Brought a rug on Thursday evening, it was a bargain and included free postage so I expected a bit of a wait, notified by email it had been dispatched Friday morning and I received it via tracked royal... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had a mixed experience with 4Pony.com. The website is easy to use, and I found a good bargain on a rug with free postage which arrived promptly. However, when ordering boots for a birthday gift, I w... もっと見る
Ordered the boots online for a birthday gift. I got email telling me that they were out of stock for the size I required , they explained they would be back in stock within a few days and gave me the... もっと見る
excellent, beyond excellent. The rug came so quickly, it was dispatched within an hour of ordering. Excellent rug and I would totally recommend this seller. Many thanks, the pony was very grateful for... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Based in Somerset in the UK our team have a life long passion for all things equestrian coupled with 20+ years of practical experience in IT and high street retail in the UK. Our intention is to provide unrivalled customer service please let us know how we are doing, either here with Trustpilot, or directly with us.
連絡先
Seed Factory, TA10 0QN, Langport, 英国
- +44 3300 945 565
- support@4pony.com
- uk.4pony.com
Absolutely fantastic service
Absolutely fantastic service, very fast delivery. Always been treated with amazing service 😊
2024年12月20日
I had a mixed experience with…
I had a mixed experience with 4Pony.com. The website is easy to use, and I found a good bargain on a rug with free postage which arrived promptly. However, when ordering boots for a birthday gift, I was initially informed they were out of stock in the required size. Although they arrived in time, this was unsettling. Additionally, my items were late once, but customer service was responsive and resolved the issue quickly. Overall, decent service with room for improvement.
2024年11月14日
自発的なレビュー
I am very pleased with my horse treat…
I am very pleased with my horse treat purchase always my pony love them very lovely people
2024年9月29日
Sturdy small haynet with large holes
Just what I was looking for in a small haynet and arrived promptly.
2024年9月16日
Excellent service as always
2024年5月21日
4Pony couldn’t have been more helpful…
4Pony couldn’t have been more helpful when I ordered the wrong size rug.
They sorted it out quickly and easily.
The rug was posted really quickly too.
A brilliant company who go above and beyond to help their customers.
2023年12月4日
Good price and fast delivery.
2023年11月1日
Item was ‘similar’ to that shown in…
Item was ‘similar’ to that shown in their promotional video but missing a key feature for me. They issued a partial refund but would not accept its return for full credit. Will not buy from them again
2023年5月10日
自発的なレビュー
4Pony.com からの回答
We don't use promotional videos, nor have we issued any partial refunds recently so are wondering if this review has been accidentally left on the wrong business' Trustpilot account
Ordered from them
Ordered from them, was too small, but easy to return. Great customer service
2023年4月2日
Excellent service as always 🥰
2023年4月2日
Easy to use web site
Easy to use web site. Contacted customer care as my items were late, they were quick to respond to my email and advised that the items would be delivered shortly and they were. Excellent customer service
2023年1月12日
Could be faster
The overall shipping/delivery took longer than expected, so this could be improved
2022年12月30日
Great quality product with fast…
Great quality product with fast delivery! Highly recommended!
2022年12月8日
Quality rug and service
A fantastic quality rug I'm very pleased. The communication was great and very well packed. The courier very efficient and I knew exactly when it was arriving. I wouldn't hesitate using this company again.
2022年11月4日
Happy customer
Ordered the boots online for a birthday gift. I got email telling me that they were out of stock for the size I required , they explained they would be back in stock within a few days and gave me the option for a refund but I decided to keep the order and they still arrived with in time to make the birthday girl happy. Great communication.
2022年10月7日
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