Truffleindia レビュー 40

Ordered 2 sets of lounge wear from Truffle India in Dec 2025 for Christmas. Two of them arrived fine and the third one was missing pyjamas. I tried contacting their customer care via phone, whatsapp, email and Instagram. Phone and whatsapp could never connect as the phone operator always said that the number is invalid. When I contacted them on Instagram, they refused to acknowledge that the faulty product is theirs. I had to send them a link of the product to prove it. What kind of business does not know its own products?

After escalating several times on Instagram, they said that someone from their customer team will be in touch with me. It has been months since this happened and no one has ever contacted me.

As a customer, I was never apologised to for the mistake they make. They never owned it in the first place. They never tried to help me out in any way.

The whole experience has been the WORST of my life. I work in a customer-facing role and I know what great customer service looks like.

Truffle India did not take care of me as a customer and noone in my circle will ever trust the brand to buy from them.

I hope this helps others out there.

“I had a really bad experience with Truffle. I purchased two dresses worth ₹9900, kept one, and returned the other. The refund of ₹4800 was credited to my store wallet. However, without any notice or my consent, the ₹4800 was deducted.

I had not used this amount for any purchase. When I tried to place an order, the balance was already gone. This is my hard-earned money, and such unauthorized deductions are completely unacceptable.

I have tried reaching out to their customer support multiple times, but there has been no response. This also raises concerns about the safety of customer accounts and data.

I would not recommend this brand based on my experience.”

If only I could give review star less than 1. I wish I had gone through Reddit thread of the brand review. So many customers scammed. And now I’m one of them. I ordered five dresses from them for customized sizing. Issues -first if they did not even ask me for sizing I reached out to the number shared and gave the sizing and they acted like they took that into consideration. And then disappeared. No revert. No order update nothing. I had to message them on instagram thrice to get some update. Then after following up multiple times on multiple numbers - I got Dtdc tracking number. I was excited to get my order. I got my order. By default one size mentioned on all orders. Nothing customized nothing fit. All money down the drain. They don’t have the audacity to accept their mistake. They are telling me we don’t give refund. We can give exchange and store credit. Who is ordering from their shitty store again ? What’s the guarantee I’ll get correct order again ? God. I’m so frustrated. Please do not order from them. They have disabled comments on their insta page too to scam future customers. FYI they mention you get freebie if Labubu - guess what you get nothing. Liars.

It’s a big time scam. Never place an order with this fraud company they charge avg 10k for a dress and simply stop responding to our messages or calls. Once in a while share a message that we will ship the order. If we call them again and again they’ll switch off the phone. They are just taking the money away and vanishing. I’ve raised a complaint against this brand to Bangalore police we will be taking this further with a few others who has experienced the same. Fake brands like these should be banned.
All of their photos are AI generated images. Such fraud people
This has been an extremely disappointing experience. I paid around ₹10,000 for a dress, and after that, the brand has been largely unresponsive.

There are frequent delays in communication, calls often go unanswered, and messages are ignored. Occasionally, they mention the order will be shipped, but there is no proper update or delivery.

Please be cautious and do proper research before ordering from this brand.

Excellent product!
I got a gift for my friend and she loved it!
The deliver was on time and the packaging was very well done.

Very Nice fabric quality and very comfortable feel and touch when I wear this garment.

The amazing quality of the clothes and the service is so fast I honestly feel that such an amazing experience has only been given to me from truffle and it is the perfect choice for gifting.

Fantastic service
Great product quality & fast delivery
I really appreciated😊👍

I love this brand ...the designs are soo trendy and quality of fabric is too good ...i feels really comfy...and fit is just right ....

Very comfortable and amazing clothes with trendy designs. The fitting and stitching is just amazing. All my orders are always delivered timely. GG Truffleindia.....

Good clothes and timely delivery

Great clothes on Truffle ❤️❤️
Amazingly quick delivery and the goood customer service.
Loved it, would recommend it to my friends too.

Great experience

Best product at best price
After wearing these products my confidence boost up
Thanks #truffleindia# for giving me full energy and confidence at my work palce
Good quality at low prices👌
One suggestion for truffle india
Please open at least one sale in a year so that we can purchase more and more

Truffles has the best collection. Honestly loved the quality and pricing. The team is very supportive and they took our feedback very positively. Highly recommended.

The clothes were very unique having good fabric and fitting. The quality at the given price was justifiable.

One of the best designs…..wonderful experience…….gifted to my wife on our anniversary….she liked it very much

I have had one of the best experiences with truffle . They made the outfit so well fitted and the quality is fabulous . Very rare brands that put lining inside delivery was 2 days late but the outfit were worth it

BEWARE EVERYONE!!!!!
THEY ARE LIARS. THEY WILL DELIVER AND THEN NOT EXCHANGE FOR ANOTHER PRODUCT ALTHOUGH OVER THE PHONE CALL SHE PROMISED TO EXCHANGE !!!!

HORRIBLE CLOTH USED FOR MAKING THE DRESSES!!!!. CHEAP LINE STUFF SOLD SOOO EXPENSIVE!!!!!

SAVE YOUR HARD EARNED MONEY GUYS!!!! FRAUDS!!! THEY WILL PROMISE BUT NOT TAKE BACK THE STUFF FOR EXCHANGE!!!

GARBAGE FABRIC, VERRRY DIFFERENT FROM WHAT IS SHOWN ON THE WEBSITE, AND ILL FITTING DESIGNS...EXTREMELY LOW QUALITY!!!!!!!!