regards,
TruePutts Customer Service
Trueputts からの回答
Thank you — glad everything from ordering to delivery was straightforward and the product delivered for you.
Kind regards,
TruePutts Customer Service
Trueputts からの回答
Thank you, really appreciate that — great to hear your order arrived quickly.
Kind regards,
TruePutts Customer Service
Brilliant
I bought this for my 15 year old grandson for his birthday & he loves it thank you !
2026年1月1日
自発的なレビュー
Trueputts からの回答
Really appreciate that — love hearing it made a great birthday gift. Hope he gets plenty of use out of it!
Kind regards,
TruePutts Customer Service
No customer service. Avoid!!!
First time ordering from True putts, found them on fb, the items seemed pretty cool. The golf brush though snapped after a few uses, so emailed customer services and had no response even after several emails even messaged on fb, no response and they delete any messages on their page. Any problems and they dont contact you, id avoid!
2025年12月13日
自発的なレビュー
Misleading advertising and poor customer service
I ordered 2x golf cleaning brushes, that were advertised to also come with 2x golf towels at a cost of £25. When the package eventually arrived, all I received was 1x golf cleaning brush - no second brush and no towels. For £25! This is a rip off and misleading advertising (IMO) on their website.
All my various attempts at requesting a refund / complaining (email, online form, bot chat) have fallen on deaf ears and I have had no response whatsoever. I have now taken advice from Trading Standards as to my next steps
2025年12月5日
自発的なレビュー
Tee holder - great buy!
Bought the Tee holder for my hubby and he loves him. Had a few great comments about him too on the golf course. Great addition to the golf bag. Great company to deal with. Arrived on time and very pleased with the purchase.
2025年12月30日
自発的なレビュー
Trueputts からの回答
Thank you, we really appreciate that — great to hear he loves it and it’s getting some attention out on the course as well! Glad everything arrived on time and you’re pleased with the purchase.
Kind regards,
TruePutts Customer Service
Looks great on my golf bag and I’m sure…
Looks great on my golf bag and I’m sure it will do the job when it warms up and the snow goes and we can play golf
2026年1月9日
自発的なレビュー
Trueputts からの回答
Thank you, really appreciate that — glad it’s looking good on the bag, and we’re confident it’ll do the job once you’re back out on the course!
Kind regards,
TruePutts Customer Service
Teeholders are great. Time to fulfill order took a while
I like the product. The tee holder make great gifts.
Free tees not needed. Plain white tees, no markings . Basic
Took almost a month to arrive. When I enquired with customer service I did not get a response.
2026年1月8日
自発的なレビュー
Trueputts からの回答
Thank you for the honest feedback — glad to hear you like the product and see the value in it as a gift.
We apologise for the delivery time and the missed response from our customer service team, that’s not acceptable and we’ll be addressing it internally.
Appreciate your feedback on the tees as well.
Kind regards,
TruePutts Customer Service
Ninja Tee holder - Fun novelty item
The Ninja Tee holder is good quality and a fun novelty item for the golfer who has it all. It was dispatched quickly, however then took nearly 2 weeks to be delivered, although this was just before Christmas.
2025年12月17日
自発的なレビュー
Trueputts からの回答
Thank you, we really appreciate that — glad to hear you like the quality and the fun side of it, it’s exactly what we aimed for.
We understand the delivery took a little longer than expected, especially around the Christmas period, but we’re glad it still reached you safely.
Kind regards,
TruePutts Customer Service
Ordering was very easy just a shame the…
Ordering was very easy just a shame the delivery was not as good,ordered some items for Xmas presents unfortunately they arrived in the new year so was very disappointed as for the products they are amazing and everyone loved them ,even my son in law who’s a golf coach
2025年12月18日
自発的なレビュー
Trueputts からの回答
Thank you, we really appreciate your feedback — glad to hear everyone loved the products, especially your son-in-law.
We’re sorry the delivery didn’t arrive in time for Christmas, we understand how frustrating that must have been and are working to improve this during peak periods.
Kind regards,
TruePutts Customer Service
Great product
Great product - larger and more substantial than I thought it would be. The company kept me fully informed through order to delivery
2025年12月30日
自発的なレビュー
Trueputts からの回答
Thanks a lot — glad the product was even better than expected and that the updates kept everything clear from order to delivery.
Kind regards,
TruePutts Customer Service
The product is great but the delivery…
The product is great but the delivery was quite slow but I’m assuming it was just because it was prior to Christmas
2025年12月23日
自発的なレビュー
Trueputts からの回答
Thank you, we really appreciate that — great to hear you’re happy with the product.
We understand delivery was a bit slower than expected, especially around the Christmas period, and appreciate your patience.
Kind regards,
TruePutts Customer Service
I got my order fairly quickly and the…
I got my order fairly quickly and the little ninja for the tees was so cute and amazing
2025年12月16日
自発的なレビュー
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