TSC (The Shopping Channel) レビュー 390

It’s been almost a week since I pad 700 bucks for an order it hasn’t even been picked up yet or shipped been getting random emails but nothing about my order

I called to cancel an order I placed a few hours before. Was told it can't be done and I need to pay $6.29 shipping to return it. Very disappointed. I do not recommend buying from TSC.

The Shopping Channel return policy is not clear. I received an item on January 10, 2026 and returned it today February 2, 2026. The policy is 30 days from receipt. The customer service rep was very unco-operative and did not listen to my concerns.She stated that if the items is not received by February 10, 2026 no refund will be issued. She claims that there are no exceptions to this policy. How is that my fault if Canada Post takes longer to deliver the package. The pillows I bought for $160 were the most uncomfortable pillows I have ever bought. The supplier should be ashamed of the poor quality for pillows that cost this much. The quality that TSC sells is below satisfactory. Someone should be reviewing the products they buy to ensure the quality is good. I will never order again from the Shopping Channel.

My experience was very easy and straightforward. I ordered a moisturizing cream and it arrived about 2 days later (much more quickly than I expected). The item was wrapped well and protected from travel. I'd definitely order from them again.

Writing this review because it seems like ppl are only taking time writing reviews when the product isn’t good. But I’ve bought a pair of AirPods 4 on a 12 mtns payment plan which is super cool. Everything checked out the serial number, quality paired effortlessly everything is 10/10 very happy with the purchase

placed an order and tsc offered and extra 15 percent of with a code. i entered code and it said the code was applied and I received the discount. after waiting over two weeks with purolator the item finally arrived. i looked at the invoice and it showed the extra15 percent off discount was NOT applied. i called customer service and they said there was a glitch on their end that day. they knew this glitch occurred but made NO attempt to rectify it and apply the discount to my order. i had to notify them and they stated the discount will be taken off the amount I paid. a couple days later I received an email stating I would NOT receive the refund toward my purchase but as a future store credit that would expire in 90 days!!!! first of all, they didn't fix their error knowing full well that people lost out on a promised discount. then I had to ask for the discount and then they lied about how discount would be refunded!!! i called back again and the agent said it would be applied to the order total and refunded that way, not as a future credit. i checked my account about a week later and still no credit has been applied!! terrible service! I WILL NEVER SHOP AT TSC AGAIN EVEN IF THE STUFF IS FREE!! DONE WITH THIS COMPANY!! and never trust the discount codes...

I was told my order would arrive in 4 days and now I'm told up to ten days. I was also charged $ 58. something for standard shipping.
ROBBERY ! for what?

Website never works. constant errors

Just an awful company to deal with. I ordered a $449 coin on Dec 26, 2025. I got concerned early January when I did not receive any shipping info. Started checking reviews and realized I should not have ordered anything from them. I checked the status of my order and it was pending. I emailed both PayPal and TSC to cancel the order. I immediately received an email from TSC saying the order had shipped. A week later I received a coin that was not even close to what I ordered and it was less than half the cost of what my order was. I called customer, spent about 20 minutes on the call and then the call was dropped and they never called back. As of Jan 16 I have still not received the order and they still have not given me a refund. My suggestion is not to buy anything from TSC

So far my experience has been mixed. I ordered a MacBook Air as I have a friend who used this website to finance Apple products, and the Mac was on sale for retail price so I figured it’d be worth it. I ordered Saturday, Jan 3rd and was given an estimated delivery date of Monday, Jan 5th. Instead my order was placed on a verification hold, so it didn’t process until Thursday, Jan 8th. This is fine, it’s not the end of the world, but I find it weird that there’s no warning about a verification hold on large orders.

The problem is that now apparently my item won’t ship until Jan 19th according to customer service, but the product page is still advertising next day shipping. I find the customer service helpful, but the website is clunky, out of date, and if my item only ships Jan 19th then the shipping times are a bit ridiculous. I will update this review when I get my item.

STUNNING I bought the leopard comforter set, the quality is outstanding and it is so soft and cozy. My bedroom is transformed just by this comforter set. Thank You Guillaume

I was really sick had horrible infection so ordered b12 and magnesium plus pro biotic amazing products.saved my life not kidding.

I purchased Apple AirPods 3rd Gen from TSC on December 8th as a Christmas gift for my son. The order was received in a timely manner and everything was included. We tried to pair the AirPods on Christmas Day and they would not connect to any Apple device we owned. After multiple attempts and fixes suggested online, we decided it would be best to seek support from Apple directly. We visited the nearest Apple Store only to find out that the manufacturer warranty was expired on these ‘brand new’ AirPods because they were originally sold at a Walmart in Washington in November 2024…13 months before the were shipped to me by TSC. Definitely think twice before purchasing electronics from TSC since they seem to be selling defective returns with expired manufacturer warranty as brand new merchandise. We are now in the process of returning the defective AirPods for refund, though TSC customer support is lacking and the return process is sketchy having no online indicator that a return/refund is in process.

I purchased a ring and earrings from TSC as a wedding gift. At the time of purchase, the delivery date was suggested for January 2. Since December 29, there have been no tracking updates or notifications at all.
I contacted online chat for help, and the representative simply told me to wait until January 13 and then disconnected the chat. I then tried calling customer service and waited 30–40 minutes to speak to someone, only to be told I must wait until January 14 as they cannot investigate or rush before this date.
This is unacceptable, especially given the price and reputation of TSC. I now have no idea if the package will ever arrive and have been forced to buy a replacement gift because no one can provide answers or take responsibility.
To make matters worse, I think TSC also charges return fees, which feels unfair considering their poor delivery and customer service handling.
Overall, this has been a very stressful and disappointing experience. I do not recommend shopping from TSC, especially if you need an item by a specific date or expect reliable customer service.

I am shocked to see all these negative reviews honestly! I have ordered BIG orders for the last few Xmas and have been more than happy with everything. I have only purchased big name electronic items (Dyson air straight, iPads, Meta VR, etc.) so I don’t know about the other items. I absolutely love their pay over time option as well. Zero complaints here and will definitely use them again!

Purchased an item on sale at the end of Nov. Says its on back order.
Checked website Christmas and the exact model/color available. Friday I managed to get a hold of someone. Took screenshots of availability. 20 mins later, while on call it switched to unavailable. Lady told me 'on my end it shows unavailable. You should double check you end.' Then told me it was back ordered with no date of restock, so I canceled my order. Checked back today (2 days later) and it shows available at regular price.
Pretty sure I was lied to so I wouldn't get it at sale price, because it was on for a very good deal.

DO NOT BUY FROM THEM!
Made a mistake in ordering and tried to cancel right away, but the call center and the app said it was too late because its shipped. Literally 20 seconds after I ordered. No one will help. They said its going to cost me shipping it back. STAY AWAY.

"Customer service" person refused to help, requested call back from superior, never got one. No idea when product will actually ship, no updates, refuse to update. Gladly pay more from other retailers that give a $hit

Terrible customer service.

I received an order confirmation, the funds were put on hold and then nothing, package didn't ship, the estimated delivery date passed. I couldn't connect through chat, no response to email inquiry. If the item is no longer available, that is unfortunate, but I would expect some kind of communication to tell me that.