TSC (The Shopping Channel) レビュー 390

TrustScore 5段階評価の2.5

2.3

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

First time in my life i have to talk to two people to verify my credit card witch postpones a fast delivery and it is such a waste of time. I have a black elite credit card so imagine my surprise. Not... もっと見る

5つ星のうち1の評価

Have previously been a loyal customer to TSC - but no more. Unfortunately, my current order was cancelled. TSC insulted my intelligence with a bogus reason after the order was placed, confirmed and... もっと見る

企業が回答しました

5つ星のうち5の評価

I've always had a positive experience with TSC, I bought my Roomba, iPad, and Kitchen Aid through them, and love that I was able to set up a reasonable payment plan. I did call customer service once b... もっと見る

5つ星のうち1の評価

Product was not as advertised but I not only paid $9.99 to have it shipped and another $6.99 to return the product even though the product was misrepresented about on air by the Sunna Tan Company repr... もっと見る

企業が回答しました

企業情報

  1. 衣料品店
  2. 日用品店
  3. 婦人服店

当該企業による記述

TSC (The Shopping Channel) is Canada’s leading multi-platform retailer, offering a curated and engaging shopping experience that blends entertainment with exceptional value. Part of the Rogers family, TSC can be viewed through cable or streamed live on tsc.ca. From exclusive fashion and beauty finds to home essentials and tech must-haves, TSC connects Canadians with premium products and trusted brands. Our commitment to quality, customer satisfaction, and seamless service ensures that every purchase is backed by over 30 years of retail expertise. Whether you're discovering new favorites or enjoying limited-time Showstoppers, TSC is your go-to destination for exciting offers every day.


連絡先

2.3

期待以下

TrustScore 5段階評価の2.5

390件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 45%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.3

すべてのレビュー

(390)

過去12か月のレビュー数: 77

レビューを書く
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5つ星のうち5の評価

Highly Recommend

Easy to navigate the shopping site online. Great product selections.Quality items. Shipping has been fast and the material is exceptionally packaged. I've been extremely pleased with the accuracy of the physical product with the product description given. This site has become my go to online shopping site. Highly highly recommend!

2026年7月1日
自発的なレビュー
5つ星のうち5の評価

I've always had positive experiences…

I've always had positive experiences with TSC.CA. On the rare occasion when there was a problem one call had it corrected. Excellent customer service and variety of products. Ordering is easy, quick shipping and orders are well packed. Highly recommend.

2026年6月23日
自発的なレビュー
5つ星のうち5の評価

Enjoying My Sketchers' Sandals Purchased from TSC

I recently purchased a pair of Navy sandals from the Sketchers' brand. It was very easy to place my order on-line; I am very happy with this purchase. The sandals are very comfortable; the navy colour matches with a number of the clothing items that I wear during this time of year. I also look forward to taking them with me when I travel south this winter. I can highly recommend this purchase!
Susan M. - Richmond Hill, ON, Canada

2026年6月9日
自発的なレビュー
5つ星のうち5の評価

Love TSC

I love being able to shop from the comfort of my home. TSC makes it so much easier , as the demonstrate the products, and they have great deals .

2026年6月30日
自発的なレビュー
5つ星のうち5の評価

I've always had a positive experience…

I've always had a positive experience with TSC, I bought my Roomba, iPad, and Kitchen Aid through them, and love that I was able to set up a reasonable payment plan. I did call customer service once because I thought I received the wrong colour of headphones, but the lady on the other end was patient, kind, and helpful. I will keep coming back :)

2026年6月29日
自発的なレビュー
5つ星のうち1の評価

Complicated for no reasons

First time in my life i have to talk to two people to verify my credit card witch postpones a fast delivery and it is such a waste of time. I have a black elite credit card so imagine my surprise. Not going to buy from them again, too complicated and a waste of my time!!!

2026年6月29日
自発的なレビュー
5つ星のうち1の評価

I would rate a 0 if that were possible

I would rate a 0 if that were possible.

I have been a loyal customer of TSC for years, too many to admit. Our relationship has ended.

I purchased a couple of items and received the confirmation email and shipping dates as per usual. A few days later, one item arrived. On that order summary, it states my second item, a pair of Cirari 14k WG bezel set earrings was packaged separately. Well, a week later, I’m sent a generic AI email by the “Care Team” saying there were “inventory issues“ and that my order was being cancelled. It stated they did not have enough inventory to fulfill all orders. A downright lie in my opinion. Because of an error in pricing, a mistake I believe they made, the customer does not receive their order? TSC should have a little integrity, admit to their error, and fulfil all orders placed.
I contacted TSC not once, but twice, and requested that the VP, Andrew Myers, contact me. I’m still waiting. Poor, poor, customer service.
Rogers Sports & Media owns this multimillion dollar company. You would not be where you are today, without us, the consumer.

Shame on you TSC.

2026年6月21日
自発的なレビュー
5つ星のうち1の評価

Very slow processing

Very slow processing
No customer service
I would not recommend this channel to my family and friends ever!!!

2026年6月14日
自発的なレビュー
TSC (The Shopping Channel) ロゴ

TSC (The Shopping Channel) からの回答

We're sorry to hear that your experience did not meet your expectations. Providing great customer service is important to us, and we're disappointed to learn that this was not your experience. We've requested additional information so we can better understand what occurred and determine how we can help.

5つ星のうち1の評価

TSC - Shame on You

Have previously been a loyal customer to TSC - but no more. Unfortunately, my current order was cancelled. TSC insulted my intelligence with a bogus reason after the order was placed, confirmed and a shipping date given. I am certain their "clearance" price was an error, therefore they canceled the order. It was clearly a mistake on their website. TSC should be responsible to fulfill the order - regardless if it was posted incorrectly or not. In this day and age, retaining customers for future orders should be of utmost importance to them. Obviously, in this case it was not. They have lost a very good customer who will not hesitate to verbalize her experience to others.

2026年6月21日
自発的なレビュー
TSC (The Shopping Channel) ロゴ

TSC (The Shopping Channel) からの回答

We're sorry to hear about your experience and understand the frustration of having an order cancelled after confirmation. Unfortunately, our supplier was unable to provide the inventory needed to fulfill the order, leaving us unable to complete it as expected. We sincerely apologize for the disappointment and appreciate the opportunity to learn from situations like this as we work to improve our customers'' experience.

5つ星のうち1の評価

Slow processing and poor customer service

They take more than a week to ship a product, with poor return/cancellation policies. Do not order from them

2026年6月10日
自発的なレビュー
TSC (The Shopping Channel) ロゴ

TSC (The Shopping Channel) からの回答

Thank you for your feedback. We're sorry your experience did not meet expectations and your order took longer than expected to ship. We reviewed the tracking details, your order is currently expected to arrive tomorrow.

5つ星のうち1の評価

I had an extremely sketchy experience…

I had an extremely sketchy experience ordering a Blue Jays jersey off of the TSC website. It seemed too good to be true, and I should've trusted my instincts and held off.

Basically, I think TSC is engaging in some pretty weird drop shipping trickery these days. I ordered the jersey and initially received a one week delivery window, received shipping confirmation from Canada Post, etc. It has been over two weeks now, and I have heard nothing in terms of order status.

I had to contact TSC customer service who then contacted the supplier (aka the drop shipping business I guess?) for a new shipping time frame. The customer service worker was helpful, but it was clear that they had access to a different shipping dashboard that I had no access to via Canada Post, which seemed bizarre and deceptive.

I received an update today that the supplier now has no new updates on the order, so a jersey that I thought would easily be delivered within a week now has no shipping date. Totally strange sequence of events!

I am strongly considering cancelling this order and I would definitely never do business with TSC again or recommend anyone else does so. Online commerce is so sketchy these days with TSC probably being the sketchiest experience I've had in recent memory.

2026年6月3日
自発的なレビュー
TSC (The Shopping Channel) ロゴ

TSC (The Shopping Channel) からの回答

We're sorry to hear that your experience has left you feeling this way. We understand your concerns and appreciate the opportunity to speak with you yesterday regarding this matter. We want to assure you that we are actively working to have your order shipped as quickly as possible. Our team remains focused on finding a resolution and moving your order forward.

5つ星のうち1の評価

Product was not as advertised but I not…

Product was not as advertised but I not only paid $9.99 to have it shipped and another $6.99 to return the product even though the product was misrepresented about on air by the Sunna Tan Company representative but also the TSC employee. It had to do with the after smell of the tanning product. Very disappointed.

2026年5月21日
自発的なレビュー
TSC (The Shopping Channel) ロゴ

TSC (The Shopping Channel) からの回答

We understand that this item did not meet your expectations. A member of our team will be reaching out to you by phone shortly to learn more about your experience and see how we can help.

5つ星のうち5の評価

She was listening to my problem and…

She was listening to my problem and said will work on it also she was aware of my previous suggestions heartfelt and kind

2026年5月27日
自発的なレビュー
TSC (The Shopping Channel) ロゴ

TSC (The Shopping Channel) からの回答

Thank you for taking the time to share your experience with us. We have shared your feedback with our associate!

5つ星のうち1の評価

Ordered a Breville pizza pan

Ordered a Breville pizza pan. Received it with a scratched surface down the middle of the pan. I ordered online for the convenience. Now, I have to pack it up and go to Canada Post to return the defective product.

Very disappointing.

2026年5月19日
自発的なレビュー
TSC (The Shopping Channel) ロゴ

TSC (The Shopping Channel) からの回答

We're sorry for the disappointment and inconvenience of receiving your pizza pan in damaged condition. We thank you for arranging an exchange with us, and appreciate the opportunity to make this right.

5つ星のうち1の評価

Dyson V16 cordless vacuum,

Dyson V16 cordless vacuum,
WORST PURCHASE EVER… for a 1300$ vacuum the performance of this product is horrendous!! After all this time I wanted to make sure of the reviews! More then 3 months of using it… Battery last MAX.. 25 minutes.. if you dare use the turbo mode 7 minutes …
At that price i tough I was buying quality… and peace of mind !! Hahaha was I ever wrong . And trying to get in touch with that company you have better chance to reach the pope!
I Literally HATE THIS VACUM!! If I could give -100 stars I would!

2026年2月5日
自発的なレビュー
TSC (The Shopping Channel) ロゴ

TSC (The Shopping Channel) からの回答

We appreciate you bringing this to our attention and are happy we were able to connect with you directly. A replacement battery has been arranged through Dyson at no cost, and our team remains available to assist should you need any further support. We also apologize that we were unavailable when you first reached out, as our offices were closed for Victoria Day.

5つ星のうち5の評価

Love TSC Shopping Channel

Love TSC Shopping Channel. I have been shopping since they opened and the excellent service and product quality kept me returning.
I love watching the Channel.
Great sale and discount codes from times to time gives me bargains. My orders always arrive quickly and nicely packaged. 10 🌟

2026年4月29日
自発的なレビュー
TSC (The Shopping Channel) ロゴ

TSC (The Shopping Channel) からの回答

Thanks so much for the great review! We're so happy to hear you're enjoying shopping with us. We really appreciate your support!

5つ星のうち1の評価

Shipping NOT RELIABLE

Very very slow shipping. Will not recommend to anybody

2026年5月4日
自発的なレビュー
TSC (The Shopping Channel) ロゴ

TSC (The Shopping Channel) からの回答

We understand your concern about delivery timing and the impact it can have. We've requested more information to locate your order so we can assist you directly.

5つ星のうち1の評価

I used to shop TSC all the time

I used to shop TSC all the time, every week when I was younger but over the years the customer service became nonexistent and the products sold became less than stellar. I stopped shopping with them several years ago, maybe 20? Tonight I’m home alone and decided to have a gander to see what they’re like now. Well now I KNOW I’ll never shop there again. The hosts and sellers couldn’t shut up and they constantly talked over each other. Another product being touted later, the women acted like they were high as they got into the product. It was painful to listen to and so annoying 😖And they used words they had no business using because they had no idea what they were talking about. AGAIN! I couldn’t believe it. They acted as if they could use descriptive words to hopefully sound smart and fool the audience. But I could not wait to shut it down. How has it become so Annoying and inaccurate and remained on tv?!😖 They’re just awful. And over the years their service just got worse and worse until there was none at all. And their prices?! What a joke!! Go to Amazon!

2026年5月1日
自発的なレビュー
TSC (The Shopping Channel) ロゴ

TSC (The Shopping Channel) からの回答

We value you sharing your experience. We're sorry this was your impression and will share your comments about our live show with the team. We've made many improvements over the years and hope you'll give us another try.

5つ星のうち5の評価

Can someone tell me what color Dr Doris…

Can someone tell me what color Dr Doris is wearing today.Love how her eyes look.buying her eyeshadow palette but don't know which color I should use!to get her shadow look

2026年5月1日
自発的なレビュー
TSC (The Shopping Channel) ロゴ

TSC (The Shopping Channel) からの回答

Dr. Doris is wearing the light/medium shade, and her eye look features her Doll10 DollSquad 4 Eyeshadow Palette (item 114-825). Please feel free to reach if you'd like help recreating the look - we're happy to assist!

5つ星のうち5の評価

It is a smooth process ordering online

It is a smooth process ordering online. My order arrived within the date range that was indicated on my confirmation. The tracking information is excellent

2026年4月22日
自発的なレビュー
TSC (The Shopping Channel) ロゴ

TSC (The Shopping Channel) からの回答

Thank you so much for sharing, this is exactly the type of experience we aim to deliver. We hope you're enjoying your purchase!

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