UK Olight レビュー 

I purchased the prowess torch, having purchased torches from Olight in the past, I was aware of the high quality torches Olight makes/sells. The cost is probably debatable, but they are excellent torches. My recent purchase is faulty and has been since receiving it. Demonstrating that quality control is non existent. Making the cost even more debatable. If you are selling high quality products, surely it should be sent in full working order. It is very unlikely that the torch developed the fault in transit, the packaging is at a high level and the fault isn't something that could happen by simply dropping the package.
I immediately contacted Olight through their online email service. Took 3 days to reply, asking for further information. I sent that information 5 days ago and been simply ignored. I even sent a reminder, but nothing. Customer service is awful and diabolical. During these days you can't speak to anyone, which is annoying. I am aware of my fights as the consumer, but if the company refuses to respond, what else can you do, except writing a bad review.

As a long standing customer I felt that I should write a review for trustpilot and for the benefit of any potential new customers. Olight are without doubt the most efficient and reliable manufacturers of high quality, high performance flashlights and other products. Their customer service is second to none and the lights that they produce have to be seen and used to be believed!

Ordered an i3E EOS, the red Auspicious Clouds.
Didn't realise there was also a 10% discount, which was automatically applied.
As a first time buyer from Olight.com, there was a free gift of an i3E EOS Black and to my delight, they sent the Dream Blue instead.
Most aesthetically pleasing.

Quality is unsurpassed at a extremely reasonable price, light weight for easy carry with sufficient light output for general usage and the gist of the matter is, they always simply work without any issues.
I am already using an i3E EOS red prior to purchase.

Highly recommended

Purchased a number of Olight flashlights from various sales on the Olight store over the last few months, delivery speeds and checkout experience was great.
Unfortunately one of the flashlights had a small issue with its switch, while not non functional, was not desirable operation. On contact with Olight support the flashlight was replaced when they had available new stock this understandably took a few months due to the colour choice being very popular, the customer service representative did offer an alternate colour but I was prepared to wait for the colour I wanted and originally purchased. These flashlights really are something else and customer service is good at getting to a great solution. Happy to recommend Olight store and their flashlight products.

Very happy with the offers, products, and service.

Great products, excellent customer support

From choosing a product to buying it and paying for it was so easy. There are so many products you are spoilt for choice. Every product is designed and built to perfection, and customer service is A1.

Great product at a fantastic price. Delivered quickly in very secure packaging.

Great products great service.

Purchased red dot and weapon light and they are very good quality and affordable.
Quick and simple ordering process and you can track your orders. Delivery is quick too.

All good as usual, no issues..

Always a great 😊 service from Olight
The torch is fantastic and easy to use at a fantastic price and comes with full Olight backup online 👍🏻

The best flashlight market from the Word!

First o light purchase. Bought 3 in deal. Absolute quality product. Well packaged and well worth it.

Top quality products. Highly recommend.

Nothing but good experiences with this company.

Quality product and well packaged and presented. Superb light the only thing is post purchase I would appreciate a bit more info about my order.

Such a shame the company only looks after new customers and not loyal existing ones. as my son-in-law was offered a 50% reduction on an expensive torch and when I wanted one I had to pay full price.

Very easy to order and extremely fast delivery. I have made many orders over the years and the experience has always been very positive.