Absolutely spot on. Processed and dispatched my order rapidly, parcel arrived within 2 working days in unmarked condition. The contents were accurate and unmarked. I'm very happy with the service... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Always good service. I can find exactly what I want. Delivery times vary but that's not a major issue.
企業が回答しました
I placed an order online couple weeks ago, unfortunately when it arrived the vape pod was faulty. I contacted them and the problem was solved immediately. They got back to me same day, there was no fa... もっと見る
I have had not a good experience with UKECIGSTORE. Missing items and delayed delivery have been repeated multiple times making my experience really annoying. I hope you can fix your operation problems... もっと見る
企業が回答しました
企業情報
ukecigstore.com について
さまざまな外部ソースから提供された情報
UK ECIG STORE is a thriving British business with an international reach; bringing quality products and great customer service to the growing e-cig industry. We operate London’s premier e-cig stores in Camden, Wembley, Fleet Street, and our online store is amongst the biggest and busiest in Europe.
We work closely with brands and manufacturers from around the globe, designing e-cigarette kits to suit our customers’ needs and lifestyles. We offer hundreds of products, tailored towards both starters and more advanced users. We have everything you need to join the global e-cigarette community and we aim to offer the very best in vaping products and industry information.
Each product we stock has been rigorously tested by our team of vaping experts, and chosen specifically chosen to enhance your vaping experience. If we sell it, we have tried it and like it!
Customer service and quality products are at the heart of our business, which is one of the reasons why customers from over 100 countries choose to shop with UK ECIG STORE.
連絡先
20 Fulton Road, HA9 0TF, London
- 02034754885
- support@ukecigstore.com
- ukecigstore.com
4.1
ほぼ満足
2666件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The machine is faulty and we would like…
The machine is faulty and we would like a replacement but no one seems to be listening when we phone
2023年9月11日
ukecigstore.com からの回答
Hello Zoe,
Thank you for your feedback
I am sorry to hear you had an issue with your item, I can see one of the team have been in contact with you to get this resolved.
If you have any further questions or need additional assistance, please don't hesitate to reach out at support@ukecigstore.com
Kind regards
Good and fast delivery
2023年9月8日
Brilliant service as always
2023年8月24日
Efficient from ordering to delivery
Efficient from ordering to delivery. Great product too!
2023年8月30日
Excellent choice of products
Excellent choice of products. Great prices. Quality e liquid. Quick delivery. I’ve been shopping with them for years. Always excellent service.
2023年9月2日
Can't fault this company
Can't fault this company. I used the dpd courier service for next day delivery because I Don't trust the royal mail. Got a delivery time slot too which was really useful. Product came really well packaged so, was able to use immediately. Thankyou very much
2023年9月3日
Excellent service staff was very…
Excellent service staff was very helpful with making a decision and a very good discount.
2023年9月1日
Coils
Received fast delivery
But already had 2 duff coils put them into the one kit vape and will not fire up
2023年8月25日
ukecigstore.com からの回答
Hello Taylor,
Thank you for taking the time to leave a review about your recent purchase. We appreciate your feedback and are sorry to hear about the issues you encountered with the coils you received.
We're pleased to know that you were satisfied with the fast delivery of your order; however, we sincerely apologize for the inconvenience caused by the two faulty coils that were included. We understand how frustrating it can be when a product doesn't meet your expectations, especially when it affects your vaping experience.
Please reach out to our customer support team at support@ukecigstore.com, and they will be happy to assist you with a replacement for the faulty coils or explore other solutions to ensure you can enjoy your vaping experience with our products.
Kind Regards
ukecigstore.com からの回答
Hello,
Thank you so much for taking the time to leave such a wonderful 5-star review! We are thrilled to hear that you had a fantastic experience with your recent purchase and that you were pleased with the prompt delivery.
We hope to see you soon!
Honestly the best place for you…
Honestly the best place for you vape+juices not only do you get loyalty points as you go bit the more you use the cheaper ai all becomes for you super fast shipping and completely free wen you spend a certain amount.. such a huge selection of everything at you fingers love this place
2023年8月29日
ukecigstore.com からの回答
Hello Michael,
We're delighted to be your top choice for vape products and juices! It's great to know that you appreciate our loyalty program, competitive pricing, and speedy, free shipping. With a vast selection at your fingertips, we aim to make your vaping experience as enjoyable as possible.
Thank you for your loyalty, and we can't wait to assist you with all your future vaping needs.
Best Regards
Lovely vape quick delivery
2023年8月28日
ukecigstore.com からの回答
Hello Lorraine,
We sincerely appreciate your positive feedback! It's great to hear that you found the vape lovely and the delivery was quick.
We hope you continue to enjoy your vaping experience.
Best regards
High quality products at affordable…
High quality products at affordable prices with super speedy delivery. The whole process was quick, efficient and easy. Great variety and choice of products
2023年8月26日
ukecigstore.com からの回答
Hello,
Thank you for taking the time to share your positive experience with us!
Our team takes pride in ensuring speedy and efficient delivery to our valued customers. It's fantastic to know that you had an easy and seamless shopping experience, and we're pleased you appreciate our variety of products.
Best Regards
Really fast delivery
2023年8月28日
ukecigstore.com からの回答
Hello,
Thank you for sharing your feedback with us!
Thank you for choosing us!
Fast delivery
2023年8月27日
ukecigstore.com からの回答
Hello Roxana.
Thank you for the 5-star review.
Speedy delivery is our priority, and we're glad you experienced it!
Best Regards
Fast delivery
2023年8月22日
ukecigstore.com からの回答
Hello Leigh,
We're thrilled to hear that you had a great experience with us.
See you soon!
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