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Trunks & Boxers レビュヌ 456

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TrustScore 5段階評䟡の4

4.2

䞋着店
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5぀星のうち5の評䟡

Very prompt dispatch, excellent socks and very good value. I was nearly put off by the advised time of delivery which was at least 5 days ahead but they were listed as in stock, so I ordered them -... もっず芋る

5぀星のうち1の評䟡

Accidentally ordered wrong size item, no way of cancelling the order once it's in. I emailed if i could get items returned no answer for over the week. Scam

5぀星のうち4の評䟡

Was a bit worried after seeing reviews about incorrect orders but, was glad to see mine arrived correctly. My tracked order took 5 days to arrive which was good given the recent RM strikes and it's fe... もっず芋る

5぀星のうち5の評䟡

Easy to use website, quick and efficient on delivery with updates. Product excellent as expected with CK brand.

䌁業情報

  1. 䞋着店
  2. 衣料品店

Trunks & Boxers に぀いお

圓該䌁業による蚘述

Trunks & Boxers
Trunks & Boxers

Trunks and Boxers specialized in the latest designer label underwear, trunks, briefs and boxers. An ever-growing catalog of clothing and accessories and we’re constantly looking to bring you the latest looks.
We pride ourselves on our dedicated UK based customer service team, on top of that we offer fast delivery on all Mainland UK orders as well as hassle-free returns.

Our Brands



Shop by type


  Shop Boxers     Shop Boxers Briefs  
  Briefs     Shop Normal Rise Trunks  
  Shop Low Rise Trunks     SALE  
  • Delivery all over UK
  • Same Day Dispatch, Tracked 48
  • Wide Range of Trending Collection
  • We care and will be happy to help you

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4.2

ほが満足

TrustScore 5段階評䟡の4

456件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

I bought some Calvin Klein boxers

I bought some Calvin Klein boxers, they turned out to be fake. After 2 washes the colours all changed. Clearly not the real thing. I reached out to the seller and didn't even get a response. Will never be going back here..

2025幎9月18日
自発的なレビュヌ
Trunks & Boxers ロゎ

Trunks & Boxers からの回答

Thank you for your feedback, though we are unable to verify that this review relates to any genuine purchase from us.

We take all claims seriously, so we have checked our entire system and can confirm that no order, email, or contact attempt exists that matches the details provided here. We also requested information directly through Trustpilot, but unfortunately the reviewer did not supply any proof of purchase.

For the reassurance of all customers reading this:

We only sell 100% authentic, genuine branded products.

Every item we stock is authentic, brand new, and has passed all brand quality checks.

If any customer ever has an issue, our support team responds quickly and professionally, and we always work to resolve concerns.

We’re confident this review does not reflect a real transaction with us, but we remain fully committed to excellent customer service and to offering one of the best selections of premium men’s underwear, socks, and T-shirts in the UK.

If the reviewer can provide a valid order number, we will be more than happy to investigate further.

Thank you to all our genuine customers for your continued trust and support.

We remain committed to offering trusted, authentic brands and excellent customer service.

5぀星のうち5の評䟡

Outstanding customer service - if I could give 10 stars I would!

I’ve used this company twice now and on my most recent order I made a mistake, selecting size medium instead of large. Straight away I emailed them in a panic (this order was part of a birthday gift so I needed it by a certain date) I sent the email at 23:58 on Saturday night and at 00:10 Sunday I received a reply from a lovely staff member named Sahil to confirm they would amend my order
 I couldn’t believe that I received a reply so quickly let alone on a weekend at that time of the morning! I was so relieved and so grateful and I really cannot think of any other company that has provided this level of customer service.
Thank you again Sahil, i’ll definitely be back and I will be recommend you guys to all my friends and family!

2025幎7月26日
自発的なレビュヌ
5぀星のうち5の評䟡

Great shopping experience

Great shopping experience with Trunks & boxers
I ordered 2 Armani lounge teashirts .
It was easy to order off the website and they
Came super fast .
They also have a great range of designer underwear to pick from.
I would definatley use this company again

2025幎4月14日
自発的なレビュヌ
5぀星のうち1の評䟡

Unable to give 0 stars

Unable to give 0 stars, unfortunately. Company claims that refunds are not able to be given on items that have been washed, despite the fact the products changed size dramatically following a first wash prior to wearing. Clearly a faulty item.

2025幎1月18日
自発的なレビュヌ
Trunks & Boxers ロゎ

Trunks & Boxers からの回答

Dear Michael

Thank you for your feedback.

The item in question is one of our bestsellers, with over 1,000 orders completed and no prior complaints. Multiple batches of this product have been sold without issue, indicating no fault with the item itself.

As per our policy, we cannot accept returns on underwears that have been washed or worn, as we are unable to ascertain the cause of any issues and must uphold strict hygiene standards.

We stand by the quality of our products and thank you for your understanding.

Regards
Ajax @ TNB

5぀星のうち1の評䟡

Buyer beware!

Buyer beware! Read their returns policy carefully. While they are not obliged by law to accept returns for underwear, the vast majority or reputable retailers do. These do not. Not a good customer experience. I will not be buying from them again.

2024幎12月11日
自発的なレビュヌ
Trunks & Boxers ロゎ

Trunks & Boxers からの回答

Dear Steve

Thank you for your feedback. We value transparency and customer trust, so we’d like to take this opportunity to clarify our return policy for anyone reading.

As underwear is an intimate product, we strictly adhere to hygiene standards to ensure that every customer receives a fresh, unworn set. For this reason, we are unable to accept returns for underwear unless the item is faulty and remains unworn and in its original packaging. This policy protects all our customers and ensures the highest level of safety and hygiene.

Our return policy is clearly outlined on our website, and we encourage customers to review it when making a purchase. If you feel your situation wasn’t handled properly, please reach out to our customer service team—we’re here to help and always strive to resolve issues quickly and fairly.

We appreciate you sharing your thoughts and giving us the chance to clarify our policy for others. Your feedback helps us continue improving and maintaining the trust of our valued customers.

Thanks
Sunan J @ TNB

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