Have canceled subscription multiple times. They keep sending products and charging me. My subscriptions show canceled on their website. But their product keeps coming no matter what we tried. I tried... ãã£ãšèŠã
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I havenât say that Anthony handles my concerns with nothing but pure consideration for situation I was dealing with regarding a refund. He was quick to respond and to deal with the problem without an... ãã£ãšèŠã
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I had a small issue with the ordering of this project and Jodi whom assisted me to get it sorted did a fantastic job. Very kind lady, prompt and willing to assist with my inquiries. Very grateful f... ãã£ãšèŠã
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I am loving this product! I can tell my skin has more elasticity to it. The crepey skin on my legs is less noticeable as well. Customer service is beyond HELPFUL AND POLITE if you ever need to reach... ãã£ãšèŠã
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Joan to the shipping rescueâŠ
I had an issue with shipping and Joan stepped in and handled it immediately. The customer service was exceptional in a day and age where a lot of companies defer to email and automation. Joan was a breath of fresh air. Will buy again. Thank you.
2026幎5æ11æ¥
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Tryrovina ããã®åç
Hi Chris,
Thank you so much for your wonderful feedback!
Weâre thrilled to hear that Joan was able to step in and resolve your shipping concern quickly. Providing genuine and responsive customer service is very important to us, and it truly means a lot to know that your experience stood out in such a positive way.
Your kind words will absolutely be shared with Joan , sheâll be delighted to know her support made a difference.
We sincerely appreciate your trust and support, and we look forward to serving you again in the future.
The Rovina Support Team
Aljan was exceptional in resolving allâŠ
Aljan was exceptional in resolving all my issues.
Thank You, Coleeneð
2026幎5æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Tryrovina ããã®åç
Hi Coleene,
Thank you so much for your kind words and wonderful feedback!
Weâre delighted to hear that Aljan was able to assist you and resolve all your concerns. Weâll be sure to share your appreciation with him ,recognition like this truly means a lot to our team.
Thank you again for your support, and weâre always here whenever you need us.
The Rovina Support Team.
Hi I have been dealing with a ladyâŠ
Hi I have been dealing with a lady called miya she helped sort out a situation for me she as been very understanding and got the situation sorted very promptly.
Miya got back to me very quickly after I got in touch with her about my concerns.
Kind regards
2026幎5æ12æ¥
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Tryrovina ããã®åç
Hi Karen,
Thank you so much for taking the time to share your experience with us. Weâre very happy to hear that Miya was able to assist you promptly and handle your concerns with understanding and care.
We truly appreciate your kind words and will make sure your feedback is shared with Miya. Recognition like this means a lot to our team.
Thank you again for your support!
The Rovina Support Team
Angelie's customer service skills wereâŠ
Angelie's customer service skills were very helpful. She was able to take care of my return and I appreciate her efforts. Thank you!
2026幎5æ6æ¥
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Tryrovina ããã®åç
Hi Rebecca,
Thank you so much for your kind feedback! Weâre delighted to hear that Angelie was able to assist you with your return and provide helpful customer service throughout the process.
We truly appreciate you taking the time to share your experience, and weâll be sure to pass along your kind words to Angelie.
Thank you again for your support!
The Rovina Support Team
They automatically put me down as aâŠ
They automatically put me down as a subscribe to their product. When I did not give them no such permission. And I did not subscribe to their product. If they cannot conduct their business no better than this maybe they should be investigated. I want a refund and I want this last order canceled immediately. But they have not got back in touch with me. I did not know they had a bad reputation for automatically subscribing their clients to a automatic subscribe. Or I would have never messed with them. Because I don't like companies that are dishonest. And force their product up on others. Do not subscribe to this company for any kind of product. Because for some reason they take it up on themselves to subscribe you to their product. That is dishonest, in their part.
2026幎5æ11æ¥
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Tryrovina ããã®åç
Hi Paticia,
We sincerely apologize for the frustration and inconvenience caused by your experience. We understand your concerns and appreciate you bringing this matter to our attention.
Please know that your subscription has already been canceled, and there will be no future orders or recurring charges moving forward.
Our team is always committed to assisting customers promptly and transparently, and we regret that your experience did not reflect the level of service we aim to provide.
If you still need additional assistance regarding your order or refund, please feel free to contact us directly, and weâll be happy to help.
The Rovina Support Team.
I just wanted to say that Angelli resolved this quickly
I just wanted to say that Angelo canceled that order and refunded my money very promptly and that left me feeling a little better about the company. However, you donât make it easy for people on the site to find stuff like that. I appreciate the prompt attention to this matter.
2026幎5æ11æ¥
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Tryrovina ããã®åç
Hello Rita,
Thank you for taking the time to share your feedback with us. Weâre glad to hear that Angelli was able to resolve your concern quickly and assist with the cancellation and refund promptly.
We also appreciate your honest feedback regarding the website experience. Your comments are valuable to us, and weâll make sure to share them with our team as we continue working to improve the customer experience and make important information easier to find.
Thank you again for your patience and understanding, we truly appreciate it!
The Rovina Support Team.
Bahm was excellent at explanations andâŠ
Bahm was excellent at explanations and providing incredibly fast and accurate customer service! I wish all companies would provide this level of quality and care.
Pat Rutledge
2026幎5æ11æ¥
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Tryrovina ããã®åç
Hi Pat,
Thank you so much for your wonderful feedback, Pat! Weâre delighted to hear that Bham provided you with fast, accurate, and caring customer service. Delivering a high level of support and clear communication is always our goal, and your kind words truly mean a lot to our team.
Weâll be sure to share your feedback with Bham, it will definitely make their day! Thank you again for your support and for choosing us.
The Rovina Support Team.
Joan made my experience easy and fast
Joan made my experience easy and fast. She's very understanding about my situation and worked along with me. She done excellent job on my refund also. Thank you Joan. ð
2026幎5æ11æ¥
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Tryrovina ããã®åç
Hi Deborah,
Thank you so much for your kind review, Deborah! Weâre so happy to hear that Joan was able to make your experience easy, fast, and stress-free. Providing understanding and supportive service is very important to us, and weâre glad Joan was able to assist you with your refund smoothly.
Weâll be sure to share your thoughtful feedback with Joan, sheâll truly appreciate it! Thank you again for your support and for taking the time to share your experience.
The Rovina Support Team.
Aria was sensative
Aria was sensative, kind and reassuring. She offered me several options before I decided to cancel and I appreciated that. It is not easy to admit you cannot afford something and she was very empathetic to my situation and I appreciated that very much.
2026幎5æ11æ¥
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Tryrovina ããã®åç
Hi Rebecca,
Thank you so much for your kind words and for sharing your experience with us! Weâre truly happy to hear that Aria was able to provide compassionate and understanding support during your interaction. We understand that these situations can be difficult, and we always strive to make our customers feel heard, respected, and supported.
Weâll be sure to share your thoughtful feedback with Aria, it will mean a lot to her. Thank you again for your trust and support!
The Rovina Support Team.
Aira was very professional and was ableâŠ
Aira was very professional and was able to assist quickly.
2026幎5æ11æ¥
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Tryrovina ããã®åç
Hi Pamela,
Thank you for your kind feedback!
Weâre glad to hear that Aira was able to assist you quickly and professionally. Providing efficient and helpful support is always our goal, and we truly appreciate you taking the time to share your experience.
Weâll be sure to pass your message on to Aira.
The Rovina Support Team.
Got back with me and fixed this issuesâŠ
Got back with me and fixed this issues I had in less than 1hr. Great customer service.
2026幎5æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Tryrovina ããã®åç
Hi Michael,
Thank you for your feedback!
Weâre glad to hear your issue was resolved in under an hour and that you had a positive experience with our customer service. Providing fast and effective support is always our goal.
We truly appreciate you taking the time to share your experience!
The Rovina Support Team.
Estella
Customer Service is amazing. Estella was able to help me with all my concerns in such professional manner.
2026幎5æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Tryrovina ããã®åç
Hi Kelly,
Thank you so much for your kind feedback!
Weâre really glad to hear that Estella was able to assist you professionally and address all your concerns. Providing a smooth and supportive experience is exactly what we aim for, and itâs great to know she delivered that for you.
Weâll be sure to pass your kind words on to Estella, theyâll really appreciate it.
Thank you again for your support!
The Rovina Support Team.
If I could I would give this companyâŠ
If I could I would give this company minus 10 stars.
I sent various emails requesting cancellations and refunds but still keep having money deducted from my bank account.
The only way my bank says I can stop this is to delete my apply pay account request a new bank card and never use apply pay !!!!
Total scam of noteð¡ð¡ð¡ð¡ð¡ and to make matters worse their product, loose term, is about as useful and effective as an ashtray on a motorcycle
No customer service. No cancellation policy and no feedback.
Terry
2026幎5æ11æ¥
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Tryrovina ããã®åç
Hi Terry,
Weâre sorry to hear about your experience and understand your frustration.
We have reviewed your account and can confirm that your subscription has already been canceled, and all recent associated charges have been refunded. No further billing will occur moving forward.
Refunds typically take 1â10 business days to appear, depending on your bank or payment provider.
We understand how concerning unexpected charges can be, and we apologize for the inconvenience this has caused. Everything on our end has now been fully resolved.
If you need any further assistance or would like confirmation details of the refund, please feel free to reach out.
The Rovina Support Team.
Jean was amazing with her customerâŠ
Jean was amazing with her customer service,too many companies hire people who donât offer great customer service anymore,Jean is a asset to your company.Great Job on whoever interviewed and hired her.Iâm looking forward to being a loyal customer and find a product that is suited for me.Thank You
2026幎3æ27æ¥
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Tryrovina ããã®åç
Hi Amelia,
Thank you so much for your kind words and thoughtful feedback!
Weâre truly happy to hear that Jean provided you with such a positive experience. We agree that genuine customer care makes all the difference, and weâre very fortunate to have her as part of our team. Your recognition means a lot, and weâll be sure to share your message with her.
Weâre also excited to have you with us and look forward to helping you find the product that works best for your needs.
Thank you again for your support and welcome to the Rovina family!
The Rovina Support Team.
Thank you for your immediate attention
Thank you for your immediate attention. That is almost unheard of these days and much appreciated.
2026幎5æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Tryrovina ããã®åç
Hi there,
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience.
Weâre glad we could assist you promptly, and your feedback means a lot to our team. If you ever need anything else, please donât hesitate to reach out , weâre always happy to help!
The Rovina Support Team.
Angelie
Hi Team, quick shout out to Angelie who attended to my subscription issue very promptly, very courteous and made me feel very comfortable throughout, thankyou
2026幎5æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Tryrovina ããã®åç
Hi Steven,
Thank you so much for your wonderful feedback! Weâre very happy to hear that Angelie was able to assist you promptly and provide a courteous and comfortable experience throughout the process.
Weâll be sure to share your kind words with her , recognition like this truly means a lot to our team.
Thank you again for your support and for taking the time to share your experience!
The Rovina Support Team
I sent undeniable proof , I canceled.
After sending proof I canceled my subscription in mid April. Rovina said I would receive a full refund of $99. I received $30. in my account. As of May 4, I have sent many requests for the status of my refund. They are no longer answering my emails.
Obviously they are avoiding me.
Anyone considering buying the advertised product at 12 mg dose on the pkg; then learning that each Softgel is only 3 mg each and that the 30 day supply actually only last 16 days.....you are a victim of fraud just like me. This company is not to be trusted. Just complete my refund and allow me to move on.
They also sent an email attempting to recruit me to sell their product to others and make a 20% commission on the proceeds. That sounds like a bribe to shut me up.
I am not interested in defrauding anyone. I prefer honesty.
2026幎4æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Tryrovina ããã®åç
Hi Debbie,
Weâre sorry to hear that you still feel dissatisfied with your experience. However, we would like to clarify that we already issued a full refund for your order on April 18, and our team has also reached out to you via email regarding the resolution provided. We additionally allowed you to keep the product at no extra cost.
Regarding the product dosage, the serving instructions and supplement facts are clearly indicated on the product packaging and listing for transparency. We sincerely apologize for any misunderstanding this may have caused.
We would also like to clarify that the affiliate invitation email you received is an automated marketing email that may be sent to customers and was not intended to dismiss your concerns in any way.
Our team has continuously worked to assist and respond to your concerns professionally, and we remain committed to providing support to all of our customers. Thank you for sharing your feedback.
The Rovina Support Team.
My experience with your service hasâŠ
My experience with your service has been excellent Bham has helped me with the upmost professionalism so thank you
2026幎5æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Tryrovina ããã®åç
Hi Cheryl,
Thank you so much for your kind feedback! Weâre delighted to hear that your experience with our service has been excellent and that Bham was able to assist you with the utmost professionalism.
We truly appreciate you taking the time to share your experience, and weâll be sure to pass along your kind words to Bham.
Thank you again for your support!
The Rovina Support Team.
I appreciate the reply from Isaias, BUT
I appreciate the reply from Isaias, BUT I will wait to see if he follows through, and if I am reimbursed. And, if the automatic renewal is canceled!ð Then I will give more than 1 star.
2026幎5æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Tryrovina ããã®åç
Hi Terry,
Thank you for your feedback, and we appreciate the opportunity to clarify this for you.
We can confirm that your refund was finalized on May 9 following your conversation with Isaias, and you should have already received a confirmation email with the full details.
Your subscription has also been successfully canceled, and no further renewals or charges will be processed moving forward.
Please allow 1â10 business days for the refund to reflect in your account, depending on your bankâs processing time.
We sincerely apologize for any inconvenience this situation may have caused and appreciate your patience and understanding.
The Rovina Support Team.
You can give ne a phone # to callâŠ
You can give ne a phone # to call orcustomer service # sick of getting distribution of supplements i DONT WANT!!
2026幎5æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Tryrovina ããã®åç
Hi Sarah,
Weâre sorry for the frustration and inconvenience this has caused.
Currently, we do not offer phone support, but our customer support team is available via email and will be happy to assist you with your concerns, including stopping any unwanted shipments.
Please contact us at info@tryrovina.com
, and weâll work to resolve this for you as quickly as possible.
The Rovina Support Team.
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