Tryrovina レビュー 582

Tryrovina からの回答

2026年6月19日

Hi Callie,

Thank you for taking the time to share your feedback!

We're delighted to hear that Isaias was able to assist you with your cancellation request efficiently while showing kindness and consideration throughout the process. Providing a positive and respectful customer experience is very important to us, and your recognition means a lot.

We'll be sure to pass along your kind words to Isaias.

Thank you again for your support!

The Rovina Support Team

Tryrovina からの回答

2026年6月19日

Hi Joel,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you had a great experience with us. Your kind words and support mean a lot to our team and motivate us to continue providing the best possible service.

If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for being part of our community!

The Rovina Support Team.

Tryrovina からの回答

2026年6月18日

Dear Shika,

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations.

We understand your concerns regarding the dosage information, shipping timeline, and the results you experienced while using our product. We take transparency seriously and appreciate you bringing these matters to our attention.

Regarding the dosage, our product contains 3 mg of Astaxanthin per capsule, and the recommended serving size is four capsules daily to achieve a total daily intake of 12 mg. We apologize if this was not clearly communicated and caused any confusion.

We also understand your concerns regarding shipping and product origin. While orders may be fulfilled through our logistics and distribution partners, we recognize the importance of providing clear information throughout the ordering process and will continue working to improve the customer experience.

As with any supplement, results can vary from person to person based on individual health conditions, lifestyle, and consistency of use. We're sorry to hear that you did not experience the benefits you were hoping for.

We appreciate your feedback and the opportunity to learn from your experience. Your comments help us improve both our products and our customer service.

Sincerely,
The Rovina Team

Tryrovina からの回答

2026年6月18日

Hi Guliano,

Thank you so much for sharing your experience! We're delighted to hear that you've been enjoying the benefits of Rovina Astaxanthin and have noticed positive improvements in your overall well-being, skin, and vision.

We're also glad Angelie was able to assist you promptly with your subscription concern and help make things right. Providing excellent customer support is just as important to us as providing quality products, and we're happy to know that your experience reflected that.

Thank you for your trust and support. We truly appreciate you being part of the Rovina family and look forward to continuing to serve you on your wellness journey!

The Rovina Support Team

Tryrovina からの回答

2026年6月18日

Hi Carolyn,

Thank you for taking the time to share your feedback!

We’re very pleased to hear that Estrella was able to support you and resolve your concern effectively. Providing timely, helpful, and attentive service is a key priority for us, and it’s great to know she delivered a positive experience.

We’ll make sure your kind words are passed along to her and the wider team.

Thank you once again for your support and for choosing Rovina!

The Rovina Support Team.

Tryrovina からの回答

2026年6月18日

Hi Cheryl,

Thank you so much for taking the time to share your feedback!

We’re truly glad to hear that Miya’s prompt responses helped put you at ease and gave you confidence that your request was being handled efficiently. Providing clear, timely, and supportive assistance is very important to us, and it’s wonderful to know she made your experience a positive one.

We’ll be sure to pass along your kind words to Miya and the rest of the team.

Thank you again for your support and for choosing Rovina!

The Rovina Support Team

Tryrovina からの回答

2026年6月18日

Hi Eleanor,

Thank you so much for taking the time to share your feedback!

We’re very happy to hear that Kat was thorough, patient, and kind in explaining the cancellation policy. Providing clear and respectful support is something we value highly, and it’s great to know she made the process easier for you.

We’ll be sure to pass your kind words along to Kat and the rest of the team.

Thank you again for your support and for choosing Rovina!

The Rovina Support Team

Tryrovina からの回答

2026年6月17日

Hi Carolyn,

Thank you for taking the time to share your feedback!

We're delighted to hear that Nicole was able to address your concerns and provide excellent support. Delivering responsive and helpful customer service is something we take great pride in, and we're glad Nicole made a positive impression.

We'll be sure to share your kind words with her and the rest of the team.

Thank you again for your support and for choosing Rovina!

The Rovina Support Team.

Tryrovina からの回答

2026年6月17日

Hi Saundra,

Thank you for taking the time to share your experience!

We're glad to hear that our team was able to assist with your subscription request and provide a resolution that worked for you. We strive to make every customer interaction smooth, straightforward, and helpful.

Your feedback means a lot to us, and we're grateful for the opportunity to assist you.

Thank you for choosing Rovina, and we wish you all the best!

The Rovina Support Team

Tryrovina からの回答

2026年6月17日

Hi Joseph,

Thank you for taking the time to share your experience.

We're truly grateful for your kind words about Gem. It's wonderful to hear that she took the time to understand your situation and provide the support you needed. Treating every customer with care, respect, and compassion is something we value deeply, and we're delighted that Gem made you feel heard and supported.

We'll be sure to share your feedback with Gem and the rest of the team. Comments like yours remind us why providing genuine, person-to-person service is so important.

Thank you again for your thoughtful review and for giving us the opportunity to assist you.

The Rovina Support Team.

Tryrovina からの回答

2026年6月17日

Hi Gina,

Thank you for taking the time to share your feedback!

We're delighted to hear that Gem provided you with quick, easy, and exceptional customer support. Delivering a smooth and positive experience is always our goal, and it's wonderful to know that Gem made such a great impression.

We'll be sure to pass along your kind words to Gem. Recognition like this means a lot to our team.

Thank you again for your support and for choosing Rovina!

The Rovina Support Team.

Tryrovina からの回答

2026年6月17日

Hi Lana,

Thank you for taking the time to leave a review!

We're delighted to hear that Jean was able to assist you and provide helpful support. Our team is committed to making every customer experience as smooth and positive as possible, and we're glad Jean delivered that for you.

We'll be sure to share your kind words with her.

Thank you again for your support and for choosing Rovina!

The Rovina Support Team.

Tryrovina からの回答

2026年6月16日

Hi Carrie,

Thank you for taking the time to share your feedback!

We're delighted to hear that your order arrived quickly and that you're enjoying the product so far. While it may still be early in your journey, we appreciate you giving Rovina a try and look forward to hearing about your experience as you continue using it.

If you have any questions along the way, our team is always here to help.

Thank you again for your support and for being part of the Rovina community!

The Rovina Support Team.

Tryrovina からの回答

2026年6月16日

Hi Curtis,

Thank you for taking the time to share your experience!

We're thrilled to hear that our team was able to address your concerns promptly and professionally. Providing responsive and helpful support is very important to us, and it's wonderful to know that you felt well taken care of.

We're also delighted to hear that you plan to continue using our product and appreciate your recommendation. Your trust and support mean a great deal to us.

Thank you again for your kind words and for being a valued member of the Rovina community!

The Rovina Support Team.

Tryrovina からの回答

2026年6月16日

Hi Deeanne,

Thank you for taking the time to share your feedback.

We're pleased to hear that Sarah responded quickly and was able to assist you with your subscription cancellation request. Providing prompt and efficient support is something we strive for, and we're glad Sarah delivered a positive experience.

We'll be sure to share your kind comments with Sarah and the team.

Thank you again for your feedback and for giving us the opportunity to assist you.

The Rovina Support Team.

Tryrovina からの回答

2026年6月16日

Hi Michael,

Thank you for taking the time to share your experience!

We're delighted to hear that Jean was able to assist you promptly and handle your request exactly as promised. Providing reliable, timely, and professional support is something we strive for every day, and it's wonderful to know that Jean delivered that experience for you.

We'll be sure to pass along your kind words to Jean. I'm sure she'll be thrilled to hear that her efforts made such a positive impression.

Thank you again for your feedback and for being a valued customer.

The Rovina Support Team.

Tryrovina からの回答

2026年6月16日

Hi Nadine,

Thank you so much for your wonderful feedback!

We're truly delighted to hear that your experience with our customer service team has been such a positive one. Knowing that you found us easy to work with and that our support made a great impression means a lot to us.

Our team is committed to providing friendly, responsive, and hassle-free assistance, and we're thrilled that this was reflected in your experience.

Thank you again for your kind words and for being a valued member of the Rovina community!

The Rovina Support Team.

Tryrovina からの回答

2026年6月15日

Hi Amy,

Thank you for taking the time to share your experience.

We're pleased to hear that Jean was able to assist you promptly and provide a resolution to your concern. While we're sorry to hear that you experienced difficulty receiving your initial order, we're glad that Jean was able to help and ensure the issue was resolved quickly.

We'll be sure to share your kind feedback with Jean. Providing responsive and helpful support is something we strive for every day.

Thank you again for your feedback and for giving us the opportunity to assist you.

The Rovina Support Team.

Tryrovina からの回答

2026年6月15日

Hi Saad,

Thank you for taking the time to share your experience.

We're grateful for your understanding regarding the shipping delay and appreciate your recognition that the issue was beyond our control. We're especially pleased to hear that Jodi provided responsive, professional, and outstanding support throughout the process.

We'll be sure to pass along your kind words to Jodi. It's wonderful to know that her prompt communication and efficient handling of your refund helped make the experience a positive one despite the shipment issue.

Thank you again for your feedback and for giving us the opportunity to assist you.

The Rovina Support Team.

Tryrovina からの回答

2026年6月14日

Hi Zeynep,

Thank you for taking the time to share your experience with Rovina!

We're pleased to hear that our customer service team was able to assist you promptly and that your issue was resolved with a refund. Providing helpful support and timely responses is very important to us, and we're glad we could help.

We truly appreciate your feedback and are grateful for the opportunity to assist you.

Thank you again for your kind words!

The Rovina Support Team.