Appalling customer service. Issue with sizing with one hat ordered. We had received free gifts and were insistent they be returned even though I was ordering a replacement (and would return the gifts... ãã£ãšèŠã
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I purchased a Tilley hat eleven years ago, and wear it regularly during the summer, especially when golfing. It is comfortable and gives good protection. Their promise is to guarantee the product for... ãã£ãšèŠã
Had been hunting for a packable waterproof rain coat for a while, happened upon the Tilley Rain Poncho and it's reviews were all positive. The range of colours it comes in are subtle and understated,... ãã£ãšèŠã
Only one hat in my size so little choice but that was ok. Delivery a little longer than we are used to these days - 7 - 10 days. Hat itself exactly as described and helped enormously on a long plan... ãã£ãšèŠã
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Designed in Canada since 1980. Tilley represents a lifetime investment that's rich with stories that have travelled the globe. True to a time honoured design philosophy, Tilley balances form with function, style with innovation, and gives classics a modern spin. Our products are designed and crafted to withstand the test of time. We thoughtfully select quality materials with features that enhance the outdoor experience. We design locally, and produce responsibly. We exclusively feature Canadian designed headwear and apparel and maintain high standards, at home and abroad. We are committed to sustainability through the use of natural and recycled materials, and sustainable fibers.
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Unit F5 Helston Business Park, TR13 8FZ, Helston, è±åœ
- 01326 574402
- info@tilley-uk.com
- uk.tilley.com
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Lovely choice of hats and easy toâŠ
Lovely choice of hats and easy to measure size.
The quality of Tilley is excellent and the lifetime guarantee is amazing.
Love my Tilley hats!
Love my Tilley hats. People always ask where I got them. Good quality, and nice range of colours and styles
Generally fine
Great website and choice of hats plus other apparel. Delivery was a little slower than anticipated. However my phone number was written on the outside of the package which is not acceptable. Since the delivery I have had two spam text messages which is too much of a coincidence.
Brilliant company with brilliantâŠ
Brilliant company with brilliant products
Tilley hats are legend
Tilley hats are legend, do I need to say more.My 7 year old grand daughter was always wearing her fathers. So guess what her 8th birthday present was?
If you need a video of a happy customer we have one of her opening the box
Very clear and concise information &âŠ
Very clear and concise information & instructions.
A QR code presented at the post office made returning so very easy.
I bought the size larger and am now a Tilly for life fan!
A really positive experience!
Well made hats
Superb hats that have a full guarantee for loss or wear. I now have three Tilley hats, two new and one that I have had for 20+ years.
I had had these hats before
I had had these hats before, and they are indestructible by weather, work well and comfortable. Worth the money. This time i ordered another one, but i ordered the wrong size. The compamy were v easy to deal with in terms of returns. Wish all companies were like this. I rather pay more, to have stress free returns. i will be reordering the correct size.
Excellent company to deal with.
Excellent company to deal with. You get what you pay for :-)
Happy with my purchase
Good looking hat which protects head, neck and ears from the sun and fits well. Efficient service.
Only one hat in my size so littleâŠ
Only one hat in my size so little choice but that was ok. Delivery a little longer than we are used to these days - 7 - 10 days. Hat itself exactly as described and helped enormously on a long planned walking holiday that had not anticipated 30+ degrees. Most other hats blow off or jerk in the slightest breeze - Tilley felt secure all the time
Always goodâŠ
Always had a good experience with Tilley, although shipping took longer this time for some reason but that never overshadows the product quality.
The quality of Tilley is exceptionalâŠ
The quality of Tilley is exceptional every item i have bought has been top quality. Delivery is a bit longer than usual but yet the quality speaks for itself so I dont mind a longer dispatch time. Packaging is always good and products always protected well
Good hat
Good hat, comfortable and fits well. Bought as a replacement for a favourite Tilley hat which I donât seem to be able to find after 20 years of excellent service & little sign of wear. Maybe it will turn up but I think I like my new one better. It has a slightly wider brim and feels more stylish. The quality feels as good as my missing hat.
The best hat youâll ever buy
Absolutely perfect!
Great customer service! And for that reason, and the fact I love your hats, your ethos, your Canadian products, and I love the stories included in the hat, I will remain a customer and supporter of your company for life.
Thanks,
Sean
Bought wanderer hat as a replacementâŠ
Bought wanderer hat as a replacement after my son lost his on a hiking trip. We both wear Tilley. Love them. They last forever as long you don't lose them!!
Great service, top quality!
Prompt delivery,easy returns &quickâŠ
Prompt delivery,easy returns &quick refund.
Easy Shopping
Chice of styles and colours and very helpful size guide
Received my pink bucket hat!
Received my pink bucket hat which looks fab! Great quality in manufacturing and finish. I do wonder if I could have gone for the next size down as I feel it is a tiny bit loose. It will fall off if I lower my head. But perhaps the style will do that more easily. It does have a shoelace cord to tie underneath your chin. I would have preferred a cord with slider clip. But hey ho.
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